Servicenow Service Portal Training

ServiceNow service portal administration training objective is to make an aspirant learn the skills to add mobile-friendly self-service experience for users. Our trainers are here to help the aspirants in building their skills to get in-depth knowledge of the service portal.ServiceNow admin has lots of opportunities in the marke.....t. Most importantly, it's a rare skill with most demand in the market. During the training, you will also work with the ServiceNow Service Portal projects. Get the best ServiceNow Service portal Certification Course by joining IT Canvass Read more

Course Duration: 20 Hours

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Servicenow Service Portal Course Highlights

Innovative Structure

ServiceNow customers are experiencing a growth rate in their ROI of 195% who are practising ITSM, ITOM, and Performance analytics.

Innovative Structure

Enhanced customer satisfaction and retention lead to $6.6m in advantages.

Innovative Structure

ServiceNow customers can create apps in 1/3 the time.

Want to climb the ladder of your ServiceNow career? Enhance your skill with ServiceNow Service Portal training.

ServiceNow service portal training Curriculum


Service portal core concepts

Activate service portal


  • CMS to service portal transition
  • Service catalogue forms in the service portal
  • Replace a service catalogue form script with a widget


  • Service portal and client scripts
  • Supported client script types and APIS
  • Activate service portal validation scripts

Domain separation in the service portal

Antivirus scanning in the service portal


  • Service portal configuration page
  • Service portal properties


  • Configure a catalogue in the service portal
  • Associate a portal with a knowledge base
  • Configure agent chat in the service portal


  • Build and edit a page practicing the service portal designer
  • assign a homepage to a portal
  • assign a default error page
  • add SEO information to service portal pages
  • Page navigation by URLRedirect a reference to a page IDActivate the knowledge article view page on upgrade
  • Include font icons on a page
  • Widget libraryExample widgets
  • Search widgets
  • Knowledge Management widgets
  • Service Catalog widgets

Define a search source

  1.  Paginate search source results
  2. Create an advanced typeahead template
  3. Tutorial: Configure an outside knowledge foundation search source
  4. Example: set up a GitHub search source
  • Enable search facetsAdd facets to a simple search sourceDisable facets for a search sourcePopulate search suggestions in service portalAdd a text index group to a portalSet the default portal search sourceConfigure search sources available on a page


  • Create an announcement 
  • Create an announcement display style
  • Create an announcement type
  • Single sign-on, logins, and URL redirectsConfigure page security by roleConfigure widget securityUser criteria for service portal
  1. Activate the user criteria for service portal plugin
  2. Determine the user standard for service portal system property
  3. Create a user criteria record for service portal
  4. Implement user standard to a page, widget, or its instance
  5. Apply user criteria to a search source
  • Enable e-signature for service portal

 Service Portal SCSS primer

Performance analytics content pack for the service portal

Make customize your curriculum?

Modes of Training

We follow four formats for ServiceNow Service Portal Training for the flexibility of our students

Batchwise Online Training
Batchwise Training

A batch of some single-digit count students are assigned to a faculty.



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One-on-One Online Training
One-One Training

One student is assigned to one faculty at some fixed customized time of the student.


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Self-Paced Online Training
Self-Paced Training

Videos of previous classes are shared with the students. It also includes clarification of the doubts at the end of the class.

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Corporate Training
Corporate Training

Our expert faculty team visits corporates and takes sessions.



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Servicenow Service Portal Training Batches

  • 4th Mar

    MON - FRI

    09:30 AM - 10:30 AM IST

  • 8th Mar

    MON - FRI

    12:30 PM - 01:30 PM IST

  • 12th Mar

    MON - FRI

    03:30 PM - 04:30 PM IST

  • 16th Mar

    SAT & SUN
    (Weekend Batch)

    06:30 PM - 09:30 PM IST

  • 20th Mar

    MON - FRI

    07:30 PM - 08:30 PM IST

  • 24th Mar

    SAT & SUN
    (Weekend Batch)

    06:30 PM - 09:30 PM IST

Current Offer 20% Discount

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ServiceNow Service Portal Course Details

The candidates who can opt for this course include- 

  • Low‑code System Administrators
  • Web Designers/Developers who are interested in learning how to create Service Portalsthat provides users with an intuitive, consistent, and appealing experience when accessing their firm's services online.
  • The aspirants who are opting for Service Portal Administration Training must have experience as a-
  • System Administrator Required
  • Scripting in ServiceNow
  • Bootstrap
  • CSS
  • HTML

Service Portal is a portal system that permits administrators to assemble a mobile-friendly self-service experience for users. It communicates with elements of the ServiceNow platform so that users can reach explicit platform features utilizing Service Portal. It is an option in contrast to the Content Management System(CMS)dependent on more present-day technologies. 

Both master developers and newbies can configure Service Portal. 

An individual with less technical skills can make essential setup changes to the UI utilizing Branding Editor and other elements of Service Portal. And an individual with expert skills can alter and broaden portals, pages, and widgets. Master users can utilize the Widget Editor tool to compose scripts to power a portal, and even make rich web applications on the Now Platform.

The features of a service portal help the business to offer excellent customer service. The demand for this profile is increasing with this need, and it is going to be continued in the near future for a long time; it can be a good opportunity for you to get a master's in these skills to add weight to your ServiceNow career.

In this ServiceNow service portal administration, training aspirants will learn about the way to use Service portal applications to set up, customize and add elements to create a service portal in student instance, a safe sandbox. Candidates will learn about:

Investigate all elements of the Service Portal application

Discuss website design methods and best practices 

Learn how to redesign a current portal 

Review the Service Portal system 

Create new Service Portals, Themes, Pages, and Menus 

Know how to make and use Widgets

Re utilize existing Portal elements

Configure different elements of the platform to upgrade a Service Portal

The training with this skill will help the candidate to stand out from similar profiles, and it’s an advanced step candidate can take to take their ServiceNow profile to the next level. After this training, the candidate can opt for the opportunities for the job profiles like-

  • ServiceNow IT Service Management
  • Servicenow admin
  • ServiceNow technical specialist
  • ServiceNow IT Operations Management

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Servicenow Service Portal Project Details

To get hands-on experience on Servicenow service portal Training we give some projects to enhance your skills with real-time work. this will cover the total modules of Servicenow Training. This is very useful to Crack servicenow certification exam and learn how to develop a custom application in servicenow

Get servicenow service portal Training Certification

After the successful completion of course modules with hands-on- experience, the students will be provided with the ServiceNow certifications from our institute. The students who are interested in getting ServiceNow certification from ServiceNow company can write exams and get Servicenow service portal certificate. 


 Servicenow Service Portal Training

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Advantages of servicenow service portal Training

  • You can build your skills in the most demanding skills
  • This is a rare skill, which has high demand in the market, learning this can add value to your profile. That is you will gain competitive differentiation
  • Enhanced user community satisfaction.
  • The real measure of your educational spending.

About Service Portal Servicenow Trainer

About  Service Portal Servicenow Trainer

When you talk about the ServiceNow platform, we have a community of qualified professionals across the world working in reputed organizations on this specific platform. They have a go-getter attitude to assist students in all perspectives to make them understand every feature of the ServiceNow platform profoundly. We have separate lab experts who always ready to help you in understanding the concepts and allows students to enhance their ServiceNow skills to the next level. We provide study materials, and other supporting documents to assist them in handling their real-time projects. We even provide service now certifications at the successful completion of the Servicenow developer training and also help in getting ServiceNow service portal certification. Read more

Servicenow Service Portal Training FAQ's

Every class is recorded and shared with the students before they visit the next class. In this way, students will be ready for their next class. Or even if they have missed the previous class, they can attend the missed class in any other upcoming batch.

Yes, we have a policy of discounts, which we follow in two ways- Referral and Group discount. Group discount is offered when you come in a group, and referral discount is offered when our previously enrolled student refers to you.

We provide study material and other supporting documents to students, which clarify every doubt students encounter in practising in real-time projects. Still, if they are unable to tackle, then they can call our technical support executives, they will schedule a session for you with our expert trainer for six months from the end of the last class.

We have referral programs in our institute. In which companies who are looking for the service portal ServiceNow profiles, they come and select the candidates for interviews. Even, we help our students in preparing their resumes and assist them in all perspectives in getting a job from our networks.

We frame our ServiceNow online training classes in a way to provide real-time scenario assignments to the students based on the topic of the day. So that students can practice it in the lab the same day and come up with their doubts in the next class. We are active in assisting our students in all perspectives to make them reach their end goals.

ServiceNow service portal needs expertise as a ServiceNow admin. We assure you of these levels of expertise in our trainer’s team. Most probably, they are the full-time employees and contributing their efforts to help the students to be masters on the ServiceNow platform.

Yeah, we understand our students and their needs. By considering this, we permit our students to pay a fee in two instalments.

When you are certified with this course, you don’t need to look back for changing your career. It will help you to climb the ladder of your career by crossing challenges encountering at different levels of job profiles in the ServiceNow platform. You can utilize these skills for various levels of the ServiceNow job profiles, and even you can help others to build skills on the ServiceNow platform.

We provide our students with ServiceNow certification after conducting a test at the end of the class, which certifies you with the skills mentioned in objectives and also beyond that which they learned from lab sessions based on real-time scenarios. If you want to have an official certificate from ServiceNow company, you can go on their official website and apply and write the exam. We recommend our students to practice more in the lab before attending an exam.

ServiceNow is expanding at a good rate in both national and international markets. As you already stepped in your career into the ServiceNow platform. This skill can add extra weight to your profile to stand out from the crowd. Also, this skill is the booster to take your career to the ServiceNow career to the next level. Companies are looking for the right profile to meet their expected skills; with these skills, you can gain their attention and grab the exciting opportunities in it.

We help our students to practice on live projects while learning. It helps the students to work on real-time scenarios; even we help our students to work on our client projects and assist them in all possible ways to get master on this ServiceNow platform. 

The average salary of the ServiceNow service portal profile range based on the company and also based on the job profile. Here are some job roles with this skill.

Source from Naukri-

  • LEAD - ServiceNow ITOM salary ranges from 8-20 lakhs per annum.
  • Servicenow developer and administration salary range from 5-12 lakhs per annum.

Source form Glassdoor-

ServiceNow service portal admin  5-13 lakh per annum

s process

ServiceNow suggests the students have at least experience working as ServiceNow admin before writing the exam for the ServiceNow certification exam. You can find the information on the official site of the ServiceNow website. Upon the success of clearing the exam, the students are provided with the ServiceNow certification.

Want to ask more?


I took ServiceNow service portal administration training from ITCanvas, one of the excellent trainin.....g institute. It was a really informative training. The learning material and labs are well designed and easy to understand. The instructor had explained each topic very clearly and straightforwardly. The entire team of ITCanvas is always helpful & I love to take future training from them. Read more

- Sandeep

Perfect place to learn ServiceNow service portal administration Online Training, very helpful to my The course content is informative and very good. I suggest ITCanvas would be the best institute to take SERVICENOW Courses. Read more

- Mark

Excellent course, all of my objectives were fulfilled. My friend suggested to me ITCanvas. The Instr.....uctor's knowledge of the subject was excellent. Finally, I just want to say that the course is really great and I will be recommending it to my other friends. Read more

- Keth

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Why ItCanvass?

ITCanvass is the pioneer in delivering ServiceNow platform services. We covered all perspectives of the ServiceNow platform, which include- Training, consulting, IT support, Job support, remote projects, and resources.

We also covered ServiceNow platform services, whether it is in ITSM, ITOM, Non-IT Services, Asset & Configuration, Planning & Policy.

We build our institute intending to build master skills in students on the ServiceNow platform in all domains, also to help businesses in the smooth functioning of their workflows in a cost-effective and fast way.

  • Professional Trainers

    Professional Trainers

    All our trainers hold real-time experience in handling industry level projects of reputed organizations. They share their expertise and pinpoints where students may get stuck along with solutions to tackle them.


  • 24/7 Support

    24/7 support

    All our team members are connected through an online and cloud platform. We are always ready to support our students and clients at any time. We aim at providing excellence in our service delivery to our students, which covers all perspectives to meet end goals.

  • Instructor Lead


    Our trainers pay special attention to every student in the class. And ensure every class is interactive and all doubts of the students must get manifest in the same class. Our excellency in the subject helps our students in building expertise in the subject.

  • Real time Training

    Real-time Training

    Every class is provided with the lab assignments, which help them in clearing their doubts to encounter while handling real-time projects. We even help our students to work on our clients' real-time projects to get skills like industry experts. So that students are ready for industry deployments.

  • Flexibility


    We schedule classes to our students based on their availability. Every student's time is given priority and helps them to utilize their time completely. Whether students come in a group or individual classes are scheduled to them based on their availability.

  • Lifetime Access

    Lifetime access

    Every class is recorded and shared with the students at the end of the class. Students get to refer to the recorded videos anytime from anywhere throughout their lifetime. They can even use this recording for reference in the future whenever they get any doubt in implementing the real-time projects are preparing for any interviews.