ServiceNow Service Mapping Training

Elevate your career with our top-tier ServiceNow Service Mapping Training. At ITCanvass, we lead the way in providing exceptional training in this field. Our trainers, well-versed and experienced, bring the best of industry knowledge with real-world examples to your learning journey. This ServiceNow Service Mapping online has been meticulously curated by industry experts, aligning it with the latest industry standards. In addition to in-depth theory, we offer practical experience through assignments and real-time projects. By the end of this ServiceNow Service Mapping course, you will emerge as an expert in the field, making job opportunities easily attainable. Don't miss this chance to advance your career - enroll now and learn from the experts at ITCanvass. Read more

Course Duration: 15 Hours

Watch Demo Here

Service Mapping Course Highlights

Innovative Structure

ServiceNow Service Mapping stands out for its comprehensive discovery and mapping capabilities, providing a holistic view of IT infrastructure. 

Innovative Structure

Leading companies such as IBM, Infosys, Wipro, and Accenture utilize ServiceNow Service Mapping to enhance their IT operations and service delivery.

Innovative Structure

ServiceNow Service Mapping professionals in India can earn competitive salaries, with entry-level positions starting at INR 4-8 lakhs per annum and experienced experts commanding salaries of up to INR 20 lakhs per annum, depending on skills and location.


Service Mapping Servicenow Training Curriculum

  • Pattern-based discovery in service mapping 
  • Traffic based discovery in service mapping
  • domain separation and service mapping
  • Discovery of application services on the cloud using service mapping
  • applications supported by discovery and service mapping
  • components installed with service mapping roles and flow
  • Request service mapping
  • MID server configuration for service mapping
  1. Choose MID server selection algorithm
  2. MID server configuration for service mapping in upgraded deployments
  3. Configure a default MID server for service mapping for upgraded deployments
  4. Create a dedicated WMI collector service for MID servers running on the same server
  • Prerequisites for performing top-down discovery using service mapping
  1. Credentials  required for host discovery
  2. Service Mapping commands requiring a privileged user
  3. Service mapping commands not requiring a privileged user
  4. SNMP-based queries
  • Create a discovery behavior for UNIX-based load balancers
  • Verify that service mapping is set up
  • properlyQuick start tests for service mapping

  • Map multiple application services suggested by service mapping

Map multiple application services from a  CSV file

  1. Prepare a CSV file for mapping your candidates
  • Map a single application service
  1. Entry point attributes
  2. Provide entry points for mapping an application service
  3. Mapping application services containing Citrix XenApp and presentation server
  4. Mapping application services containing Microsoft exchange server
  5. Mapping application services containing SAP applications
  6. Mapping application services containing TIBCO business works and EMS
  7. Mapping application services containing Oracle Glassfish servers
  8. Mapping application services containing Oracle Tuxedo platform
  9. Fix application service errors in bulk

Module 4 Fix Application Service Errors in Bulk


  • Fix errors in individual application services using discovery messages
  • Skip errors to continue discovering an application service
  • Resolve pattern-related mapping errors
  • View status for application services discovered with service mapping
  • Send application service maps for review
  • Review application service maps
  • Fine-tune application services to implement owner requests
  1. Manually and Cls to an application service
  2. Remove Cls not belonging to application services
  3. Transfer a map segment into another application service
  4. Link application services
  5. Discover Cls identified as generic applications
  • Define criticality for application services
  • Enable traffic-based discovery for an application service
  • Group application services
  • Control user access to application services
  • Schedule a top-down discovery by service mapping
  • Service definition transfer from one instance to another
  • Application service maps
  • View CI attributes in an application service map
  • View CI connection attributes in an application service map
  • View the change history of application services
  • Compare two versions of an application service
  • Check CI dependencies
  • VIew network or storage pathVIew the list of CIs belonging to an application service
  • Convert application service maps into PDFsModify view for an application service map

Keyboard Shortcuts for Operating Service Mapping in Accessibility Mode

  • Enable traffic-based discovery for CI types or specific CIs
  • Configure file tracking
  1. Modify tracking changes in configuration files
  • Data collection and discovery using Netflow
  1. Configure onetime data import using NetFlow for testing purposes
  2. Configure data collection using netflow
  • Data collection and discovery using VPC flow logs
  1. Configure data collection using VPC flow logs
  • Configure search assistant for windows
  • Modify display for CI attributes
  • Configure support for windows servers with non-English OS
  • Upload the rctrlx.exe file to MID servers
  • Create empty phases
  • Phase population
  1. Import planned application services from the CSV file
  2. Import planned application services from load-balancers
  3. Add planned application services to phases manually
  • Creation of actual application services during planning
  1. Collect data
  2. Check entry point connectivity
  3. Create actual application services during planning
  4. Review application services
  5. Fix actual application services during planning
  6. Approve application services during planning

Make customize your curriculum?

Modes of Training

We follow four formats for ServiceNow Service Mapping training for the flexibility of our students

Batchwise Online Training
Batchwise Training

A batch of some single-digit count students are assigned to a faculty.



Get Quote Now

One-on-One Online Training
One-One Training

One student is assigned to one faculty at some fixed customized time of the student.


Contact Us

Self-Paced Online Training
Self-Paced Training

Videos of previous classes are shared with the students. It also includes clarification of the doubts at the end of the class.

Get Sample Video

Corporate Training
Corporate Training

Our expert faculty team visits corporates and takes sessions.



Contact Us

Service Mapping Training Batches

  • 28th Apr

    SAT & SUN
    (Weekend Batch)

    09:30 AM - 12:30 PM IST

  • 2nd May

    MON - FRI

    02:30 PM - 03:30 PM IST

  • 6th May

    MON - FRI

    05:30 PM - 06:30 PM IST

  • 10th May

    MON - FRI

    08:30 PM - 09:30 PM IST

  • 14th May

    MON - FRI

    07:30 PM - 08:30 PM IST

  • 18th May

    SAT & SUN
    (Weekend Batch)

    06:30 PM - 09:30 PM IST

Current Offer 20% Discount

Enroll Now

Can't find your convenient batch?

Service Mapping ServiceNow Course Details

The candidates who can opt for this course include- technical consultants and partners who are accountable for implementing service mapping.

  1. Experience as a system administrator is recommended
  2. Experience in configuring, monitoring, and discovery tools are highly recommended.
  3. Working experience of UNIX and/or windows services is highly suggested.
  4. Basic knowledge of networking incorporating TCP/IP ports and firewalls, IP networks, subnetting, network protocols, and network devices and tools are needed for enrolling ServiceNow service mapping training.

Service Mapping empowers IT departments of firms, organizations, and cloud companies, offering the platform as a service to generate a service-aware perspective of infrastructure. 

The features of service mapping help the business to offer excellent customer service. It is what is needed by businesses to meet their end goals. The demand for this profile is increasing with this need, and it is going to be continued in the near future for a long time; it can be a good opportunity for you to get a master's in these skills to add weight to your ServiceNow career.

  • Acquire a clear idea of the ServiceNow Service Mapping solution and its abilities and how it varies from the ServiceNow Discovery solution
  • Gain proficiency with the ideas and estimation of ServiceNow Service Mapping top‑down discovery that permits ServiceNow administrators to demonstrate whole-assistance by giving a solitary entry point to the service, for example, a web URL or host address and port 
  • Install and Setup MID Servers
  • Explore the Service Mapping UI 
  • Configure Service Mapping credentials 
  • Setup Service Mapping to find and model service from a top‑down way comprising of all the applications, network devices, and servers that help it 
  • Acquire in‑depth information on the best way to setup Service Mapping designs that permits administrators to model exclusive applications and associations unknown to ServiceNow Service Mapping
  • Work with the Identification and Reconciliation application to see how embeds and refreshes are performed to set up things in the CMDB 
  • Acquire comprehension of how Service Mapping functions with ServiceNow Event Management to give perceivability into service outages 
  • Learn common troubleshooting strategies

The training with this skill will help the candidate to stand out from similar profiles, and it’s an advanced step candidate can take to take their ServiceNow profile to the next level. After this training, the candidate can opt for the opportunities for the job profiles like-

  1. Senior applications developer
  2. ServiceNow ITOM / Discovery / CMDB / Orchestration (Consultant)
  3. Servicenow professional
  4. ServiceNow developer

After the successful completion of course modules with hands-on- experience, the students will be provided with the ServiceNow certifications from our institute. The students who are interested in getting ServiceNow service mapping certification from ServiceNow company can write exams and get Servicenow service mapping certificate. 

Need more details?


To get hands-on experience on Servicenow Service Mapping Course we give some projects to enhance your skills with real-time work. this will cover the total modules of Servicenow Service Mapping Training. This is very useful to Crack servicenow certification exam and learn how to develop a custom application in servicenow

Service Mapping Servicenow Certification

After the successful completion of course modules with hands-on- experience, the students will be provided with the ServiceNow certifications from our institute. The students who are interested in getting ServiceNow service mapping certification from ServiceNow company can write exams and get Servicenow service mapping certificate. 


 Servicenow Service Mapping Training

Get Certified Now

Advantages of Service Mapping Course

  • Guarantees quality incident, change, and management processes.
  • Improves goals time of infrastructure issues.
  • Assists with calling attention to where outages happen and the effect of those outages
  • Requires under 10% exertion contrasted with the ADDM tool for manual Service Mapping.
  • Maps services with less contribution from service proprietors.
  • Connects the top-down mapping of services in progressively changing cloud conditions.
  • These advantages to the business by adopting this platform make them adopt it in their business workflows, and in turn,

About the Service Mapping Servicenow Trainer

About the Service Mapping  Servicenow Trainer

When you talk about the ServiceNow platform, we have a community of qualified professionals across the world working in reputed organizations on this specific platform. They have a go-getter attitude to assist students in all perspectives to make them understand every feature of the ServiceNow platform profoundly. We have separate lab experts who always ready to help you in understanding the concepts and helps students to enhance their ServiceNow skills to the next level. We provide study materials, and other supporting documents to assist them in handling their real-time projects. We even provide service now certifications at the successful completion of the Servicenow developer training and also help in getting ServiceNow service mapping certification. Read more

Service Mapping Servicenow Training FAQ's

If you happen to miss any of our Servicenow service mapping Training sessions, don't worry! We offer access to recorded video, allowing you to watch the missed concepts and you could clear your doubts if any in the next class sessions.

Yes, we have a policy of discounts, which we follow in two ways- Referral and Group discount. Group discount is offered when you come in a group, and referral discount is offered when our previously enrolled student refers to you

We provide study material and other supporting documents to students, which clarify every doubt students encounter in practising in real-time projects. Still, if they are unable to tackle, then they can call our technical support executives, they will schedule a session for you with our expert trainer for six months from the end of the last class. 

We have referral programs in our institute. In which companies who are looking for the service mapping ServiceNow developer profiles, they come and select the candidates for interviews. Even, we help our students in preparing their resumes and assist them in all perspectives in getting a job from our networks.

We frame our ServiceNow service mapping training online classes in a way to provide real-time scenario assignments to the students based on the topic of the day. So that students can practice it in the lab the same day and come up with their doubts in the next class. We are active in assisting our students in all perspectives to make them reach their end goals.

ServiceNow service mapping needs expertise as a ServiceNow discovery developer and practice on mapping various applications on the ServiceNow Platform to deliver satisfies customer service. We assure you of these levels of expertise in our trainer’s team. Most probably, they are the full-time employees and contributing their efforts to help the students to be masters on the ServiceNow platform.

Yeah, we understand our students and their needs. By considering this, we permit our students to pay a fee in two instalments.

When you are certified with this course, you don’t need to look back for changing your career. It will help you to climb the ladder of your career by crossing challenges encountering at different levels of job profiles in the ServiceNow platform. You can utilize these skills for various levels of the ServiceNow job profiles, and even you can help others to build skills on the ServiceNow platform.

We provide our students with ServiceNow service mapping certification after conducting a test at the end of the class, which certifies you with the skills mentioned in objectives and also beyond that which they learned from lab sessions based on real-time scenarios. If you want to have an official certificate from ServiceNow company, you can go on their official website and apply and write the exam. We recommend our students to practice more in the lab before attending an exam.

ServiceNow is expanding at a good rate in both national and international markets. As you already stepped in your career into the ServiceNow platform. This skill can add extra weight to your profile to stand out from the crowd. Also, this skill is the booster to take your career to the ServiceNow career to the next level. Companies are looking for the right profile to meet their expected skills; with these skills, you can gain their attention and grab the exciting opportunities in it.

We help our students to practice on live projects while learning. It helps the students to work on real-time scenarios; even we help our students to work on our client projects and assist them in all possible ways to get master on this ServiceNow platform. 

The average salary of the ServiceNow service mapping profile range based on the company and also based on the job profile. Here are some job roles with this skill.

Source from Naukri-

ServiceNow ITOM Service Mapping Specialist salary ranges from $42k-$75k.LEAD - Servicenow ITOM salary ranges from 8-20 lakhs per annum.Servicenow developer and administration salary range from 5-12 lakhs per annum.

ServiceNow suggests the students have at least experience working as ServiceNow discovery and administration or developer profile before writing the exam for the ServiceNow service mapping certification exam. You can find the information on the official site of the ServiceNow website. Upon the success of clearing the exam, the students are provided with the ServiceNow service mapping certification.

Want to ask more?


I took ServiceNow service mapping Online training from ITCanvas. I am happy to say that the course c.....ontent was highly qualitative, and the instructor covered all the concepts. Overall, it was a good experience with ITCanvas. Special thanks to the supporting team. Read more

- Riya

Thank You for the sessions that helped me to gain knowledge in Online ServiceNow service mapping tra.....ining. The trainer's experience helped me to get the complete information regarding the key concepts and challenging tasks in real-time. Thanks to the ITCanvas team for their excellent support. Read more

- Gowtham

Wonderful training provided by ITCanvas, I took ServiceNow service mapping training here. Learning m.....aterials are excellent. The trainer was very good and delivered the content in a very informative way, focusing on topics that will be on the exam. Thanks a lot for more useful knowledge that I will hopefully be able to use every day! Read more

- Surya

Want to write a review?

Why ItCanvass?

ITCanvass is the pioneer in delivering ServiceNow platform services. We covered all perspectives of the ServiceNow platform, which include- Training, consulting, IT support, Job support, remote projects, and resources.

We also covered ServiceNow platform services, whether it is in ITSM, ITOM, Non-IT Services, Asset & Configuration, Planning & Policy.

We build our institute intending to build master skills in students on the ServiceNow platform in all domains, also to help businesses in the smooth functioning of their workflows in a cost-effective and fast way.

  • Professional Trainers

    Professional Trainers

    All our trainers hold real-time experience in handling industry level projects of reputed organizations. They share their expertise and pinpoints where students may get stuck along with solutions to tackle them.


  • 24/7 Support

    24/7 support

    All our team members are connected through an online and cloud platform. We are always ready to support our students and clients at any time. We aim at providing excellence in our service delivery to our students, which covers all perspectives to meet end goals.

  • Instructor Lead


    Our trainers pay special attention to every student in the class. And ensure every class is interactive and all doubts of the students must get manifest in the same class. Our excellency in the subject helps our students in building expertise in the subject.

  • Real time Training

    Real-time Training

    Every class is provided with the lab assignments, which help them in clearing their doubts to encounter while handling real-time projects. We even help our students to work on our clients' real-time projects to get skills like industry experts. So that students are ready for industry deployments.

  • Flexibility


    We schedule classes to our students based on their availability. Every student's time is given priority and helps them to utilize their time completely. Whether students come in a group or individual classes are scheduled to them based on their availability.

  • Lifetime Access

    Lifetime access

    Every class is recorded and shared with the students at the end of the class. Students get to refer to the recorded videos anytime from anywhere throughout their lifetime. They can even use this recording for reference in the future whenever they get any doubt in implementing the real-time projects are preparing for any interviews.