ServiceNow Orchestration

Servicenow Orchestration overview and the features & benefits using ServiceNow orchestration

The IT industry is unable to attain maximum productivity due to the time that they are spending on manual tasks that could be automated. Besides driving innovation, IT is stuck with things such as storage provisioning, virtual machine provisioning, password resets, data or file transfers, Active Directory administration, storage administration, software installations, and a lot more other. There have been many attempts to automate these kinds of tasks by experimenting with the multiple automation tools, but they have fallen back to the same place again which is the manual method. Manual tasking has become a hindrance to the IT and stopping it from reaching its full potentiality and impedes agility.  Here comes the ServiceNow Orchestration to transform the IT to the next level with its unmatched capabilities.

Servicenow Orchestration Overview

ServiceNow Orchestration is an advanced system that automates the simple and complex tasks on remote servers, applications hardware, and servers. It makes sure that the automation is repeatable, meets compliance and security levels.  This ServiceNow Orchestration solution has been designed to add great value to the turnkey applications and power the IT.  Orchestration’s activity designer allows the IT to build a reusable library of activities without any need to write a single line of code.  

Orchestration Workflow

A workflow will be implemented by ServiceNow orchestration. The orchestration will start a probe and type a Recorded Probe to the ECC Queue. As the MID server accepts the request and generates a probe, workflow ceases. The work process is halted while the output is being assessed once the probe provides a report again. At this moment, the task either ends or starts up again. 

Domain separation in Orchestration

Domains are logical categories that allow you to divide processes, data, and administrative activities. Then, you may decide which user will access which domains to control who has access to what information. You can obtain a domain separation feature with the free subscription.

A Service Provider (SP) can be used to establish new processes or alter existing ones for each customer. As a result, numerous users can effectively use the application at once. The owner of the instance must set up the business logic to permit specific tenants access to an application. 

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Features of Servicenow Orchestrations

Immediate and Measurable: 

Using ServiceNow orchestration organizations can reap the value from the very first day of its implementation. ServiceNow Orchestration comes with an ROI calculator which is built on ServiceNow cost management. It tracks the ROI of every automated task and also projects the benefits and ROI for the tasks that could be automated, thus it helps IT teams to prioritize automation.

Single platform for Workflow and Orchestration: 

ServiceNow advanced extension workflow, Orchestration extensively binds both automation and human platform on a single platform. Automations are designed in such a way that they can easily be converted into human tasks when required.  Using ServiceNow Orchestration IT can extend services outside the ServiceNow environment. 

Orchestration Activities and Applications: 

Activities in Orchestration are the building blocks of Orchestration. Each activity is unique and performs a unique task in a multi-step process. Orchestration includes pre-built activities that are commonly found in cloud and data centres and interact with systems.  Customers can use activity templates and codeless activity designer to develop rapid orchestration activities that are easily moved between instances, centrally edited, and rescued in multiple automation cases.       

Password Reset Application:

Password reset drastically lowers the number of IT service requests by allowing end-users to change their own passcodes with the help of automation and self-service. This application brings the same password rest experience with the typical internet application to the Enterprise IT and extensible to verification methods and custom credential stores.  

Client Software Distribution Application:

Administrators can now distribute software from the service catalog. In addition to catalog items, you may create records to deploy software models. A customized SCCM activity pack can also be used to automate the software deployment and revocation process. Then, you may specify the distributed software's lease terms and turn on lease extensions. Additionally, you can incorporate CSD with software Asset Management to obtain license counts for the software that has been deployed.          

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F5 Network Management activity pack

A number of elements of an F5 load balancer can be configured. The management of pools, pool members, servers for these pools, and much more is possible. 

  • Orchestration - SSH: You may carry out all SSH activities with this pack, including reading, writing, and copying files across hosts. Two files on a Unix or Linux server can also be compared. 
  • Orchestration - PowerShell: With the help of this activity pack, Windows applications and devices can be automated. A Windows system can be added to a domain, an MSI pack can be used to install an application, and more.

Activating Orchestration in ServiceNow

You must first have a subscription to Orchestration. You would need contact with the ServiceNow account manager to purchase it. Then, without incurring any fees, you can perform the following actions to assess a sub-production instance:

  • Open the instance
  • Go to System Definition and then to Plugins.
  • You will be taken to an All Application Page.
  • Select Request Plugin and create a new request.
  • Select Take me to the HI service Portal and then Activate a Plugin Service Catalog
  • A form to request the plugin's activation will subsequently be presented to you.
  • Give the instance name where you want to activate the plugin.
  • Then, to enable the plugin, specify its name, date, and time.
  • Additionally, you can provide more details in the comments section.
  • Select "Submit"

Prior to the activation of your instance, you will need to wait a few days. 

Benefits of ServiceNow Orchestration:

Following are the benefits that an organization can get from deploying ServiceNow Orchestration: 

Increase agility: 

Speed problem resolution, Improve operational IT efficiencies and increase service availability all this comes by automating the repetitive and error-prone tasks to deliver fast and predictable results.    

Accelerate time to value: 

Organizations can quickly realize the value from the Orchestrations’ workflow designer, activity templates, a library of pre-built orchestration activities, ready-to-use orchestration applications, and codeless activity designer, and native integration with ServiceNow enterprise IT cloud. 

Measure and grow value: 

You can measure the immediate benefits arising out of using ServiceNow orchestration with an inbuilt ROI calculator. You can also find the essential areas where automation is needed on a priority basis.  

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Information Technology has not been able to reach its maximum levels in terms of growth due to the manual tasks and all other time-consuming activities.  ServiceNow Orchestration is a great platform that automates all the repetitive and time-consuming tasks and provides a lot of time to IT teams to engage in innovative works. Deploying ServiceNow Orchestration will help you in driving the innovation and eliminating the tasks that no more requires human efforts.

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