Build a report
Quick answer
Reports turn table data into charts and lists you can share on dashboards.
Key takeaways
- Steps
- Tip
Reports turn table data into charts and lists you can share on dashboards.
Steps
- Go to Reports → Create New.
- Pick the source table (for example incident).
- Choose a type, bar, pie, list, time series or pivot.
- Set the group by and aggregation (count, sum, average).
- Apply filters to scope the data.
- Save, then add it to a dashboard or schedule it by email.
Tip
Report on a database view when you need to combine two tables.
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Check your understanding
What defines the categories in a grouped report?
- A. Group by
- B. The sys_id
- C. The ACL
Show answer
A. Group by
Group by sets the buckets shown.
How do you combine two tables for a report?
- A. A database view
- B. A client script
- C. An update set
Show answer
A. A database view
Database views join tables for reporting.
Frequently asked questions
What does the term Build a report refer to in ServiceNow?
Reports turn table data into charts and lists you can share on dashboards.
What is the practical takeaway on Build a report?
Report on a database view when you need to combine two tables.
What is worth remembering about Build a report in practice?
Go to Reports → Create New. Pick the source table (for example incident). Choose a type, bar, pie, list, time series or pivot.