ServiceNow ITOM Training

• Overview of IT Operations Management (ITOM)
• ITOM within the ServiceNow ecosystem
• Key objectives and benefits of ITOM
• Role of ITOM in IT service delivery

• Introduction to the ServiceNow platform
• Navigation and user interface
• User roles and permissions
• Accessing and configuring the ServiceNow instance

• MID Server Architecture
• Installation, Configuration, and Set up
• MID Server Connection Parameters

• Understanding discovery methods
• Configuring and running discovery schedules
• Identifying and managing discovered CIs (Configuration Items)
• Service Mapping techniques and best practices

• Event management overview
• Setting up event sources
• Event correlation and rules
• Incident generation and management

• Introduction to Dependency Views
• Creating and Handling Dependency Views
• Loading and Saving Dependency Views
• Incorporating the Service Catalogs with cloud

• Introduction to orchestration (click here to see the orchestration features)
• Building and designing workflows
• Integration with external systems
• Automating IT processes

• Managing cloud resources in ServiceNow
• Integration with cloud providers (e.g., AWS, Azure)
• Provisioning and scaling cloud resources
• Cost management and optimization

• CMDB fundamentals
• CI classes and relationships
• Populating and maintaining the CMDB
• CMDB health and reconciliation

• Introduction to performance analytics
• Defining key performance indicators (KPIs)
• Creating dashboards and reports
• Using data and analytics to improve IT performance

• Integrating ITOM with Incident Management
• Change Management and Request Management
• Service Catalog integration
• Cross Module automation and workflows

At ITCanvass, we provide practice tests at the end of the course along with Servicenow Tutorial, SericeNow Interview Questions etc to crack the interview. 

ServiceNow ITOM or IT Operations Management is a domain that helps to manage the IT requirements of the company. It includes applications, services, performance, capacity, etc., of IT infrastructure. Moreover, learning ITOM skills provides many job offers across the industry. 

You will get a video recording of the missed ITOM class from ITCanvass for your revision. After revising your topics, you can clarify your doubts, if any, there with the trainer.

You can talk to our customer support team to get details on the ServiceNow ITOM even after attending this Course. 

ITCanvass offers a free demo session to the learners and aspirants of the ServiceNow ITOM Course before they enroll. This class will acquaint them with our training methods, trainer’s overview and expertise, and other aspects of the Course. 

It will take around 25 to 30 hours to complete the ServiceNow ITOM Online Course. 

ServiceNow ITOM is a leading platform to manage various IT operations including performance, capacity, and availability of IT structure within an organization. 

Learning ServiceNow provides multiple career opportunities as the platform comes with different solutions for enterprises. It streamlines business workflows and processes on the cloud platform. It is gaining popularity in the market slowly. Further, many top business brands, along with startups, MSMEs, and other enterprises, started using it. 

In this way, we can see the future adoption of ServiceNow ITOM at a good pace. Thus, getting these skills will help you become a specialist with good skills to fulfil the growing demand for ITOM professionals.

At ITCanvass, we provide all Courses at a very nominal cost with easy payment facilities. Further, we provide occasional discounts on Course fees to the learners who wish to enrol with us. 

The salary of a skilled ServiceNow Admin in India is up to Rs. 5LPA on average which may further grow the experience level. In the US, these Admins earn up to USD 114K per year on average. 

ServiceNow platform has lots of opportunities everywhere in the world. As we all know, change happens in technologies and surpasses the other. Most probably, these might not be the case with ServiceNow as its additional embedding features to build stronger. And, it’s getting good revenue and hoping for more than now in the future. ServiceNow ITOM profile will help you gain a unique identity with rare and demanding skills.

We help our students to practice on live projects while learning a particular module of the ServiceNow ITOM training courses. It helps the students to work on real-time scenarios; even we help our students to work on our client projects and assist them in all possible ways to get a master on this ServiceNow platform. 

ServiceNow suggests the students have at least practice on real-time projects before writing the exam for the ServiceNow ITOM certification exam. You can find the information on the official site of the ServiceNow website. Upon the success of clearing the exam, the students are provided with the ServiceNow ITOM certification.

ServiceNow ITOM has growing demand in the IT industry, offering opportunities to work on critical infrastructure management and automation projects, resulting in potential career growth and rewarding roles. So, choosing ServiceNow ITOM as a career can be a wise choice.

ServiceNow ITOM mainly relies on configuration, workflows, and orchestration. So, It do not require extensive coding knowledge. While basic scripting skills can be beneficial for advanced customization, coding is not necessary for most ITOM tasks, making it accessible to professionals without extensive programming backgrounds.