ServiceNow Training Online Course | Beginner to Advance level

• ServiceNow Introduction
• ServiceNow UI Overview
• Application Navigator
• Branding (configuration UI16 and basic configuration)
• Basic cloud computing concepts
• Understand ITIL Foundation

• List
• Forms
• Filters
• Configure filters
• Create and apply filters
• Creating the view Configuring the list view and form view
• Plugin’s introduction
• Understand the creation of Gauges
• Understand CSS Properties

• Creating Users, groups
• Role
• Adding users to the groups
• Adding users and groups to the role
• Adding users to the groups
• What is the assignment rule and where can we use it?
• Creating Assignment Rule.

• Tables (row & column) creation
• OOO (out of the box table available in SNOW) (Parent table concept)
• Adding Data to the tables
• Configuring the table
• Creating Modules, Applications, Tables
• Dictionary Overrides
• Related Lists
• Customise Forms

• Overview of import set and transform map
• Import set example and transform map
• Overview of configuration item
• Knowledge management overview and creation
• Catalogs (service creations catalog) and its type (with variables)
• Attaching Knowledge article to the catalog
• Script Transformation
• Automating data load process

• Knowledge management overview and creation
• Catalogs (service creations catalog) and its type (with variables)
• Attaching Knowledge article to the catalog
• Record Producers and order Guides
• Understand the creation of RITM
• Know the creation of Catalog Tasks

• Catalog workflow (Creation of workflow)
• Sla Definition and uses in Catalog or other tables
• Reports
• Report creation in SNOW

• Introduction to Update-Set and Its functionality and its uses and creations
• Importing and Exporting of Update Set XML
• Introduction to Development

• UI policy
• Client-Side Introduction
• Data Policy
• Client Script

              1. Onload

              2. OnSubmit

              3. OnChange

              4. OnCellEdit

• Coding Introduction on Client-Side Scripting
• Client-Side Api used in Coding (GlideForm (g_form) , g_userClass)

• Server-Side API’s

             1. GlideRecord

             2. Query-Conditions

             3. Encoded Query

             4. GlideDateTime ()

• Coding Queries and Examples

• Glide Ajax
• Notifications
• Create Notification
• Create Notification using Events
• Dictionary Override
• Understand Email Logs and how to trigger Email
• Know about SMTP
• Learn about the POP Email Server

• ACL Introduction

             1. Read—Read Access to the field level on the form

             2. Write—Write or Edit Access

             3. Create—Create the ACL

• Schedule Job
• Understand Schedule Job Log
• Understand Scheduled reports

• What is SLA?
• Understand SLA Properties
• Creating Schedule

• REST and Soap API Intro
• Table API
• Example of Table API(using HTTP Methods
• POST, Get, Update etc
• Integration Via 3rd party tool like postman Via postman(get and post )method Demonstration

• Scripted rest API overview
• Use of scripted rest api
• Using Scripted rest API

• Inbound and outbound email
• Email properties
• Mid-server/servers
• Debugging of code overview

At ITCanvass, we provide practice tests at the end of the course along with Servicenow Tutorial, SericeNow Interview Questions etc to crack the interview.

You will get a recorded session of the missed ServiceNow class during the Course. It will help you revise your topics and clear any doubts with the trainer easily. 

You can contact our learning support team to get details regarding your additional queries after the ServiceNow Online Training.

Yes, you can attend a free demo session of the ServiceNow Course before you join us. It will help you gain an overview of Training, the trainer’s profile, and other aspects of the Course.

We provide flexible payment options to our learners of ServiceNow with a monthly installment facility. 

ServiceNow platform offers multiple career oppttunities like ServiceNow Developer, Administrator, Consultant, etc. We know that there are many technologies available that are frequently updated with new changes. But ServiceNow is a platform with embedded features that help learners and users with the best experience. 

• Walmart
• Delta Airlines
• Ernst & Young
• Cargill
• Accenture
• Standard Chartered
• Coca Cola

A skilled ServiceNow Admin in India earns a decent salary of up to Rs. 5LPA on average. In the USA, these admins earn up to USD 114K per year on average. 

It is not much harder to learn ServiceNow if you are familiar with the required basic skills.  

There is no need for coding skills to become a ServiceNow Admin, as it offers a low-code platform.

ServiceNow recommends students should have at least 2 to 3 months of experience on real-time ServiceNow projects before they appear for the ServiceNow Developer Certification exam. You can visit the official website to get the detailed information. Once you clear the exam, you will be awarded with a ServiceNow Developer Certification. 

To complete this Training online, you need to spend 25 to 30 hours duration which may vary with the mode of learning you choose.