Performance Analytics Servicenow Training

ServiceNow performance analytics administration training objective is to make an aspirant learn the skills to set, track, and dissect progress against business objectives. Our trainers are here to help the aspirants in guiding the right way to explore and learn ServiceNow performance analytics applications.ServiceNow admin has l.....ots of opportunities in the market. Most importantly, it's a rare skill with most demand in the market. You can grab the opportunity and become a leader in this profile with various opportunities it has now and in the future. Our trainers hold that ability to make you achieve your dream job. Read more

Course Duration: 15 Hours

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Servicenow Performance Analytics Course Highlights

Innovative Structure

Seventy percent of firms are looking to enhance their cloud spending in the following year.

Innovative Structure

More than seven out of ten firms had developed workflows after ServiceNow implementation.

Innovative Structure

ServiceNow got listed on LinkedIn as Top companies of 2019.

Want to get skilled in the most demanding profile for businesses in 2020? Register for ServiceNow performance analytics training.

Servicenow Performance Analytics Training Curriculum

  • Using Targets, Thresholds, and Element Filters, you can make data more actionable and improve navigation.
  • Explore to create role based dashboard with the help of widgets and data filters.
  • Create a role-oriented dashboard by creating dashboards and adding widgets. Examine Dashboard Administration, Responsive Canvas, adding Reports to dashboards and using Interactive filters, and In-Form (Contextual) Analytics.
  • Widgets and dashboard
  • filtering of Data
  • Discover Manual indicators and their applications.
  • In the context of manual indicators, talk about manual breakdowns.
  • Discover formula indicators and the fundamentals of formula syntax.
  • Configure Indicator Sources and Automated Indicators.
  • Use the built-in Indicator creation workflow to develop form-based and facilitated Indicator creation
  • Breakdowns, Breakdown Sources, and Breakdown Mappings can all be configured.
  • Breakdowns are managed using the Breakdown matrix and Breakdown Matrix exclusions.

Explore on how to configure the breakdown sources.

  • Define the Data Collection Process Flow 
  • Configure Collection Configuration Properties
  • Fine-Tune and Troubleshoot Collection
  • Create and configure Data Collection jobs
  • Identify Widget types
  • build custom Widget visualizations
  • Learn to implement the text analytics
  • Perform the analytics using the platform metrics.
  • Understanding the spotlights
  • Deploying spotlights to know the high priority work
  • Explore the key differences between standard reporting vs performance analytics.
  • For impactful data summaries, use advanced reporting techniques.
  • Configure Content Packs to jumpstart performance management with outofthebox best practice content. 
  • Conduct in depth process analysis with the Analytics Hub.

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Modes of Training

We follow four formats for ServiceNow Performance analytics training for the flexibility of our students

Batchwise Online Training
Batchwise Training

A batch of some single-digit count students are assigned to a faculty.



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One-on-One Online Training
One-One Training

One student is assigned to one faculty at some fixed customized time of the student.


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Self-Paced Online Training
Self-Paced Training

Videos of previous classes are shared with the students. It also includes clarification of the doubts at the end of the class.

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Corporate Training
Corporate Training

Our expert faculty team visits corporates and takes sessions.



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Servicenow Performance Analytics Training Batches

  • 22nd Jun

    SAT & SUN
    (Weekend Batch)

    09:30 AM - 12:30 PM IST

  • 26th Jun

    MON - FRI

    02:30 PM - 03:30 PM IST

  • 30th Jun

    SAT & SUN
    (Weekend Batch)

    05:30 PM - 08:30 PM IST

  • 4th Jul

    MON - FRI

    10:30 PM - 11:30 PM IST

  • 8th Jul

    MON - FRI

    09:30 PM - 10:30 PM IST

  • 12th Jul

    MON - FRI

    08:30 PM - 09:30 PM IST

Current Offer 20% Discount

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Servicenow Performance Analytics Course Details

This course is specifically designed for the administrators who plan to administer the performance analytics ServiceNow application. Service proprietors who plan to design needs and specifications for indicator and dashboard creation can also opt for this course.

  • Holds basic knowledge of ServiceNow platform
  • Interested in harnessing the power of performance management to enhance service delivery and make better data-driven decisions.

ServiceNow Performance Analytics training opens doors to a promising future. With skills in data analysis and visualization, you can drive informed decision-making, improve operational efficiency, and enhance customer experiences. These skills are in high demand across various industries, offering rewarding career opportunities in IT service management and beyond.

ServiceNow Performance Analytics Training will help the aspirants to get expertise in the setup, configuration, and practice of the ServiceNow Performance Analytics application.

Our expert trainers assistance will help the aspirants in learning this:

  • Get acquainted with the Performance Analytics basic ideas 
  • Perform point by point Indicator examination utilizing the Analytics Hub 
  • Make and design Data Collection jobs 
  • Design Indicator Sources and construct Automated Indicators 
  • Make Breakdowns for multidimensional examination
  • Set up Manual Indicators and oversee manual information population 
  • Create Formula Indicators for included procedure and service derivations
  • Build actionable data and advance navigation with  Element Filters, Targets, and Thresholds.
  • Recognize Widget types and manufacture custom Widget representations 
  • Structure role‑based Dashboards containing Widgets and information Filters.

The training with this skill will help the candidate to stand out from similar profiles, and it’s an advanced step candidate can take to take their ServiceNow profile to the next level. After this training, the candidate can opt for the opportunities for the job profiles like-

  • ServiceNow IT Service Management
  • ServiceNow consultants
  • Servicenow admin
  • ServiceNow technical specialist
  • ServiceNow IT Operations Management

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Servicenow Performance Analytics Project Details

To get hands-on experience on Servicenow Performance Analytics Training we give some projects to enhance your skills with real-time work. this will cover the total modules of Servicenow Training. This is very useful to Crack servicenow certification exam and learn how to develop a custom application in servicenow

Servicenow Performance Analytics Certification

After the successful completion of course modules with hands-on- experience, the students will be provided with the ServiceNow certifications from our institute. The students who are interested in getting ServiceNow certification from ServiceNow can write exams and get Servicenow certificate.


 Servicenow Performance Analytics Training

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ServiceNow Performance Analytics training Advanatges

  • It is a rare skill, which has high demand in the market; learning this can add value to your profile. That is, you will gain competitive differentiation.
  • Enhanced user community satisfaction.
  • The fruitful result of your money spent on your education.
  • It’s an advanced skill that can add weight to your profile and grab the attention of recruiters to your ServiceNow admin profile.

Servicenow Performance Analytics Trainer

Servicenow Performance Analytics Trainer

Our expert trainers have a go-getter attitude to assist students in all perspectives to make them understand every feature of the ServiceNow platform profoundly. We have separate lab experts who are always ready to help you in understanding the concepts and allows students to enhance their ServiceNow skills to the next level. We provide study mater.....ials, and other supporting documents to assist them in handling their real-time projects. We even provide service now certifications at the successful completion of the Servicenow developer training and also help in getting ServiceNow performance analytics certification. Read more

Servicenow Performance Analytics Training FAQ

When you miss your ServiceNow Performance Analytics Training, you need not worry. We provide recorded session videos access so you can rewatch these sessions and have your questions resolved during the next class.

Yes, we have a policy of discounts, which we follow in two ways- Referral and Group discount. Group discount is offered when you come in a group, and referral discount is offered when our previously enrolled student refers to you.

We provide study material and other supporting documents to students, which clarify every doubt students encounter in practising in real-time projects. Still, if they are unable to tackle, then they can call our technical support executives, they will schedule a session for you with our expert trainer for six months from the end of the last class. 

We have referral programs in our institute. In which companies who are looking for the ServiceNow performance analytics profiles, they come and select the candidates for interviews. Even, we help our students in preparing their resumes and assist them in all perspectives in getting a job from our networks.

We frame our ServiceNow performance analytics elearning classes in a way to provide real-time scenario assignments to the students based on the topic of the day. So that students can practice it in the lab the same day and come up with their doubts in the next class. We are active in assisting our students in all perspectives to make them reach their end goals.

ServiceNow performance analytics needs expertise as a ServiceNow admin. We assure you of these levels of expertise in our trainer’s team. Most probably, they are the full-time employees and contributing their efforts to help the students to be masters on the ServiceNow platform.

Yeah, we understand our students and their needs. By considering this, we permit our students to pay a fee in two instalments.

When you are certified with this course, you don’t need to look back for changing your career. It will help you to climb the ladder of your career by crossing challenges encountering at different levels of job profiles in the ServiceNow platform. You can utilize these skills for various levels of the ServiceNow job profiles, and even you can help others to build skills on the ServiceNow platform.

We provide our students with ServiceNow certification after conducting a test at the end of the class, which certifies you with the skills mentioned in objectives and also beyond that which they learned from lab sessions based on real-time scenarios. If you want to have an official certificate from ServiceNow company, you can go on their official website and apply and write the exam. We recommend our students to practice more in the lab before attending an exam.

ServiceNow is expanding at a good rate in both national and international markets. As you already stepped in your career into the ServiceNow platform. This skill can add extra weight to your profile to stand out from the crowd. Also, this skill is the booster to take your career to the ServiceNow career to the next level. Companies are looking for the right profile to meet their expected skills; with these skills, you can gain their attention and grab the exciting opportunities in it.

We help our students to practice on live projects while learning. It helps the students to work on real-time scenarios; even we help our students to work on our client projects and assist them in all possible ways to get master on this ServiceNow platform. 

The average salary of the ServiceNow performance analytics profile range based on the company and also based on the job profile. Here are some job roles with this skill.

Source from Naukri-

  • LEAD - ServiceNow ITOM salary ranges from 8-20 lakhs per annum.
  • Servicenow developer and administration salary range from 5-12 lakhs per annum.

Source form Glassdoor-

  • ServiceNow service portal admin 5-13 lakh per annum

ServiceNow suggests the students have at least experience working as ServiceNow admin before writing the exam for the ServiceNow certification exam. You can find the information on the official site of the ServiceNow website. Upon the success of clearing the exam, the students are provided with the ServiceNow certification.

Learning ServiceNow Performance Analytics is essential for several reasons. Firstly, it facilitates business transformation by providing businesses with the ability to track, analyze, and measure progress against their goals. With Performance Analytics, businesses can gather and access the most relevant data efficiently, allowing them to focus their efforts on the most critical aspects of their operations.

By employing ServiceNow Performance Analytics, businesses can gain valuable insights into critical process trends and behaviors, enabling them to align their processes with enterprise targets effectively. This alignment is crucial for optimizing performance and driving continuous improvement.

The main objectives of this ServiceNow Performance Analytics training are to equip you with the skills and knowledge needed to effectively analyze and make informed decisions regarding IT investments, service objectives, and operational goals. By participating in this training, you will gain a comprehensive understanding of the concepts and techniques required to assess the performance of various IT services. Through a combination of instructor-led training, hands-on experiential learning, and interactive sessions, our aim is to help you become proficient in utilizing the ServiceNow Performance Analytics platform and effectively apply it in real-world scenarios.

After completing the course, there are numerous career transition opportunities available to professionals. Many individuals have successfully transformed their careers, experiencing significant improvements in both salary and position. In fact, a staggering 76% of learners reported a fivefold increase in their earnings. Additionally, 68% of learners have been promoted to higher positions, indicating that the course equips individuals with the necessary skills and knowledge to advance in their careers. Furthermore, an impressive 83% of learners have obtained certification, which further strengthens their credentials and increases their prospects for career growth. Thus, the course provides a solid foundation for professionals looking to transition into more lucrative and prestigious roles.

Yes, there is a certification exam available for ServiceNow Performance Analytics. Upon completion of the ServiceNow Performance Analytics course, you will have covered all the necessary topics to successfully clear the certification. The instructor will provide you with a ServiceNow Performance Analytics certification guide, as well as sample questions and practice exercises to help you prepare for the exam.

Corporates can greatly benefit from the ServiceNow Performance Analytics training in several ways. Firstly, this training will empower their teams by equipping them with new skills that enhance their overall performance and productivity. The course curriculum can be customized to meet the specific needs of each team, ensuring that the training is tailored to address their unique challenges and goals.

The purpose of the Real-Time ServiceNow Performance Analytics Projects is to provide comprehensive training that encompasses essential foundational knowledge on core concepts. This training approach combines theoretical understanding with practical application, allowing learners to gain exposure to current industry use-cases and scenarios. By equipping individuals with these skills, the projects aim to enhance their abilities to effectively undertake real-time projects, using best practices as a guide.

In the course, several modules are covered to enhance performance analytics and improve navigation. The first module, Performance Analytics Targets, focuses on utilizing thresholds, targets, and element filters to make data more actionable. It also teaches the creation of role-based dashboards, using data filters and widgets to customize the dashboards based on specific roles.

The second module is dedicated to creating dashboards that are tailored to different roles. It delves into dashboard administration, allowing users to insert reports into dashboards for comprehensive data analysis. The module also introduces the concept of a responsive canvas, ensuring that the dashboards are easily accessible and adaptable across various devices. Additionally, it explores interactive filters and in-form analytics to further enhance the overall user experience.

In the third module, participants learn about different kinds of indicators. It covers the identification and usage of manual indicators and applications, as well as manual breakdowns. Formula indicators and the basics of formula syntax are also explained in detail, providing learners with a solid foundation in utilizing formulas for data analysis. Furthermore, the module includes an additional eight lessons that delve deeper into the subject matter.

Overall, the course covers modules such as Performance Analytics Targets, Dashboards, and Different Kinds of Indicators. These modules provide learners with practical skills and knowledge to effectively analyze data, create role-based dashboards, and utilize various indicators for enhanced performance analytics.

The purpose of the ServiceNow Performance Analytics training offered by MindMajix is to empower individuals with the knowledge and skills necessary to analyze and report on the quality and performance of IT services within the ServiceNow enterprise cloud. Through this comprehensive training, participants will gain expertise in various areas such as element filters, creating role-based dashboards, widgets, responsive canvas, and adding reports to the dashboards. By working on real-time projects and engaging in hands-on assignments, trainees will develop a deep understanding of manual breakdowns, formula syntax basics, breakdown sources, exclusion management for breakdown matrices, data collection job configuration, text analytics implementation, Spotlights implementation, standard reporting, performance analytics, and custom widget visualizations. Upon completing this training, individuals will be equipped with the necessary skills to pursue a career as a certified ServiceNow Performance Analytics Developer and accelerate their professional growth in this field.

The course includes:

- 25 hours of interactive learning sessions where participants will gain a comprehensive understanding of the subject matter.- 20 hours of hands-on lab exercises to ensure practical application of the concepts taught in the sessions.- Real-time use cases, providing a practical context for understanding and applying the course material.- 24/7 lifetime support, ensuring that learners have access to assistance and guidance whenever needed throughout their learning journey.- A certification-based curriculum designed to equip participants with valuable industry-recognized credentials upon successful completion of the course.- Flexible schedules to accommodate learners' various commitments and availability.- One-on-one doubt clearing sessions, allowing personalized attention to address any specific questions or concerns.- Career path guidance, providing insight into potential career options and helping participants plan their professional growth in the field.- Job support to assist learners in securing employment opportunities related to the course subject matter.

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The ServiceNow performance analytics Training from ITCanvas is one of the best training I had to dat.....e. I am glad to land in the right place, wherein I was able to learn a lot about the ServiceNow performance analytics subject. The instructor had excellent subject expertise, covered many Live Demos in training, and explained each topic in an organized manner. He listened to every question patiently and answered it practically. I would love to thank the ITCanvas team for providing me an altogether excellent training experience. Read more

- Riya Gupta

ITCanvas, One-stop for all the courses you need to learn with ease and by the experts. Instructors h.....elp you understand every topic in detail. Am really impressed with the timings and sessions. Thank You, ITCanvas. Read more

- Aryan

Exceeded my expectations – learned a lot! The instructor was excellent, who made the learning enjo.....yable and gave real examples to back up the superb theory. I have acquired excellent skills here that will surely help in my career. Read more

- Sree

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Why ItCanvass?

ITCanvass is the pioneer in delivering ServiceNow platform services. We covered all perspectives of the ServiceNow platform, which include- Training, consulting, IT support, Job support, remote projects, and resources.

We also covered ServiceNow platform services, whether it is in ITSM, ITOM, Non-IT Services, Asset & Configuration, Planning & Policy.

We build our institute intending to build master skills in students on the ServiceNow platform in all domains, also to help businesses in the smooth functioning of their workflows in a cost-effective and fast way.

  • Professional Trainers

    Professional Trainers

    All our trainers hold real-time experience in handling industry level projects of reputed organizations. They share their expertise and pinpoints where students may get stuck along with solutions to tackle them.


  • 24/7 Support

    24/7 support

    All our team members are connected through an online and cloud platform. We are always ready to support our students and clients at any time. We aim at providing excellence in our service delivery to our students, which covers all perspectives to meet end goals.

  • Instructor Lead


    Our trainers pay special attention to every student in the class. And ensure every class is interactive and all doubts of the students must get manifest in the same class. Our excellency in the subject helps our students in building expertise in the subject.

  • Real time Training

    Real-time Training

    Every class is provided with the lab assignments, which help them in clearing their doubts to encounter while handling real-time projects. We even help our students to work on our clients' real-time projects to get skills like industry experts. So that students are ready for industry deployments.

  • Flexibility


    We schedule classes to our students based on their availability. Every student's time is given priority and helps them to utilize their time completely. Whether students come in a group or individual classes are scheduled to them based on their availability.

  • Lifetime Access

    Lifetime access

    Every class is recorded and shared with the students at the end of the class. Students get to refer to the recorded videos anytime from anywhere throughout their lifetime. They can even use this recording for reference in the future whenever they get any doubt in implementing the real-time projects are preparing for any interviews.