ServiceNow ITOM Training

Demand for a skilled ServiceNow ITOM professional is steadily increasing as organizations recognize the value of optimizing IT operations. ServiceNow ITOM is very essential in enhancing IT service efficiency. With our customized ServiceNow ITOM online training, you can stay ahead in your career. Acquire the expertise needed for .....a ServiceNow ITOM professional, work on real-world projects, and gain practical experience on all the concepts of IT Operations Management. ServiceNow ITOM Training offered by ITCanvass can transform you into a sought after professional, opening doors to lucrative job opportunities. Don't miss out on advancing your career. Enroll now in ServiceNow ITOM course! Read more

Course Duration: 30 Hours

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ITOM Course Highlights

Innovative Structure

As per Forrester Research- ServiceNow permitted IT productivity to enhance by more than or equal to twenty percent with structured machine learning to automate routine tasks.

Innovative Structure

ServiceNow users could repurpose 15% of IT administration staff to higher-esteem work. 

Innovative Structure

ServiceNow users have ten percent quicker issue goals. 

Grab the high-level of opportunities you have by learning ITOM. Enroll now for ServiceNow ITOM training online

ServiceNow ITOM Training Curriculum

  • Overview of IT Operations Management (ITOM)
  • ITOM within the ServiceNow ecosystem
  • Key objectives and benefits of ITOM
  • Role of ITOM in IT service delivery
  • Introduction to the ServiceNow platform
  • Navigation and user interface
  • User roles and permissions
  • Accessing and configuring the ServiceNow instance
  • MID Server Architecture
  • Installation, Configuration, and Set up
  • MID Server Connection Parameters
  • Understanding discovery methods
  • Configuring and running discovery schedules
  • Identifying and managing discovered CIs (Configuration Items)
  • Service Mapping techniques and best practices
  • Event management overview
  • Setting up event sources
  • Event correlation and rules
  • Incident generation and management
  • Introduction to Dependency Views
  • Creating and Handling Dependency Views
  • Loading and Saving Dependency Views
  • Incorporating the Service Catalogs with cloud
  • Introduction to orchestration
  • Building and designing workflows
  • Integration with external systems
  • Automating IT processes
  • Managing cloud resources in ServiceNow
  • Integration with cloud providers (e.g., AWS, Azure)
  • Provisioning and scaling cloud resources
  • Cost management and optimization
  • CMDB fundamentals
  • CI classes and relationships
  • Populating and maintaining the CMDB
  • CMDB health and reconciliation
  • Introduction to performance analytics
  • Defining key performance indicators (KPIs)
  • Creating dashboards and reports
  • Using data and analytics to improve IT performance
  • Integrating ITOM with Incident Management
  • Change Management and Request Management
  • Service Catalog integration
  • Cross Module automation and workflows

At ITCanvass, we provide practice tests at the end of the course along with Servicenow Tutorial, SericeNow Interview Questions etc to crack the interview. 

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Modes of Training

We follow four formats for ServiceNow training for the flexibility of our students

Batchwise Online Training
Batchwise Training

A batch of some single-digit count students are assigned to a faculty.



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One-on-One Online Training
One-One Training

One student is assigned to one faculty at some fixed customized time of the student.


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Self-Paced Online Training
Self-Paced Training

Videos of previous classes are shared with the students. It also includes clarification of the doubts at the end of the class.

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Corporate Training
Corporate Training

Our expert faculty team visits corporates and takes sessions.



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ITOM Training Batches

  • 15th Dec

    MON - FRI

    09:30 AM - 10:30 AM IST

  • 19th Dec

    MON - FRI

    12:30 PM - 01:30 PM IST

  • 23rd Dec

    SAT & SUN
    (Weekend Batch)

    03:30 PM - 06:30 PM IST

  • 27th Dec

    MON - FRI

    08:30 PM - 09:30 PM IST

  • 31st Dec

    SAT & SUN
    (Weekend Batch)

    07:30 PM - 10:30 PM IST

  • 4th Jan

    MON - FRI

    08:30 PM - 09:30 PM IST

Current Offer 20% Discount

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ServiceNow ITOM Course Details

  • Aspirants who are looking to start their career with a demanding profile of ServiceNow developer.
  • Professionals who want to learn the ITSM ServiceNow platform to manage better IT services such as as-developers, technical consultants, system administrators, solution consultants, and architects.
  • Individuals who are excited to learn something exciting in the software field.
  • Knowledge of ServiceNow Fundamentals
  • Knowledge of the self‑paced SIM Methodology 
  • Experience working in software development and/or administration

When we talk about the profile of ServiceNow ITOM profession, you have a very good opportunity to get a master’s in rare skills and stand out from the crowd.

Not only in India, but the scope of ServiceNow ITOM profession is also very high in the international market. You can find many ServiceNow skilled professionals, but the person with a good understanding of ServiceNow discovery, cmdb, service mapping, and event management.  will have high scope to get paid based on industry prices. 

Top brands use the ServiceNow platform, and even startups and SMEs are starting to make use of it. It’s in the emerging stage and has a good turnover rate for the company. 

As we all know, change is imperative; maybe in the future, some other company will come up with similar or amp-up features. But most probably it will not be going to happen in the next few years. 

ServiceNow ITOM profile is fascinating to learn and implement the same. Conversely, it’s challenging too, which can hone your skills and make you master on this ServiceNow platform.

ServiceNow ITOM empowers the foundation and procedures to be overseen in a profoundly automated way. It contains different fragments that guarantee its applications and enterprise foundations are enhanced for superior and aides in making a lean and agile association through service-level visibility and automation. 

This ITOM implementation course is a complete guide dependent on the Geneva launch. It will assist you in finding how IT exercises can be associated with your business requirements, instead of merely concentrating on the inward IT process. It adopts a service-centric strategy for tasks management and merges all your asset information into a solitary-framework IT record. You will find out about disclosure, coordination, and MID server and cloud management, assisting you to exploit ServiceNow ITOM to improve the nature of service and increment service accessibility. 

Before the finish of the course, you will have the option to accomplish improved service accessibility, the prompt visibility of essential business administrations, and substantially more, all from the accommodation of your single screen.

Here is the list of what you will learn from the course in short:

  • Hands-on manual for setting up each ServiceNow ITOM feature
  • Install and design any necessary application or plugin
  • Coordinate with other supplier benefits as esteemed relevant 
  • Investigate coordination capacities and how to examine data 
  • Find out about the ServiceNow graphical interface 
  • Incorporate with different applications inside ServiceNow 
  • Comprehends basics and propelled ideas 
  • Best practices and enhanced features

The significant roles for these profiles are entirely related to programming on the ServiceNow platform.

  • ITOM consultant
  • ITOM process Specialist
  • ServiceNow specialist
  • IT asset manager
  • ITOM business systems analyst

ServiceNow ITOM Training is a learning program offered by ITCanvass. We have designed this course for individuals who want to pursue their careers in ServiceNow ITOM. At ITCanvass, we provide our learners with the best training from industry experts.

Getting ServiceNow ITOM certification distinguishes you from others. It enhances your skills, self-confidence, and career. This will give you salary hikes and access to job opportunities in the ITOM domain.

IT Canvass provides training on multiple modules of ServiceNow Training etc.

Need more details?

ITOM Project Details

To get hands-on experience on Servicenow ITOM Training we give some projects to enhance your skills with real-time work. this will cover the total modules of Servicenow ITOM Training. This is very useful to Crack servicenow certification exam and learn how to develop a custom application in servicenow


In this project you will be developing an application for monitoring the health of critical services and infrastructure components. You will also be Configuring alerts and notifications to inform IT teams of potential issues.

In this project you will be developing an application related to a real-time security incident response system using ServiceNow ITOM. You will also be Implementing automated responses to security incidents, like isolating compromised devices or blocking malicious traffic and also be Integrating with threat intelligence feeds for real-time threat detection.

 In this project you will be creating a real-time dashboard that displays live events and alerts from various sources using ServiceNow Event Management. You will also be implementing event correlation rules to reduce noise and prioritize critical alerts and also setting up automated notifications for high-priority incidents.

ServiceNow ITOM Certification

After the successful completion of course modules with hands-on- experience, the students will be provided with the ServiceNow certifications from our institute. The students who are interested in getting ServiceNow service mapping certification from ServiceNow company can write exams and get Servicenow service mapping certificate. 


 Servicenow Itom Training

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Advantages Of ITOM Training

  • You can build your skills in the most demanding skills.
  • It is one of the emerging software platforms in the programming field to handle ITOM operations.
  • This is a rare skill, which has high demand in the market; learning this can add value to your profile. That is, you will gain competitive differentiation.
  • Enhanced user community satisfaction.
  • The fruitful result of your money spent on your education.

About Trainer

About Trainer

When you talk about the ServiceNow platform, we have a community of qualified professionals across the world working in reputed organizations on this specific platform. They have a go-getter attitude to assist students in all perspectives to make them understand every feature of the ServiceNow platform profoundly. We have separate lab experts who always ready to help you in understanding the concepts and helps students to enhance their ServiceNow skills to the next level. We provide study materials, and other supporting documents to assist them in handling their real-time projects. We even provide service now certifications at the successful completion of the Servicenow developer training and also help in getting ServiceNow service mapping certification.  Read more


Don't worry if you can't attend every ServiceNow ITOM Training session. We provide recorded videos, ensuring you can rewatch the missed topics and receive clarifications during the next sessions.

Yes, we have a policy of discounts, which we follow in two ways- Referral and Group discount. Group discount is offered when you come in a group, and referral discount is offered when our previously enrolled student refers to you.

We provide study material and other supporting documents to students, which clarify every doubt students encounter in practicing in real-time projects. Still, if they are unable to tackle, then they can call our technical support executives, they will schedule a session for you with our expert trainer for six months from the end of the last class. 

We have referral programs in our institute. In which companies who are looking for the ServiceNow ITOM developer profiles, they come and select the students for interviews. Even, we help our students in preparing their resumes and assist them in all perspectives in getting a job from our networks.

We frame our ServiceNow ITOM training courses in a way to provide real-time scenario assignments to the students based on the topic of the day. So that aspirants can practice it in the lab the same day and come up with their doubts in the next class. We are active in assisting our students in all perspectives to make them reach their end goals.

ServiceNow ITOM needs expertise in managing IT services successfully. We assure you of these levels of expertise in our trainer’s team. Most probably, they are the full-time employees and contributing their efforts to help the aspirants to be masters on the ServiceNow platform.

Yeah, we understand our students and their needs. By considering this, we permit our students to pay a fee in two installments.

ServiceNow platform comes with a solution for the smooth workflow of every business process on the cloud platform. Still, in an emerging state, the company is in gaining stage. And many big brands and SMEs, even startups are attracting towards it, to leverage its features by implementing it in their business process. With these, the need for ServiceNow ITOM will also increase in the future with its adoption. ServiceNow ITOM with expertise skills are demanding in the international market and even in India. You will be in gain if you adopt it at this stage. 

We provide our students with ServiceNow ITOM certification after conducting a test at the end of the class, which certifies you with the skills mentioned in objectives and also beyond that which they learned from lab sessions based on real-time scenarios. If you want to have an official certificate from ServiceNow company, you can go on their official website and apply and write the exam. We recommend our students to practice more in the lab before attending an exam.

ServiceNow platform has lots of opportunities everywhere in the world. As we all know, change happens in technologies and surpasses the other. Most probably, these might not be the case with ServiceNow as its additional embedding features to build stronger. And, it’s getting good revenue and hoping for more than now in the future. ServiceNow ITOM profile will help you gain a unique identity with rare and demanding skills.

We help our students to practice on live projects while learning a particular module of the ServiceNow ITOM training courses. It helps the students to work on real-time scenarios; even we help our students to work on our client projects and assist them in all possible ways to get a master on this ServiceNow platform. 

The average salary of ServiceNow ITOM ranges from $49000 to $97000 per annum based on the size of the company and area the company is located according to glassdoor. The scope for experienced ServiceNow ITOM developers is, even more, many top brands, SME’s and even startups are looking for ServiceNow ITOM developers for their business process.

ServiceNow suggests the students have at least practice on real-time projects before writing the exam for the ServiceNow ITOM certification exam. You can find the information on the official site of the ServiceNow website. Upon the success of clearing the exam, the students are provided with the ServiceNow ITOM certification.

ServiceNow ITOM is a suite of cloud-based tools and solutions intended for automating and optimizing IT operations, including discovery, monitoring, orchestration, and service mapping, to enhance the efficiency and reliability of IT services.

ServiceNow ITOM has growing demand in the IT industry, offering opportunities to work on critical infrastructure management and automation projects, resulting in potential career growth and rewarding roles. So, choosing ServiceNow ITOM as a career can be a wise choice.

ServiceNow ITOM mainly relies on configuration, workflows, and orchestration. So, It do not require extensive coding knowledge. While basic scripting skills can be beneficial for advanced customization, coding is not necessary for most ITOM tasks, making it accessible to professionals without extensive programming backgrounds.

Want to ask more?


Superb training for ServiceNow ITOM. I have attended ServiceNow ITOM training from ITCanvass on my f.....riend's advice. The training went very well. I got complete knowledge of the course concepts. I am very thankful to my trainer for making this course very easy. Read more

- Satish

ITCanvass is one of the best ServiceNow ITOM training platforms. If you are an individual willing to..... learn ServiceNow ITOM, then ITCanvass is the best option. The trainer for this ServiceNow ITOM course is very good. He made the sessions very interactive and interesting. I am very satisfied with this program. Read more

- Naresh

Nice Trainer for ServiceNow ITOM. I have attended ServiceNow ITOM training from ITCanvass. They have..... provided us with the best training on ServiceNow ITOM. They even provided assignments for practice. I recommend ITCanvass for learning ServiceNow ITOM. Read more

- Satyanarayana

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Why ItCanvass?

ITCanvass is the pioneer in delivering ServiceNow platform services. We covered all perspectives of the ServiceNow platform, which include- Training, consulting, IT support, Job support, remote projects, and resources.

We also covered ServiceNow platform services, whether it is in ITSM, ITOM, Non-IT Services, Asset & Configuration, Planning & Policy.

We build our institute intending to build master skills in students on the ServiceNow platform in all domains, also to help businesses in the smooth functioning of their workflows in a cost-effective and fast way.

  • Professional Trainers

    Professional Trainers

    All our trainers hold real-time experience in handling industry level projects of reputed organizations. They share their expertise and pinpoints where students may get stuck along with solutions to tackle them.


  • 24/7 Support

    24/7 support

    All our team members are connected through an online and cloud platform. We are always ready to support our students and clients at any time. We aim at providing excellence in our service delivery to our students, which covers all perspectives to meet end goals.

  • Instructor Lead


    Our trainers pay special attention to every student in the class. And ensure every class is interactive and all doubts of the students must get manifest in the same class. Our excellency in the subject helps our students in building expertise in the subject.

  • Real time Training

    Real-time Training

    Every class is provided with the lab assignments, which help them in clearing their doubts to encounter while handling real-time projects. We even help our students to work on our clients' real-time projects to get skills like industry experts. So that students are ready for industry deployments.

  • Flexibility


    We schedule classes to our students based on their availability. Every student's time is given priority and helps them to utilize their time completely. Whether students come in a group or individual classes are scheduled to them based on their availability.

  • Lifetime Access

    Lifetime access

    Every class is recorded and shared with the students at the end of the class. Students get to refer to the recorded videos anytime from anywhere throughout their lifetime. They can even use this recording for reference in the future whenever they get any doubt in implementing the real-time projects are preparing for any interviews.