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ServiceNow Modules · LessonBy , ServiceNow Architect · Updated

Project Portfolio Mgmt (PPM)

Project Portfolio Management is the classic ITBM delivery layer, now delivered as part of Strategic Portfolio Management. Where SPM sets strategy, PPM is where the work actually gets planned and executed: intake demands, approve them into projects, break them into tasks, and staff them with the right people.

Quick answer

Project Portfolio Management is the classic ITBM delivery layer, now delivered as part of Strategic Portfolio Management. Where SPM sets strategy, PPM is where the work actually gets planned and executed: intake demands, approve them into projects, break them into tasks, and staff them with the right people.

Key takeaways
  • The demand-to-delivery flow
  • Where it fits
  • Try it Yourself

The demand-to-delivery flow

  • Demand Management, capture ideas and requests, score them, and decide what becomes a project.
  • Project Management, plan tasks, dependencies and timelines with Gantt and status reporting.
  • Resource Management, forecast capacity and allocate people so nothing is over-committed.
  • Agile Development & SAFe, run scrum teams, backlogs and sprints alongside waterfall projects.
Waterfall or agile, or both. PPM supports predictive (waterfall) planning and agile delivery on the same platform, so a hybrid portfolio (fixed-date programmes plus iterative teams) reports up through one roll-up.

Where it fits

PPM consumes Demand and feeds Application Portfolio Management and financial planning. Strategy defined in SPM cascades down into the demands and projects PPM executes, closing the loop from plan to outcome.

Practice challenge

3 questions
Q1PPM is now delivered as part of which product?

Strategic Portfolio Management (SPM)

PPM capabilities ship inside SPM.

Q2Which PPM capability prevents over-committing people?

Resource Management

Resource Management forecasts capacity and allocation.

Q3PPM supports...

Both waterfall and agile delivery

It supports predictive and agile, including hybrid portfolios.

Frequently asked questions

What does the term Project Portfolio Management (PPM) refer to in ServiceNow?
Project Portfolio Management is the classic ITBM delivery layer, now delivered as part of Strategic Portfolio Management.
What is the practical takeaway on Project Portfolio Management (PPM)?
Strategy defined in SPM cascades down into the demands and projects PPM executes, closing the loop from plan to outcome.

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