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ServiceNow Professional AI Business Process Analyst Training

ServiceNow Professional AI Business Process Analyst training is the advanced level.

What you get

  • Shape an AI use case portfolio
  • Lead enterprise process transformation
  • Own value realisation
  • Align business and delivery

Who this course is for

Great fit if you are new

Analysts leading AI process transformation
Practitioner AI analysts moving up
Lead analysts on AI portfolios

Great fit if you are working

Senior business process analysts
Process transformation leads
Consultants shaping enterprise AI use cases

Prerequisites

  • Practitioner AI Business Process Analyst knowledge or equivalent, plus transformation experience.

What you will be able to do

  • Shape an AI use case portfolio
  • Lead enterprise process transformation
  • Own value realisation
  • Align business and delivery
  • Set analysis standards

Salary range

India
16-30 LPA
United States
130k-175k

Market ranges for AI Process Transformation Lead, not a guarantee. Actual pay depends on experience, location and employer.

Curriculum

AI use case portfolio

4 topics
  • Building a use case portfolio
  • Prioritisation
  • Dependencies
  • Roadmap input

Process transformation

4 topics
  • Enterprise process change
  • Operating model impact
  • Human and AI roles
  • Adoption

Value realisation

4 topics
  • Benefit portfolios
  • Realisation tracking
  • Executive reporting
  • Continuous improvement

Alignment

4 topics
  • Business and delivery alignment
  • Stakeholder leadership
  • Governance input
  • Change at scale

Practice

4 topics
  • Standards for analysis
  • Enablement
  • Documentation at scale
  • Certification readiness

Projects you will build

Use case portfolio

Build and prioritise an AI use case portfolio for a business area.

Transformation plan

Design an enterprise process transformation plan with human and AI roles.

Realisation model

Build a benefit realisation and reporting model for the portfolio.

Certification

Code
Professional AI Business Process Analyst

The ServiceNow AI certification exams are delivered through ServiceNow University; check current pricing on Now Learning.

What learners say

Portfolio and transformation at this level matched my role exactly. The realisation model was the highlight.

Pooja R., Transformation Lead

Aligning business and delivery across a programme is hard and this treated it seriously.

Karthik S., Senior BPA

Value realisation from an analyst's seat, with executive reporting, was genuinely advanced content.

Lakshmi K., Lead Analyst

Fees and training modes

Choose how you want to learn. No-cost EMI is available on the live and 1-to-1 modes.

Most popular

Live Online Training

Talk to us

Contact for current batch fee

Interactive live batches, weekday or weekend, with the full cohort and lifetime recordings.

Fastest

1-to-1 Training

₹49,000

Fixed for every course, no-cost EMI

Private one-on-one coaching at a pace and schedule you set.

Affordable

Self-paced Training

₹9,000

One-time fee, lowest-cost option

Learn on your own time with recorded sessions and the same materials.

Refunds and cancellations are covered in our refund policy.

Training a team?

We run this course as private corporate training, tailored to your systems and scheduled around your team. Tell us your group size and what you need to cover.

Request a corporate quote

Frequently asked questions

What is this in the AI journey?

It is the Professional level, the top of the ServiceNow AI Business Process Analyst journey.

Is it technical?

It is transformation and value focused. You lead process change rather than build.

Do I need the Practitioner level first?

Practitioner level knowledge or equivalent and transformation experience are recommended.

Is value realisation covered?

Yes. Benefit portfolios, realisation tracking and executive reporting are core modules.

Which certification does this map to?

The ServiceNow Professional AI Business Process Analyst credential.

How long is the course?

About 34 hours of live sessions plus analysis work.

Ready to start?

Tell us what you need and an advisor will call you back. Or reach us directly.

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