ServiceNow PPM Training
ServiceNow PPM (Project Portfolio Management) training teaches you to plan and deliver work.
ServiceNow PPM (Project Portfolio Management) training teaches you to plan and deliver work. You work with projects, portfolios, resource and capacity planning, financials, risk and reporting, all within the Now Platform SPM suite.
Other ServiceNow courses
Who this course is for
Prerequisite: Basic administration. Useful for admins who configure PPM and for project managers who use it.
Curriculum
5 modules and 3 projects, updated to the current release. Every module expands into its full topic list, practised on a live developer instance.
1PPM overview
- PPM within SPM
- Personas and workspace
- Configuration basics
- Data model
2Projects
- Project lifecycle and templates
- Planning, tasks and scheduling
- Execution and tracking
- Baselines
3Portfolio and resource
- Portfolios and investment
- Resource plans and allocation
- Capacity planning
- Utilisation
4Financials and risk
- Budgets and cost tracking
- Risk and issue management
- Forecasting
- Change control
5Reporting
- Standard and custom reports
- Dashboards
- Performance Analytics
- Status roll up
What you'll be able to do
Real projects you'll build
Interview-ready scenarios on a live instance, not toy demos.
Project from template
Stand up a project from a template, plan tasks and set a baseline you can track against.
Capacity check
Build resource plans across two projects and resolve a capacity conflict.
Delivery dashboard
Create a dashboard that rolls up status, budget and risk across a portfolio.
Certification and hands-on
PPM maps to the CIS-SPM exam (US$300, ServiceNow University).
Every session runs on a real ServiceNow developer instance, so you configure and build rather than watch. The course maps to the CIS aligned exam and finishes with an IT Canvass certificate plus a certification roadmap. PPM maps to the CIS-SPM exam (US$300, ServiceNow University). IT Canvass does not issue the official ServiceNow credential.
Salary snapshot: PPM Consultant
Indicative ranges aggregated from public salary data. Actual pay varies by location, employer and experience.
Fees and training modes
Choose how you want to learn. No-cost EMI available on all modes.
Interactive live batches, weekday or weekend, with the full cohort and lifetime recordings.
Request batch fees & start datesA personal schedule with the trainer, moving at your pace.
Ask about 1-to-1The full recorded course with lab access, learning on your own schedule.
Ask about self-pacedLearner reviews
Baselines and capacity planning are where projects live or die. The course drilled them properly.
I configure our project workspace now, not just fill it in. That changed my role at work.
The reporting module is gold. Leadership finally trusts our status roll ups.
Get an expert on screen-share to finish your daily tasks with you. Deliver on time, protect your reputation and your job. Monthly support only, no task-wise plans.
Explore on-job support →Frequently asked questions
Is PPM part of SPM?
Is this for admins or project managers?
Does it cover Agile?
Which certification does this map to?
Do I need admin knowledge?
How long is the course?
Are recordings included?
Ask about ServiceNow PPM Training
Fees, batch dates and the full curriculum. An advisor will come back within one working day.