49 live ServiceNow courses
ServiceNow Training
Live, instructor-led ServiceNow training taught by consultants working on current releases. Pick the track that matches your role: platform administration and development, an infrastructure or service specialism, or one of the role-based AI certifications. Every course runs in your own developer instance.
All ServiceNow courses
49 courses grouped by track. Each page lists the curriculum, projects, certification mapping and fees.
Core & Development (5)
ServiceNow Admin & Development TrainingServiceNow Developer Training50 hours · Intermediate · CADServiceNow Scripting Training35 hours · Intermediate · CAD alignedServiceNow Integration Training40 hours · Intermediate to advanced · CIS alignedServiceNow Service Portal Training35 hours · Intermediate · CAD aligned
AI System Administrator (3)
ServiceNow Associate AI System Administrator Training30 hours · Beginner · Associate AI System AdministratorServiceNow Professional AI System Administrator Training35 hours · Intermediate · Professional AI System AdministratorServiceNow Expert AI System Administrator Training35 hours · Advanced · Expert AI System Administrator
AI Application Developer (3)
ServiceNow Associate AI Application Developer Training30 hours · Beginner to intermediate · Associate AI Application DeveloperServiceNow Professional AI Application Developer Training40 hours · Intermediate to advanced · Professional AI Application DeveloperServiceNow Expert AI Application Developer Training40 hours · Expert · Expert AI Application Developer
AI Platform Owner (3)
AI Implementer (4)
ServiceNow Associate AI Implementer Training30 hours · Beginner · Associate AI ImplementerServiceNow Practitioner AI Implementer Training32 hours · Intermediate · Practitioner AI ImplementerServiceNow Professional AI Implementer Training38 hours · Intermediate to advanced · Professional AI ImplementerServiceNow Expert AI Implementer Training38 hours · Expert · Expert AI Implementer
AI Technical Project Manager (3)
ServiceNow Associate AI Technical Project Manager Training28 hours · Beginner · Associate AI Technical Project ManagerServiceNow Practitioner AI Technical Project Manager Training30 hours · Intermediate · Practitioner AI Technical Project ManagerServiceNow Professional AI Technical Project Manager Training34 hours · Intermediate to advanced · Professional AI Technical Project Manager
AI Business Process Analyst (3)
ServiceNow Associate AI Business Process Analyst Training28 hours · Beginner · Associate AI Business Process AnalystServiceNow Practitioner AI Business Process Analyst Training30 hours · Intermediate · Practitioner AI Business Process AnalystServiceNow Professional AI Business Process Analyst Training34 hours · Intermediate to advanced · Professional AI Business Process Analyst
AI Support Specialist (3)
ServiceNow Associate AI Support Specialist Training26 hours · Beginner · Associate AI Support SpecialistServiceNow Practitioner AI Support Specialist Training28 hours · Intermediate · Practitioner AI Support SpecialistServiceNow Professional AI Support Specialist Training32 hours · Intermediate to advanced · Professional AI Support Specialist
IT Operations (ITOM) (6)
ServiceNow ITOM Training45 hours · Intermediate to advanced · CIS-ITOMServiceNow Discovery Training30 hours · Intermediate · CIS-DiscoveryServiceNow Service Mapping Training30 hours · Intermediate to advanced · CIS alignedServiceNow Event Management Training30 hours · Intermediate to advanced · CIS-Event ManagementServiceNow Orchestration Training30 hours · Intermediate · CIS alignedServiceNow Cloud Provisioning and Governance Training30 hours · Advanced · CIS aligned
Business & Portfolio (4)
Service Delivery (3)
Security, Risk & GRC (5)
ServiceNow GRC IRM Training40 hours · Intermediate to advanced · CIS-Risk and ComplianceServiceNow Security Operations Training40 hours · Advanced · CIS-SecOpsServiceNow Security Incident Response Training30 hours · Advanced · CIS-SIRServiceNow Vulnerability Response Training30 hours · Advanced · CIS-VRServiceNow Vendor Risk Management Training25 hours · Intermediate · CIS-Risk aligned
Asset Management (2)
Architect & Certification (2)
Fees, batches and policies
The questions people actually ask before enrolling, answered plainly.
What is the total fee and what does it include?
The fee covers every live session, lab access on a practice system, the project work, recordings, resume review and interview preparation. There is no separate charge for materials. Exam fees are paid to ServiceNow, Inc. directly and are not included. Ask for the current fee and any running offer on the enquiry form, since batch pricing changes.
What are the batch timings, and do they work outside India?
Weekday batches run early morning and evening IST, and weekend batches run across both days. Early-morning IST suits US evenings (EST) and late-evening IST suits UK and Gulf mornings. If none of the published slots work, a one-to-one fast-track batch is scheduled around your timezone.
What happens if I miss a session?
Every session is recorded and shared the same day, so you can catch up before the next class. You can also sit the same session again in a parallel or later batch at no extra cost, which is the better option for configuration-heavy topics.
How long do I keep access to the recordings?
Recordings and course material stay available for one year from the batch end date. Lab access to the practice system is time-boxed to the course plus a short extension window, because the systems are shared.
Is there a refund if the course is not right for me?
You can attend the first two sessions and withdraw for a full refund if it is not the right fit. After that, the fee is transferable to another batch or another course rather than refundable. Confirm the current terms in writing before you pay.
Is the certificate issued by ServiceNow?
No, and no training provider can issue it. IT Canvass issues a course completion certificate. The ServiceNow credential is awarded only by ServiceNow, Inc. when you pass their exam, which you book directly with them. This course prepares you for that exam and gives you the project experience the exam assumes.
ServiceNow training FAQs
What is ServiceNow training?
ServiceNow training teaches you to administer, configure and develop on the Now Platform. At IT Canvass it is live and instructor-led, hands-on in your own developer instance from the first session, and mapped to ServiceNow's current certifications such as CSA, CAD and the CIS specialisms.
Which ServiceNow course should I start with?
Most people start with Admin and Development, which covers CSA and CAD and is the foundation every other track builds on. If you already administer the platform, move straight to a specialism such as ITOM, GRC, HRSD or one of the AI role tracks.
Do I need coding experience?
Not for administration. Development work uses JavaScript, and we teach the scripting you need from the ground up, so a non-programmer can follow the developer track with effort.
Do I get a developer instance?
Yes. Every course runs in a personal developer instance so you configure and script rather than watch. You keep the instance to practise after the course.
Are the AI tracks worth taking?
They are where ServiceNow has put its certification roadmap, and employers are starting to ask for them. We are honest that the AI role tracks suit people who already know the platform rather than complete beginners.
What are the fees and modes?
Live online batch (ask for current dates and fee), one-to-one fast track at a fixed INR 49,000 per course, or self-paced recordings at INR 9,000. All modes include instance access, recordings and a certification roadmap.
Do you provide job support?
Yes. Resume rewriting for ServiceNow roles, mock interviews on real implementation scenarios and referrals are included. Career support is provided; placement is not guaranteed.
Not sure which track fits you?
Talk to an advisor. We will map your experience to the right course and batch, and tell you honestly if a cheaper or shorter option suits you better.