Servicenow Training

Advance your career with our ServiceNow training. ITCanvass is a leading provider of trending courses, delivering top-notch training for learners. Our trainers are ServiceNow experts with over a decade of experience in navigating and optimizing IT services. They have a distinctive teaching approach that facilitates candidates in..... mastering the ServiceNow platform. Our real-world projects ensure you get hands-on practical experience. Our trainers will also support you and guide you throughout this course. Upon ServiceNow Course completion, you'll emerge as a ServiceNow expert. So do not miss this opportunity. Enroll today in ServiceNow online training and get ahead in your career. Read more

Course Duration: 30 Hours

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Servicenow Course Highlights

Innovative Structure

Servicenow platform is an excellent choice for the IT professionals, paid higher and are more in demand in the current IT market.

Innovative Structure

ServiceNow is indeed a platform and has no less to do with job creation in the near future. ServiceNow has improved the economy for IT professionals in a number of businesses.

Innovative Structure

Moreover, it is renowned as an attractive platform in resolving the IT problems and effective management.

Let's Switch to the most Trending Cloud Platform ServiceNow!

ServiceNow Training Curriculum

  • ServiceNow Introduction
  • ServiceNow UI Overview
  • Application Navigator
  • Branding (configuration UI16 and basic configuration)
  • Basic cloud computing concepts
  • Understand ITIL Foundation
  • List
  • Forms
  • Filters
  • Configure filters
  • Create and apply filters
  • Creating the view Configuring the list view and form view
  • Plugin’s introduction
  • Understand the creation of Gauges
  • Understand CSS Properties
  • Creating Users, groups
  • Role
  • Adding users to the groups
  • Adding users and groups to the role
  • Adding users to the groups
  • What is the assignment rule and where can we use it?
  • Creating Assignment Rule.
  • Tables (row & column) creation
  • OOO (out of the box table available in SNOW) (Parent table concept)
  • Adding Data to the tables
  • Configuring the table
  • Creating Modules, Applications, Tables
  • Dictionary Overrides
  • Related Lists
  • Customise Forms
  • Overview of import set and transform map
  • Import set example and transform map
  • Overview of configuration item
  • Knowledge management overview and creation
  • Catalogs (service creations catalog) and its type (with variables)
  • Attaching Knowledge article to the catalog
  • Script Transformation
  • Automating data load process
  • Knowledge management overview and creation
  • Catalogs (service creations catalog) and its type (with variables)
  • Attaching Knowledge article to the catalog
  • Record Producers and order Guides
  • Understand the creation of RITM
  • Know the creation of Catalog Tasks
  • Catalog workflow (Creation of workflow)
  • Sla Definition and uses in Catalog or other tables
  • Reports
  • Report creation in SNOW
  • Introduction to Update-Set and Its functionality and its uses and creations
  • Importing and Exporting of Update Set XML
  • Introduction to Development
  • UI policy
  • Client-Side Introduction
  • Data Policy
  • Client Script

              1. Onload

              2. OnSubmit

              3. OnChange

              4. OnCellEdit

  • Coding Introduction on Client-Side Scripting
  • Client-Side Api used in Coding (GlideForm (g_form) , g_userClass)
  • Server-Side API’s

             1. GlideRecord

             2. Query-Conditions

             3. Encoded Query

             4. GlideDateTime ()

  • Coding Queries and Examples
  • Glide Ajax
  • Notifications
  • Create Notification
  • Create Notification using Events
  • Dictionary Override
  • Understand Email Logs and how to trigger Email
  • Know about SMTP
  • Learn about the POP Email Server
  • ACL Introduction

             1. Read—Read Access to the field level on the form

             2. Write—Write or Edit Access

             3. Create—Create the ACL

  • Schedule Job
  • Understand Schedule Job Log
  • Understand Scheduled reports
  • What is SLA?
  • Understand SLA Properties
  • Creating Schedule
  • REST and Soap API Intro
  • Table API
  • Example of Table API(using HTTP Methods
  • POST, Get, Update etc
  • Integration Via 3rd party tool like postman Via postman(get and post )method Demonstration
  • Scripted rest API overview
  • Use of scripted rest api
  • Using Scripted rest API
  • Inbound and outbound email
  • Email properties
  • Mid-server/servers
  • Debugging of code overview

At ITCanvass, we provide practice tests at the end of the course along with Servicenow Tutorial, SericeNow Interview Questions etc to crack the interview.

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Modes of Servicenow Training Online

We follow four formats for ServiceNow learning for the flexibility of our students

Batchwise Online Training
Batchwise Training

A batch of some single-digit count students are assigned to a faculty.



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One-on-One Online Training
One-One Training

One student is assigned to one faculty at some fixed customized time of the student.


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Self-Paced Online Training
Self-Paced Training

Videos of previous classes are shared with the students. It also includes clarification of the doubts at the end of the class.

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Corporate Training
Corporate Training

Our expert faculty team visits corporates and takes sessions.



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Servicenow Course Batches

  • 15th Dec

    MON - FRI

    09:30 AM - 10:30 AM IST

  • 19th Dec

    MON - FRI

    12:30 PM - 01:30 PM IST

  • 23rd Dec

    SAT & SUN
    (Weekend Batch)

    03:30 PM - 06:30 PM IST

  • 27th Dec

    MON - FRI

    08:30 PM - 09:30 PM IST

  • 31st Dec

    SAT & SUN
    (Weekend Batch)

    07:30 PM - 10:30 PM IST

  • 4th Jan

    MON - FRI

    08:30 PM - 09:30 PM IST

Current Offer 20% Discount

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ServiceNow Course Details

ITCanvass offers ServiceNow Training online to help you excel in your career. Our course is designed for individuals looking to become ServiceNow experts and is taught by industry professionals. Get the best training at ITCanvass.

There are no specific prerequisites to attend this Online ServiceNow Training. However research on IT service management principles could help you understand the concepts with ease.

The future with ServiceNow will be promising as the demand for serviceNow professionals continues to grow. Various organizations across the world are employing serviceNow as it is the leading platform for IT service Management and business process automation. So serviceNow training can help the learners in becoming the highly sought after professional.

By the end of this ServiceNow Training you will you would get a clear idea on the following concepts:

  • Idea on IT service management principles and best practices.
  • Knowledge of ServiceNow platform for incident management, change management, problem management, asset management, and other ITSM processes.
  • Will be able to configure and customize ServiceNow to meet requirements of the organization
  • Knowledge of ServiceNow administration
  • Proficiency in ServiceNow scripting and automation capabilities.
  • Understanding on creating ServiceNow workflows, forms, and reports.
  • Knowledge ServiceNow integration with other systems and tools.
  • Familiarity with ServiceNow security and compliance features.

Following are the ideal job roles that can be applied by the learners after this ServiceNow Training:

  1. ServiceNow Administrator
  2. IT Service Desk Analyst
  3. ServiceNow Developer
  4. IT Service Manager
  5. IT Project Manager
  6. IT Business Analyst
  7. ServiceNow Consultant
  8. Process Owner/Analyst

When you complete the servicenow training at IT Canvass, we provide you with the ServiceNow Course completion certificate. This certification will help you to obtain the best job opportunity in the top organizations.

Following are some of the professionals who can attend this ServiceNow Training Online: 

  • IT Professionals
  • Software developers
  • Project Managers
  • Business Analysts
  • Individuals responsible for designing, implementing and improving IT service management processes

ServiceNow training online makes you stand out from the crowd. It boosts your skills, confidence, and job prospects. It can lead to higher pay and more job opportunities in this field.

We provide study material and other supporting documents to students, which clarify every doubt students encounter in practicing in real-time projects. Still, if they are unable to tackle, then they can call our technical support executives, they will schedule a session for you with our expert trainer for six months from the end of the last class.  

We have referral programs in our institute. In which companies who are looking for the ITSM ServiceNow admin profiles, they come and select the students for interviews. Even, we help our students in preparing their resumes and assist them in all perspectives in getting a job from our networks 

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ServiceNow Training Projects

In this project, you will develop an application for travel ticket booking using ServiceNow that helps manage tours and travel operations. This application will help users to book air/road/rail tickets. The app will provide accurate travel service information, respond to multiple travel requests, and generate automated reports.

In this project, you will create an HR Service management system using ServiceNow that works closely with other applications related to HR, talent acquisition, and workforce management. This system will support HR services within an organization.

In this project you will be Building a chatbot for the IT service desk using ServiceNow Virtual Agent. You would Train the chatbot to handle common user inquiries, like password resets or software installations. You would also Integrate the chatbot with ServiceNow workflows for issue resolution.

In this project you will be developing an inventory management system in ServiceNow to track IT assets and equipment. You would create workflows for asset requests, procurement, assignment, and retirement. You would also implement barcode or QR code scanning for efficient asset tracking.

ServiceNow Certification

Servicenow certification demonstrates your proficiency within the technology. However, in servicenow there comes different types of certifications available. Based on your career choice, you can pick the right one for you. All the course modules which are structured are very helpful in passing various official certifications offered by servicenow.


 Servicenow Training

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ServiceNow Learning Advantages

  • It helps in engaging learners with a wide spectrum of training options.
  • Streamlined and effective business processes that standiarzes all the IT assets and business services.
  • It serves as the most powerful platform which can be easily integrated and customized in IT operations.
  • It helps in reducing the downtime and increase production.
  • Business apps can be easily developed, tested and run without any coding.

About Servicenow Trainer

About Servicenow Trainer

When you speak about the ServiceNow platform, we have a world-wide group of experienced personnel operating in renowned organisations on this particular platform. They have a positive mentality to support students in all standpoints to consider making them deeply understand every feature of the ServiceNow platform.We have completely separate lab sp.....ecialists who have always been willing to help you understand the concepts and allows learners to improve their ServiceNow skills to the next level. We offer study materials and other relevant documents to aid them in the managing of their real-time projects. Read more

ServiceNow Course FAQ's

ServiceNow is a cloud-based platform that provides a range of IT service management and business process automation solutions, enabling organizations to streamline workflows and improve service delivery.

We frame our ServiceNow Developer Training classes in a way to provide real-time scenario assignments to the students based on the topic of the day. So that students can practice it in the lab the same day and come up with their doubts in the next class. We are active to assist our students in all perspectives to make them reach their end goals. 

ServiceNow developer needs expertise at least two to three modules to tackle any issues or build any customized application on their own with at most accuracy. We assure you of these levels of expertise in our trainer’s team. Most probably, they are the full-time employees and contributing their efforts to help the students to be masters on the ITSM ServiceNow platform. 

Yeah, we understand our students and their needs. By considering this, we permit our students to pay a fee in two installments. 

ServiceNow platform comes with a solution for the smooth workflow of every business process on the cloud platform. Still, in an emerging state, the company is in gaining stage. And many big brands and SMEs even startups are attracting towards it, to leverage its features by implementing it in their business process. With these, the need for ServiceNow developer will also increase in the future with its adaption. ServiceNow developer with expertise skills is demanding in the international market and even in India. You will be in gain if you adopt it at this stage.  

ServiceNow platform has lots of opportunities everywhere in the world. As we all know, change happens in technologies and surpasses the other. Most probably, these might not be the case with ServiceNow as its additional embedding features to build stronger. And, it’s getting good revenue and hoping for more than now in the future. ServiceNow developer profile will help you gain a unique identity with rare and demanding skills. 

The fresher salary of ServiceNow developer in top brands ranges from 3.5 to 7L in India according to ambition box. In other developed countries, it’s more than that. 

The average salary of ServiceNow developer is $94,000 in India, according to Payscale. It’s more than that in other countries. The scope for experienced ServiceNow developer is, even more, many top brands, SME’s and even startups are looking for ServiceNow developers for their business process. 

ServiceNow suggests the students have at least two to three months of practice on real-time projects before writing the exam for the ServiceNow developer certification exam. You can find the information on the official site of the ServiceNow website. Upon the success of clearing the exam, the students are provided with the ServiceNow developer certification. 

Choosing ServiceNow as a career can be a rewarding choice due to its growing demand and versatile applications in ITSM, ITOM, and GRC. It offers opportunities for lucrative roles with potential for career growth.

ServiceNow doesn't require extensive coding skills. However Basic knowledge on JavaScript can be beneficial for customizing workflows and configurations. But it's not mandatory for all ServiceNow roles.

Yes, we have a policy of discounts, which we follow in two ways- Referral and Group discount. Group discount is offered when you come in a group, and referral discount is offered when our previously enrolled student refers to you.

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ServiceNow Online Course Reviews

Through a friend's recommendation, I enrolled in the Online ServiceNow Training at ITCanvass. It was..... an excellent training program. The trainer was very patient. He ensured all my doubts were addressed. The customer support team at ITCanvass was also very responsive and helpful throughout my learning journey. Read more

- Rohini Patel

ITCanvass offers an outstanding ServiceNow Certification Training for the aspirants. Right from the .....beginning of the course, I received unwavering support from both the trainer and the support team. The interactive sessions and engaging content made learning a breeze. I highly endorse ITCanvass for ServiceNow training. Read more

- Vishal Sharma

I recently completed the ServiceNow Course at ITCanvass, and I must say it was a fantastic experienc.....e. The trainer was exceptionally knowledgeable and made complex concepts easy to grasp with real-world examples. Kudos to the trainer for delivering top-notch ServiceNow training! Read more

- Surya Kumar

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Why ItCanvass?

ITCanvass is the pioneer in delivering ServiceNow platform services. We covered all perspectives of the ServiceNow platform, which include- Training, consulting, IT support, Job support, remote projects, and resources.

We also covered ServiceNow platform services, whether it is in ITSM, ITOM, Non-IT Services, Asset & Configuration, Planning & Policy.

We build our institute intending to build master skills in students on the ServiceNow platform in all domains, also to help businesses in the smooth functioning of their workflows in a cost-effective and fast way.

  • Professional Trainers

    Professional Trainers

    All our trainers hold real-time experience in handling industry level projects of reputed organizations. They share their expertise and pinpoints where students may get stuck along with solutions to tackle them.


  • 24/7 Support

    24/7 support

    All our team members are connected through an online and cloud platform. We are always ready to support our students and clients at any time. We aim at providing excellence in our service delivery to our students, which covers all perspectives to meet end goals.

  • Instructor Lead


    Our trainers pay special attention to every student in the class. And ensure every class is interactive and all doubts of the students must get manifest in the same class. Our excellency in the subject helps our students in building expertise in the subject.

  • Real time Training

    Real-time Training

    Every class is provided with the lab assignments, which help them in clearing their doubts to encounter while handling real-time projects. We even help our students to work on our clients' real-time projects to get skills like industry experts. So that students are ready for industry deployments.

  • Flexibility


    We schedule classes to our students based on their availability. Every student's time is given priority and helps them to utilize their time completely. Whether students come in a group or individual classes are scheduled to them based on their availability.

  • Lifetime Access

    Lifetime access

    Every class is recorded and shared with the students at the end of the class. Students get to refer to the recorded videos anytime from anywhere throughout their lifetime. They can even use this recording for reference in the future whenever they get any doubt in implementing the real-time projects are preparing for any interviews.