ServiceNow ITOM Training

• Overview of IT Operations Management (ITOM)
• ITOM within the ServiceNow ecosystem
• Key objectives and benefits of ITOM
• Role of ITOM in IT service delivery

• Introduction to the ServiceNow platform
• Navigation and user interface
• User roles and permissions
• Accessing and configuring the ServiceNow instance

• MID Server Architecture
• Installation, Configuration, and Set up
• MID Server Connection Parameters

• Understanding discovery methods
• Configuring and running discovery schedules
• Identifying and managing discovered CIs (Configuration Items)
• Service Mapping techniques and best practices

• Event management overview
• Setting up event sources
• Event correlation and rules
• Incident generation and management

• Introduction to Dependency Views
• Creating and Handling Dependency Views
• Loading and Saving Dependency Views
• Incorporating the Service Catalogs with cloud

• Introduction to orchestration
• Building and designing workflows
• Integration with external systems
• Automating IT processes

• Managing cloud resources in ServiceNow
• Integration with cloud providers (e.g., AWS, Azure)
• Provisioning and scaling cloud resources
• Cost management and optimization

• CMDB fundamentals
• CI classes and relationships
• Populating and maintaining the CMDB
• CMDB health and reconciliation

• Introduction to performance analytics
• Defining key performance indicators (KPIs)
• Creating dashboards and reports
• Using data and analytics to improve IT performance

• Integrating ITOM with Incident Management
• Change Management and Request Management
• Service Catalog integration
• Cross Module automation and workflows

At ITCanvass, we provide practice tests at the end of the course along with Servicenow Tutorial, SericeNow Interview Questions etc to crack the interview. 

Don't worry if you can't attend every ServiceNow ITOM Training session. We provide recorded videos, ensuring you can rewatch the missed topics and receive clarifications during the next sessions.

Yes, we have a policy of discounts, which we follow in two ways- Referral and Group discount. Group discount is offered when you come in a group, and referral discount is offered when our previously enrolled student refers to you.

We provide study material and other supporting documents to students, which clarify every doubt students encounter in practicing in real-time projects. Still, if they are unable to tackle, then they can call our technical support executives, they will schedule a session for you with our expert trainer for six months from the end of the last class. 

We have referral programs in our institute. In which companies who are looking for the ServiceNow ITOM developer profiles, they come and select the students for interviews. Even, we help our students in preparing their resumes and assist them in all perspectives in getting a job from our networks.

We frame our ServiceNow ITOM training courses in a way to provide real-time scenario assignments to the students based on the topic of the day. So that aspirants can practice it in the lab the same day and come up with their doubts in the next class. We are active in assisting our students in all perspectives to make them reach their end goals.

ServiceNow ITOM needs expertise in managing IT services successfully. We assure you of these levels of expertise in our trainer’s team. Most probably, they are the full-time employees and contributing their efforts to help the aspirants to be masters on the ServiceNow platform.

Yeah, we understand our students and their needs. By considering this, we permit our students to pay a fee in two installments.

ServiceNow platform comes with a solution for the smooth workflow of every business process on the cloud platform. Still, in an emerging state, the company is in gaining stage. And many big brands and SMEs, even startups are attracting towards it, to leverage its features by implementing it in their business process. With these, the need for ServiceNow ITOM will also increase in the future with its adoption. ServiceNow ITOM with expertise skills are demanding in the international market and even in India. You will be in gain if you adopt it at this stage. 

We provide our students with ServiceNow ITOM certification after conducting a test at the end of the class, which certifies you with the skills mentioned in objectives and also beyond that which they learned from lab sessions based on real-time scenarios. If you want to have an official certificate from ServiceNow company, you can go on their official website and apply and write the exam. We recommend our students to practice more in the lab before attending an exam.

ServiceNow platform has lots of opportunities everywhere in the world. As we all know, change happens in technologies and surpasses the other. Most probably, these might not be the case with ServiceNow as its additional embedding features to build stronger. And, it’s getting good revenue and hoping for more than now in the future. ServiceNow ITOM profile will help you gain a unique identity with rare and demanding skills.

We help our students to practice on live projects while learning a particular module of the ServiceNow ITOM training courses. It helps the students to work on real-time scenarios; even we help our students to work on our client projects and assist them in all possible ways to get a master on this ServiceNow platform. 

The average salary of ServiceNow ITOM ranges from $49000 to $97000 per annum based on the size of the company and area the company is located according to glassdoor. The scope for experienced ServiceNow ITOM developers is, even more, many top brands, SME’s and even startups are looking for ServiceNow ITOM developers for their business process.

ServiceNow suggests the students have at least practice on real-time projects before writing the exam for the ServiceNow ITOM certification exam. You can find the information on the official site of the ServiceNow website. Upon the success of clearing the exam, the students are provided with the ServiceNow ITOM certification.

ServiceNow ITOM is a suite of cloud-based tools and solutions intended for automating and optimizing IT operations, including discovery, monitoring, orchestration, and service mapping, to enhance the efficiency and reliability of IT services.

ServiceNow ITOM has growing demand in the IT industry, offering opportunities to work on critical infrastructure management and automation projects, resulting in potential career growth and rewarding roles. So, choosing ServiceNow ITOM as a career can be a wise choice.

ServiceNow ITOM mainly relies on configuration, workflows, and orchestration. So, It do not require extensive coding knowledge. While basic scripting skills can be beneficial for advanced customization, coding is not necessary for most ITOM tasks, making it accessible to professionals without extensive programming backgrounds.