ServiceNow Service Portal Training

Objectives:

Service portal core concepts

Activate service portal

Objectives:

• CMS to service portal transition
• Service catalogue forms in the service portal
• Replace a service catalogue form script with a widget

Objectives:

• Service portal and client scripts
• Supported client script types and APIS
• Activate service portal validation scripts

• Domain separation in the service portal

• Antivirus scanning in the service portal

Objectives:

• Service portal configuration page
• Service portal properties

Objectives:

• Configure a catalogue in the service portal
• Associate a portal with a knowledge base
• Configure agent chat in the service portal

Objectives:

• Build and edit a page practicing the service portal designer
• assign a homepage to a portal
• assign a default error page
• add SEO information to service portal pages
• Page navigation by URLRedirect a reference to a page IDActivate the knowledge article view page on upgrade
• Include font icons on a page

• Widget libraryExample widgets
• Search widgets
• Knowledge Management widgets
• Service Catalog widgets

Define a search source

1.  Paginate search source results
2. Create an advanced typeahead template
3. Tutorial: Configure an outside knowledge foundation search source
4. Example: set up a GitHub search source

• Enable search facetsAdd facets to a simple search sourceDisable facets for a search sourcePopulate search suggestions in service portalAdd a text index group to a portalSet the default portal search sourceConfigure search sources available on a page

Objectives:

• Create an announcement 
• Create an announcement display style
• Create an announcement type

• Single sign-on, logins, and URL redirectsConfigure page security by roleConfigure widget securityUser criteria for service portal
•    

1. Activate the user criteria for service portal plugin
2. Determine the user standard for service portal system property
3. Create a user criteria record for service portal
4. Implement user standard to a page, widget, or its instance
5. Apply user criteria to a search source

• Enable e-signature for service portal

•  Service Portal SCSS primer

• Performance analytics content pack for the service portal

The ServiceNow Service Portal is a portal system that works as a service delivery platform that modifies ITSM services to intuitive self-service experiences. It helps businesses provide better and more user-friendly customer services. 

We record every class that we provide online. We will provide you with a recorded session of the ServiceNow classes. 

There are two types of discounts we offer to our learners: Referral and Group. The referral discount is applicable when you join through a reference of any existing or previous student. A group discount is applicable when you join as a group. 

Our technical support team will help you to get details on the additional queries you have after attending the ServiceNow Service Portal Training. However, we provide all the resources, study materials, and supporting documents to learn and grow. 

We assist our candidates to get placed through referral programs. In this program, companies select the right candidates with good skills for the ServiceNow Service Portal. We also help our trainees prepare an updated resume covering all the relevant skills that will help them find good job roles. 

Yes, we provide practical lab sessions for ServiceNow Service Portal learners to practice. We have designed our courses to provide theoretical and practical skills through expert trainers in real-time scenarios. Students can practice the lab sessions and clear their doubts with the trainer. Hence, we help students in attaining their dream career goals. 

Our ServiceNow trainers are well-qualified and certified experts in this domain with over ten years of industry experience. We assure you that our trainers possess all the required expertise to teach you real-time skills. Most of our trainers are currently working in this domain, and they are putting their efforts into building the student's career much better.

We understand our students and their various needs, and considering this, we provide our students to pay their Course fees in two installments. 

ServiceNow is a widely accepted technology across the IT industry that automates various IT operations. Once you become certified in ServiceNow, you will have multiple career offers with good salary packages. Many top companies hire skilled Service Portal experts for different job roles. You can utilize these skills to advance your career and help others too in developing their careers.

The ServiceNow Service Portal Certification is a credential that gives you the proven ability to use this platform in real-time. Further, we provide a valid course completion certificate in the ServiceNow Service Portal. It will enhance your profile value and help you find more jobs. Also, we provide the required learning resources to help you clear the official ServiceNow certification. You can visit ServiceNow's official website for more details.

There are multiple career paths available for ServiceNow Service Portal skilled candidates. ServiceNow is extending to the global markets along with the national markets. Learning these platform skills will boost your career more effectively and add more value to your profile. Also, you will find exciting job offers like Admin, Developer, Analyst, Implementer, Specialist, etc. 

We provide hands-on live projects in ServiceNow Training to our learners to make them experts in this platform. We assist them in working on client projects with real-time scenarios, which helps them gain expertise on this platform. It will also help them in building their IT career much better.

The salary packages of ServiceNow Service Portal Admins in India range between Rs. 5LPA to Rs.13LPA on average. A skilled ServiceNow Developer in India earns between Rs. 5LPA to Rs. 11LPA, and in the USA, they earn up to USD 104K p.a.

ServiceNow recommends that students should gain real-time expertise in this platform through project work for at least 3 to 4 months before attending the Certification exam. Further, students can visit the official ServiceNow website to get additional details on the application process, exam fees, duration, etc.