ServiceNow Service Mapping Training

Advance your IT career with the best ServiceNow Service Mapping Training at IT Canvass. Service Mapping in ServiceNow refers to identifying and tracking various IT applications and elements within a company that connects with multiple business services. Our Training includes hands-on skills with real-time scenarios through exper.....t ServiceNow trainers with industry expertise. It covers all the key topics that describe Service Mapping in detail. Get practical learning experience in Service Mapping with our real-world projects, assignments, etc., apart from theory classes. Moreover, get full support and guidance from our expert trainer across the Course. So, enroll today in this ServiceNow Service Mapping Course online and explore endless job opportunities.  Read more

Course Duration: 15 Hours

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Service Mapping Course Highlights

Innovative Structure

ServiceNow Service Mapping stands out for its comprehensive discovery and mapping capabilities, providing a holistic view of IT infrastructure. 

Innovative Structure

Leading companies such as IBM, Infosys, Wipro, and Accenture utilize ServiceNow Service Mapping to enhance their IT operations and service delivery.

Innovative Structure

ServiceNow Service Mapping professionals in India can earn competitive salaries, with entry-level positions starting at INR 4-8 lakhs per annum and experienced experts commanding salaries of up to INR 20 lakhs per annum, depending on skills and location.


Service Mapping Servicenow Training Curriculum

  • Pattern-based discovery in service mapping 
  • Traffic based discovery in service mapping
  • domain separation and service mapping
  • Discovery of application services on the cloud using service mapping
  • applications supported by discovery and service mapping
  • components installed with service mapping roles and flow
  • Request service mapping
  • MID server configuration for service mapping
  1. Choose MID server selection algorithm
  2. MID server configuration for service mapping in upgraded deployments
  3. Configure a default MID server for service mapping for upgraded deployments
  4. Create a dedicated WMI collector service for MID servers running on the same server
  • Prerequisites for performing top-down discovery using service mapping
  1. Credentials  required for host discovery
  2. Service Mapping commands requiring a privileged user
  3. Service mapping commands not requiring a privileged user
  4. SNMP-based queries
  • Create a discovery behavior for UNIX-based load balancers
  • Verify that service mapping is set up
  • properlyQuick start tests for service mapping

  • Map multiple application services suggested by service mapping

Map multiple application services from a  CSV file

  1. Prepare a CSV file for mapping your candidates
  • Map a single application service
  1. Entry point attributes
  2. Provide entry points for mapping an application service
  3. Mapping application services containing Citrix XenApp and presentation server
  4. Mapping application services containing Microsoft exchange server
  5. Mapping application services containing SAP applications
  6. Mapping application services containing TIBCO business works and EMS
  7. Mapping application services containing Oracle Glassfish servers
  8. Mapping application services containing Oracle Tuxedo platform
  9. Fix application service errors in bulk

Module 4 Fix Application Service Errors in Bulk


  • Fix errors in individual application services using discovery messages
  • Skip errors to continue discovering an application service
  • Resolve pattern-related mapping errors
  • View status for application services discovered with service mapping
  • Send application service maps for review
  • Review application service maps
  • Fine-tune application services to implement owner requests
  1. Manually and Cls to an application service
  2. Remove Cls not belonging to application services
  3. Transfer a map segment into another application service
  4. Link application services
  5. Discover Cls identified as generic applications
  • Define criticality for application services
  • Enable traffic-based discovery for an application service
  • Group application services
  • Control user access to application services
  • Schedule a top-down discovery by service mapping
  • Service definition transfer from one instance to another
  • Application service maps
  • View CI attributes in an application service map
  • View CI connection attributes in an application service map
  • View the change history of application services
  • Compare two versions of an application service
  • Check CI dependencies
  • VIew network or storage pathVIew the list of CIs belonging to an application service
  • Convert application service maps into PDFsModify view for an application service map

Keyboard Shortcuts for Operating Service Mapping in Accessibility Mode

  • Enable traffic-based discovery for CI types or specific CIs
  • Configure file tracking
  1. Modify tracking changes in configuration files
  • Data collection and discovery using Netflow
  1. Configure onetime data import using NetFlow for testing purposes
  2. Configure data collection using netflow
  • Data collection and discovery using VPC flow logs
  1. Configure data collection using VPC flow logs
  • Configure search assistant for windows
  • Modify display for CI attributes
  • Configure support for windows servers with non-English OS
  • Upload the rctrlx.exe file to MID servers
  • Create empty phases
  • Phase population
  1. Import planned application services from the CSV file
  2. Import planned application services from load-balancers
  3. Add planned application services to phases manually
  • Creation of actual application services during planning
  1. Collect data
  2. Check entry point connectivity
  3. Create actual application services during planning
  4. Review application services
  5. Fix actual application services during planning
  6. Approve application services during planning

Make customize your curriculum?

Modes of Training

We follow four formats for ServiceNow Service Mapping training for the flexibility of our students

Batchwise Online Training
Batchwise Training

A batch of some single-digit count students are assigned to a faculty.



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One-on-One Online Training
One-One Training

One student is assigned to one faculty at some fixed customized time of the student.


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Self-Paced Online Training
Self-Paced Training

Videos of previous classes are shared with the students. It also includes clarification of the doubts at the end of the class.

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Corporate Training
Corporate Training

Our expert faculty team visits corporates and takes sessions.



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Service Mapping Training Batches

  • 18th Jul

    MON - FRI

    09:30 AM - 10:30 AM IST

  • 22nd Jul

    MON - FRI

    12:30 PM - 01:30 PM IST

  • 26th Jul

    MON - FRI

    03:30 PM - 04:30 PM IST

  • 30th Jul

    MON - FRI

    06:30 PM - 07:30 PM IST

  • 3rd Aug

    SAT & SUN
    (Weekend Batch)

    05:30 PM - 08:30 PM IST

  • 7th Aug

    MON - FRI

    06:30 PM - 07:30 PM IST

Current Offer 20% Discount

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Service Mapping ServiceNow Course Details

Our ServiceNow Service Mapping Training offers a comprehensive study of service mapping skills through real-time experts. This learning will make you skilled and help you become an expert ServiceNow Service Mapping Developer.

The following professionals and aspirants can take up the Online Service Mapping Certification Course:

  • IT Professionals
  • ServiceNow Consultants
  • Technical Consultants 
  • Technical partners who are involved in implementing service mapping.

The following are the prerequisites for ServiceNow Service Mapping Online Course:

  • You should have basic knowledge of system administration. 
  • Basic skills in Windows and Unix OS services are recommended.
  • Good knowledge of service discovery tools and their tracking and configuration.
  • A basic understanding of TCP/IP ports, networking skills, firewalls, network protocols and devices, etc., will be an added benefit.
  • There is a good demand for Service Mapping Developers across the top IT companies who hire skilled experts. 
  • It implements advanced automation to the process of ServiceNow service mapping. It helps to build a fully dynamic and accurate chart of the digital services within an enterprise.
  • Some key features of ServiceNow Service Mapping help businesses deliver better customer service. 
  • It offers PaaS (Platform-as-a-Service) to various firms' IT departments and cloud-based companies. The global market share of Service Mapping is over 30%. 
  • Hence, there is an excellent future for ServiceNow Service Mapping in the IT industry. 
  • Understanding the overview of ServiceNow Service Mapping.
  • Installing and configuring MID servers for ServiceNow Service Mapping.
  • Setting up Service Mapping login credentials and exploring Service Mapping UI. 
  • Configure file monitoring, search assistance, and advanced service mapping.
  • Configure Service Mapping for finding and modeling services through a top-down approach that will include all the applications and devices that support it. 
  • Review various application services and view CI attributes within a service map app.  
  • Learn the various functions of Service Mapping in ServiceNow Event Management. 
  • Learn the various strategies for Troubleshooting applications.
  • Hands-on Service Mapping skills. 
  • ServiceNow Service Mapping Developer
  • ServiceNow Developer
  • ServiceNow Service Mapping Analyst/Admin

Once you attend and finish our training by doing all the classes, submitting assignments, etc., we will issue a course completion certificate for ServiceNow. It is highly valid across the industry and helps you explore various job roles in the ServiceNow field. Further, we also help our trainees with our learning resources and guidance who want to appear for official ServiceNow certification. You can also visit the official website to get more details. 

Need more details?


To get hands-on experience on Servicenow Service Mapping Course we give some projects to enhance your skills with real-time work. this will cover the total modules of Servicenow Service Mapping Training. This is very useful to Crack servicenow certification exam and learn how to develop a custom application in servicenow

Service Mapping Servicenow Certification

After the successful completion of course modules with hands-on- experience, the students will be provided with the ServiceNow certifications from our institute. The students who are interested in getting ServiceNow service mapping certification from ServiceNow company can write exams and get Servicenow service mapping certificate. 


 Servicenow Service Mapping Training

Get Certified Now

Advantages of Service Mapping Course

  • Guarantees quality incident, change, and management processes.
  • Improves goals time of infrastructure issues.
  • Assists with calling attention to where outages happen and the effect of those outages
  • Requires under 10% exertion contrasted with the ADDM tool for manual Service Mapping.
  • Maps services with less contribution from service proprietors.
  • Connects the top-down mapping of services in progressively changing cloud conditions.
  • These advantages to the business by adopting this platform make them adopt it in their business workflows, and in turn,

About the Service Mapping Servicenow Trainer

About the Service Mapping  Servicenow Trainer

When you talk about the ServiceNow platform, we have a community of qualified professionals across the world working in reputed organizations on this specific platform. They have a go-getter attitude to assist students in all perspectives to make them understand every feature of the ServiceNow platform profoundly. We have separate lab experts who always ready to help you in understanding the concepts and helps students to enhance their ServiceNow skills to the next level. We provide study materials, and other supporting documents to assist them in handling their real-time projects. We even provide service now certifications at the successful completion of the Servicenow developer training and also help in getting ServiceNow service mapping certification. Read more

Service Mapping Servicenow Training FAQ's

The ServiceNow Service Mapping is one of the essential processes that helps find and monitor various IT apps and elements that connect with different business services. It discovers all the key applications of the organization and develops a complete map of all the systems and apps. 

We record each online class and will send you the Service Mapping session you missed during the course. It will help you to revise the topics. 

We occasionally provide price discounts on our IT courses. We offer two types of discounts on Courses: Referral and Group discounts. The discount rate will be applicable depending on the mode of joining the Course, either through referral or a Group/batch.

You can contact our technical support team for details on the additional queries regarding ServiceNow Service Mapping. Further, we provide all the essential learning resources and supporting documents to learn and gain skills in Service Mapping. 

We provide excellent Training to our ServiceNow Service Mapping learners with quality content delivery. Further, we help students create an updated resume/CV covering all the skills that build their confidence to apply to various jobs. Moreover, we assist our ServiceNow trainees in getting jobs through our referral network. 

Yes, we provide our Service Mapping learners with hands-on learning facilities online. Our expert trainers will help them get hands-on learning experience with these applications. 

Our ServiceNow Service Mapping trainer is a highly-skilled, qualified, and certified industry expert with over 10+ years of industry experience. They deliver quality course content and make the sessions interactive and engaging.

We understand our student’s needs, and considering them, we help them with two installments to pay their Course fee. 

There are endless job opportunities available by completing the ServiceNow Service Mapping Course. You will get a good-paying job once you become certified in ServiceNow. It will take you to the next level in your IT career and provide growth. 

Multiple career profiles are available for ServiceNow learners, such as Developer, Admin, Analyst, Consultant, etc. ServiceNow has a good market reach in both local and international markets. However, this skill will add more weight to your profile and help you scale your career to the next level.

We provide our ServiceNow trainees with at least two real-time projects to work on and gain expertise. However, ServiceNow suggests that students should work on live projects and gain experience in this platform before they appear for the Certification exam. 

The average salary of a ServiceNow Service Mapping expert will earn between Rs. 8LPA to 12LPA in India and the USA, earn up to USD 148K p.a.

The ServiceNow Certification plays a vital role in the candidate’s career. ServiceNow recommends that each learner have minimum experience using this application before appearing for the Certification exam. It will give them proven skills in this field and enhance their career. 

Want to ask more?


I took ServiceNow service mapping Online training from ITCanvas. I am happy to say that the course c.....ontent was highly qualitative, and the instructor covered all the concepts. Overall, it was a good experience with ITCanvas. Special thanks to the supporting team. Read more

- Riya

Thank You for the sessions that helped me to gain knowledge in Online ServiceNow service mapping tra.....ining. The trainer's experience helped me to get the complete information regarding the key concepts and challenging tasks in real-time. Thanks to the ITCanvas team for their excellent support. Read more

- Gowtham

Wonderful training provided by ITCanvas, I took ServiceNow service mapping training here. Learning m.....aterials are excellent. The trainer was very good and delivered the content in a very informative way, focusing on topics that will be on the exam. Thanks a lot for more useful knowledge that I will hopefully be able to use every day! Read more

- Surya

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Why ItCanvass?

ITCanvass is the pioneer in delivering ServiceNow platform services. We covered all perspectives of the ServiceNow platform, which include- Training, consulting, IT support, Job support, remote projects, and resources.

We also covered ServiceNow platform services, whether it is in ITSM, ITOM, Non-IT Services, Asset & Configuration, Planning & Policy.

We build our institute intending to build master skills in students on the ServiceNow platform in all domains, also to help businesses in the smooth functioning of their workflows in a cost-effective and fast way.

  • Professional Trainers

    Professional Trainers

    All our trainers hold real-time experience in handling industry level projects of reputed organizations. They share their expertise and pinpoints where students may get stuck along with solutions to tackle them.


  • 24/7 Support

    24/7 support

    All our team members are connected through an online and cloud platform. We are always ready to support our students and clients at any time. We aim at providing excellence in our service delivery to our students, which covers all perspectives to meet end goals.

  • Instructor Lead


    Our trainers pay special attention to every student in the class. And ensure every class is interactive and all doubts of the students must get manifest in the same class. Our excellency in the subject helps our students in building expertise in the subject.

  • Real time Training

    Real-time Training

    Every class is provided with the lab assignments, which help them in clearing their doubts to encounter while handling real-time projects. We even help our students to work on our clients' real-time projects to get skills like industry experts. So that students are ready for industry deployments.

  • Flexibility


    We schedule classes to our students based on their availability. Every student's time is given priority and helps them to utilize their time completely. Whether students come in a group or individual classes are scheduled to them based on their availability.

  • Lifetime Access

    Lifetime access

    Every class is recorded and shared with the students at the end of the class. Students get to refer to the recorded videos anytime from anywhere throughout their lifetime. They can even use this recording for reference in the future whenever they get any doubt in implementing the real-time projects are preparing for any interviews.