ServiceNow Service Mapping Training

• Pattern-based discovery in service mapping 
• Traffic based discovery in service mapping
• domain separation and service mapping
• Discovery of application services on the cloud using service mapping
• applications supported by discovery and service mapping
• components installed with service mapping roles and flow

• Request service mapping
• MID server configuration for service mapping

1. Choose MID server selection algorithm
2. MID server configuration for service mapping in upgraded deployments
3. Configure a default MID server for service mapping for upgraded deployments
4. Create a dedicated WMI collector service for MID servers running on the same server

• Prerequisites for performing top-down discovery using service mapping

1. Credentials  required for host discovery
2. Service Mapping commands requiring a privileged user
3. Service mapping commands not requiring a privileged user
4. SNMP-based queries

• Create a discovery behavior for UNIX-based load balancers
• Verify that service mapping is set up
• properlyQuick start tests for service mapping

• Map multiple application services suggested by ServiceNow Service Mapping

Map multiple application services from a  CSV file

1. Prepare a CSV file for mapping your candidates

• Map a single application service

1. Entry point attributes
2. Provide entry points for mapping an application service
3. Mapping application services containing Citrix XenApp and presentation server
4. Mapping application services containing Microsoft exchange server
5. Mapping application services containing SAP applications
6. Mapping application services containing TIBCO business works and EMS
7. Mapping application services containing Oracle Glassfish servers
8. Mapping application services containing Oracle Tuxedo platform
9. Fix application service errors in bulk

Module 4 Fix Application Service Errors in Bulk

Objectives:

• Fix errors in individual application services using discovery messages
• Skip errors to continue discovering an application service
• Resolve pattern-related mapping errors
• View status for application services discovered with service mapping

• Send application service maps for review
• Review application service maps
• Fine-tune application services to implement owner requests

1. Manually and Cls to an application service
2. Remove Cls not belonging to application services
3. Transfer a map segment into another application service
4. Link application services
5. Discover Cls identified as generic applications

• Define criticality for application services
• Enable traffic-based discovery for an application service
• Group application services
• Control user access to application services
• Schedule a top-down discovery by service mapping
• Service definition transfer from one instance to another

• Application service maps
• View CI attributes in an application service map
• View CI connection attributes in an application service map
• View the change history of application services
• Compare two versions of an application service
• Check CI dependencies
• VIew network or storage pathVIew the list of CIs belonging to an application service
• Convert application service maps into PDFsModify view for an application service map

Keyboard Shortcuts for Operating Service Mapping in Accessibility Mode

• Enable traffic-based discovery for CI types or specific CIs
• Configure file tracking

1. Modify tracking changes in configuration files

• Data collection and discovery using Netflow

1. Configure onetime data import using NetFlow for testing purposes
2. Configure data collection using netflow

• Data collection and discovery using VPC flow logs

1. Configure data collection using VPC flow logs

• Configure search assistant for windows
• Modify display for CI attributes
• Configure support for windows servers with non-English OS
• Upload the rctrlx.exe file to MID servers

• Create empty phases
• Phase population

1. Import planned application services from the CSV file
2. Import planned application services from load-balancers
3. Add planned application services to phases manually

• Creation of actual application services during planning

1. Collect data
2. Check entry point connectivity
3. Create actual application services during planning
4. Review application services
5. Fix actual application services during planning
6. Approve application services during planning

The ServiceNow Service Mapping is one of the essential processes that helps find and monitor various IT apps and elements that connect with different business services. It discovers all the key applications of the organization and develops a complete map of all the systems and apps. 

We record each online class and will send you the Service Mapping session you missed during the course. It will help you to revise the topics. 

We occasionally provide price discounts on our IT courses. We offer two types of discounts on Courses: Referral and Group discounts. The discount rate will be applicable depending on the mode of joining the Course, either through referral or a Group/batch.

You can contact our technical support team for details on the additional queries regarding ServiceNow Service Mapping. Further, we provide all the essential learning resources and supporting documents to learn and gain skills in Service Mapping. 

We provide excellent Training to our ServiceNow Service Mapping learners with quality content delivery. Further, we help students create an updated resume/CV covering all the skills that build their confidence to apply to various jobs. Moreover, we assist our ServiceNow trainees in getting jobs through our referral network. 

Yes, we provide our Service Mapping learners with hands-on learning facilities online. Our expert trainers will help them get hands-on learning experience with these applications. 

Our ServiceNow Service Mapping trainer is a highly-skilled, qualified, and certified industry expert with over 10+ years of industry experience. They deliver quality course content and make the sessions interactive and engaging.

We understand our student’s needs, and considering them, we help them with two installments to pay their Course fee. 

There are endless job opportunities available by completing the ServiceNow Service Mapping Course. You will get a good-paying job once you become certified in ServiceNow. It will take you to the next level in your IT career and provide growth. 

Multiple career profiles are available for ServiceNow learners, such as Developer, Admin, Analyst, Consultant, etc. ServiceNow has a good market reach in both local and international markets. However, this skill will add more weight to your profile and help you scale your career to the next level.

We provide our ServiceNow trainees with at least two real-time projects to work on and gain expertise. However, ServiceNow suggests that students should work on live projects and gain experience in this platform before they appear for the Certification exam. 

The average salary of a ServiceNow Service Mapping expert will earn between Rs. 8LPA to 12LPA in India and the USA, earn up to USD 148K p.a.

The ServiceNow Certification plays a vital role in the candidate’s career. ServiceNow recommends that each learner have minimum experience using this application before appearing for the Certification exam. It will give them proven skills in this field and enhance their career.