ServiceNow PPM Training

ServiceNow PPM training objective is to competently manage programs, portfolio, and projects on the ServiceNow platform. Our trainers will assist you in your practice to build expertise in you.Confused about where to start your career as a ServiceNow project portfolio management. We are here to assist you in starting from servic.....e now training to master you on the ServiceNow platform. We have industrial trainers from reputed organizations across the globe Read more

Course Duration: 15 Hours

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Servicenow PPM Course Highlights

Innovative Structure

Seventy-seven percent have Service Management efforts in progress.

Innovative Structure

Twenty-six percent of firms plan to decrease their data center and management outlays in the upcoming year.

Innovative Structure

Seventy percent of firms plan to develop their cloud investment in the upcoming year

Want to have a promising career? Go for ServiceNow PPM training.

Servicenow PPM Training Curriculum


  • Activate PPM standard (Project Portfolio Management)
  • Installed with PPM standard (Project Portfolio Management)
  • Activate investment funding for PPM
  • Currencies and budget reference rates
  • Related lists added for financials
  • Business stakeholder role for PPM
  • Project Portfolio Management Analytics and Reporting solutions
  • PMO dashboard
  • Timesheet dashboard

Create and manage waterfall projects

Create and manage agile projects

Test Management 2.0 integration with Project portfolio management


  • Define an agile group
  • Assign a group to a project
  • Create stories
  • Plan sprintsTrack progress


  • Demand management key terms
  • Planning for Demand management
  • Demand management process flow
  • Demand workbench
  • Demand workbench bubble chart
  • Demand workbench list view

Use Demand management       

  1.  Submit an idea from self-service or service catalog
  2. Assess demands
  3. Demand tasks
  4. Actual cost and effort calculation for a demand and demand task
  5. Create a demandView demands
  6. Add details to demands
  7. RIDAC(Risk, Issue, Decision, Action, and Request changes)Record entries for a demand
  8. Reset a demand to draft state
  9. Delete demands
  10. Move and resize a demand
  11. Stage fields
  12. Composite fields

Set up Demand management

  1. Plan for Demand management
  2. Populate the stakeholder registry
  3. View an assessment metric category
  4. Configure a widget for the financial metrics of a demand
  5. Configure demand workbench

  • Create a Portfolio
  • Open a Portfolio status list

  • Portfolio workbench
  1. Access the Portfolio workbench
  2. Plan the Portfolio
  3. Forecast the budget for Portfolio
  4. Track the Portfolio
  5. Actual project costs
  • Portfolio Manager Dashboard
  1. Access the Portfolio manager dashboard
  2. Portfolio reports
  3. Portfolio financial reports


  • Create a program to manage projects and demand
  1. Create a program task
  2. Allocate budget to a program
  3. Create a program status report
  4. View program status reports
  • Program workbench
  1. Access the Program workbench
  • Program manager dashboard
  1. Access the Program manager dashboard
  2. Program reports
  3. Program financial reports
  • Get started with Project management
  • Basics of Project management
  • Properties installed with Project management
  • Project Workspace
  • Define a project
  • Change the planned start date of a project
  • Recalculate costs of all resource plans in a project
  • Project templates
  • Project tasks
  • External dependencies
  • Composite fieldsStart a project
  • Update a project in progress
  • Planning console
  • Project diagnostics
  • Work breakdown structure(WBS)
  • Project workbench
  • View project status reports
  • Investment portal
  • Project import and export
  • Project reporting
  • Close a project
  • Project and project task states
  • Project Management costing add-on
  • Activate project task email notifications
  • Project status report application for mobile
  • Resource management process
  • Resource management properties
  • Resource plans
  1. Create a Resource plan
  2. Create an operational Resource plan
  3. Request resources
  4. Confirm a Resource plan
  5. Confirm and allocate a Resource plan
  6. Request a change to a Resource plan
  7. Recalculate costs of a Resource plan of a project or demand
  8. Update cost plan related to a Resource plan
  9. Complete a Resource plan
  10. Cancel a Resource plan
  11. Delete a Resource plan
  12. Extend a Resource plan
  13. Request extension of an allocated resource plan
  14. Allocate resources for the extended period
  15. Time zones in Resource plans
  16. Associate a time card with a Resource plan
  • Create requested allocations for a resource plan
  • Resource allocation
  1. Create a Resource plan
  2. User resources and group resources
  3. Allocate using the Resource allocations related list
  4. Reject a Resource plan from the Resource plan form
  • Capacity planning overview
  1. Review the capacity of resources
  • Allocation workbench
  1. Create an allocation board
  2. Manage resources by using the allocation workbench
  • Allocation of workbench options
  • Resource schedules
  • Resource events
  1. Resource events and schedules
  2. Resource event modifications
  3. Modify a self-created Resource event
  4. Change the Resource event color
  • Resource management reports
  1. View availability, utilization, and allocation reports
  2. Edit a resource management report
  • My calendar
  1. Change the resource event color
  2. Add events to your calendar
  3. Create repeatable events
  4. View a user calendar
  5. Add events to a user calendar
  6. Delete events
  • Use Resource diagnostics to detect corrupt resource data
  1. Add diagnostic features for resource
  2. Add diagnostics and fix scripts for resource
  3. Create diagnostic scan and map scripts for resource

  • Enable project currency view in project-related forms
  1. Multi Currency fields in project-related forms
  2. Updates in cost plan and recalculation of cost in project currency
  3. Track project budget in project currency
  • Cost rollup in project currency
  • Quick start tests for PPM Standard Multicurrency
  • Upgrade existing projects on activating the multicurrency plugin
  • Create or modify a rate model
  • Define criteria of a rate model
  • Create a rate line
  • Export a file to add or modify rate lines
  • Import rate lines into a rate model

Domain separation in Project portfolio management

Quickstart tests for Project portfolio management

Make customize your curriculum?

modes of training

We follow four formats for ServiceNow PPM training for the flexibility of our students

Batchwise Online Training
Batchwise Training

A batch of some single-digit count students are assigned to a faculty.



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One-on-One Online Training
One-One Training

One student is assigned to one faculty at some fixed customized time of the student.


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Self-Paced Online Training
Self-Paced Training

Videos of previous classes are shared with the students. It also includes clarification of the doubts at the end of the class.

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Corporate Training
Corporate Training

Our expert faculty team visits corporates and takes sessions.



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Servicenow PPM Training Batches

  • 18th Jul

    MON - FRI

    09:30 AM - 10:30 AM IST

  • 22nd Jul

    MON - FRI

    12:30 PM - 01:30 PM IST

  • 26th Jul

    MON - FRI

    03:30 PM - 04:30 PM IST

  • 30th Jul

    MON - FRI

    06:30 PM - 07:30 PM IST

  • 3rd Aug

    SAT & SUN
    (Weekend Batch)

    05:30 PM - 08:30 PM IST

  • 7th Aug

    MON - FRI

    06:30 PM - 07:30 PM IST

Current Offer 20% Discount

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Can't find your convenient batch?

ServiceNow PPM Training Course Details

  • Aspirants who are looking to start their career with a demanding profile of ServiceNow project portfolio management.
  • Professionals who are managing the project, programs, and portfolio want to learn the ServiceNow platform to develop customized applications for businesses.
  • Individuals with roles and responsibilities concerned with the Project Management Office PMO), project subject matter experts, project teams, and all shareholders who are responsible for interfacing with the ServiceNow Project Suite of applications (PPS).
  • Individuals who are excited to learn something exciting and implement the modernized method of project management can opt for this course.
  • Basics of JavaScript
  • Knowing Angular JS will be added advantage
  • Know-how of the ITIL framework will assist in a better sense of few OOB modules.
  • A bit understanding of SQL for database views
  • Bit of an HTML and CSS to handle UI Pages, Content and Home Pages
  • Structural programming concept to make proper use of Script, which may comprise of your reusable code libraries.
  • Knowledge of XML to understand and make changes in the raw data or configuration dumps
  • Passion for learning the ServiceNow platform.
  • Basic understanding of ServiceNow platform and interfaces.

When we talk about the profile of ServiceNow project portfolio management, you have a very good opportunity to get a master’s in rare skills and stand out from the crowd.

Not only in India, but the scope of ServiceNow project portfolio management is also very high in the international market. You can find many ServiceNow project portfolio management profiles, but the person with a good understanding will have high scope to get paid based on industry prices. 

Top brands use the ServiceNow platform, and even startups and SMEs are starting to make use of it. It’s in the emerging stage and has a good turnover rate for the company. 

As we all know, change is imperative; maybe in the future, some other company will come up with similar or amp-up features. But most probably it will not be going to happen in the next few years. 

ServiceNow project portfolio management profile is fascinating to learn and implement the same. Conversely, it’s challenging too, which can hone your skills and make you master on this ServiceNow platform.

Project Management is the use of strategies, instruments, and methods to accomplish new abilities, fulfill needs, react to hierarchical changes, or understand new opportunities. In this course, participants will be acquainted with the Project Portfolio Management (PPM) application and will figure out how to manage the project lifecycle proficiently from commencement to closeout. 

The significant roles for these profiles are entirely related to project portfolio management on the ServiceNow platform

  • Project Management Office PMO),
  • Project subject matter experts
  • Project Managers
  • ServiceNow PPm consultants

Need more details?

Servicenow PPM Training Project Details

In this project you will be developing a system for tracking project risks and issues.

This project will enable users to log new risks and issues, assign owners, set priority levels, and track the resolution progress. 

In this project you will be creating a module for managing project budgets and financials.

This application within ServiceNow will enable you to track project budgets, expenses, and financials. 

Servicenow PPM Certification

After the successful completion of course modules with hands-on- experience, the students will be provided with the ServiceNow certifications from our institute. The students who are interested in getting ServiceNow PPM certification from ServiceNow company can write exams and get Servicenow PPM certificate.


 ServiceNow PPM Training

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Servicenow PPM Training Advantages

  • You can build your skills in the most demanding skills.
  • It is one of the emerging software platforms in the programming field to handle ITSM operations.
  • This is a rare skill, which has high demand in the market; learning this can add value to your profile. That is, you will gain competitive differentiation.
  • Enhanced user community satisfaction.
  • The fruitful result of your money spent on your education.

About Servicenow PPM Trainer

About Servicenow PPM Trainer

When you talk about the ServiceNow platform, we have a community of qualified professionals across the world working in reputed organizations on this specific platform.  They have a go-getter attitude to assist students in all perspectives to make them understand every feature of the ServiceNow platform profoundly. We have separate lab exper.....ts who are always ready to help you in understanding the concepts. We provide study materials, and other supporting documents to assist them in handling their real-time projects.   We even provide service now certifications at the successful completion of the ServiceNow PPM training and also help in getting Servicenow project management certification. Read more

Servicenow Project Portfolio Management Training FAQ's

If you happen to miss any of our Servicenow PPM Training sessions, don't worry! We offer access to recorded video sessions, allowing you to watch the missed concepts and you could clear your doubts if any in the next class sessions.

Yes, we have a policy of discounts, which we follow in two ways- Referral and Group discount. Group discount is offered when you come in a group, and referral discount is offered when our previously enrolled student refers to you.

We provide study material and other supporting documents to students, which clarify every doubt students encounter in practicing in real-time projects. Still, if they are unable to tackle, then they can call our technical support executives, they will schedule a session for you with our expert trainer for six months from the end of the last class.

We have referral programs in our institute. In which companies who are looking for the ServiceNow project portfolio management profiles, they come and select the students for interviews. Even, we help our students in preparing their resumes and assist them in all perspectives in getting a job from our networks.

We frame our ServiceNow PPM training classes in a way to provide real-time scenario assignments to the students based on the topic of the day. So that students can practice it in the lab the same day and come up with their doubts in the next class. We are active in assisting our students in all perspectives to make them reach their end goals.

ServiceNow project portfolio management needs expertise at least two to three modules to manage projects. We assure you of these levels of expertise in our trainer’s team. Most probably, they are the full-time employees and contributing their efforts to help the students to be masters on the ServiceNow platform.

Yeah, we understand our students and their needs. By considering this, we permit our students to pay a fee in two installments.

ServiceNow platform comes with a solution for the smooth project management of every business process on the cloud platform. Still, in an emerging state, the company is in gaining stage. And many big brands and SMEs, even startups are attracting towards it, to leverage its features by implementing it in their business process. With these, the need for ServiceNow project portfolio management will also increase in the future with its adoption. ServiceNow project management with expertise skills is demanding in the international market and even in India. You will be in gain if you adopt it at this stage.

We provide our students with ServiceNow certification after conducting a test at the end of the class, which certifies you with the skills mentioned in objectives and also beyond that which they learned from lab sessions based on real-time scenarios. If you want to have an official certificate from ServiceNow company, you can go on their official website and apply and write the exam. We recommend our students to practice more in the lab before attending an exam.

ServiceNow platform has lots of opportunities everywhere in the world. As we all know, change happens in technologies and surpasses the other. Most probably, these might not be the case with ServiceNow as its additional embedding features to build stronger. And, it’s getting good revenue and hoping for more than now in the future. Servicenow project management profile will help you gain a unique identity with rare and demanding skills.

We help our students to practice on live projects while learning a particular module of the ServiceNow PPM training. It helps the students to work on real-time scenarios; even we help our students to work on our client projects and assist them in all possible ways to get master on this ServiceNow platform.

The average salary of ServiceNow project management is varied based on the company size, country, and many other factors. According to the Simplyhired, ServiceNow project management professional salary ranges from $110,000 - $150,000 a year. The scope for experienced ServiceNow PPM is, even more, many top brands, SME’s and even startups are looking for ServiceNow project management for their business process.

ServiceNow suggests the students have at least two to three months of practice on real-time projects before writing the exam for the ServiceNow PPM certification exam. You can find the information on the official site of the ServiceNow website. Upon the success of clearing the exam, the students are provided with the ServiceNow project management certification.

ServiceNow PPM refers to ServiceNow Project Portfolio Management. It is a module within the ServiceNow platform. It enables organizations to manage and optimize their project portfolios.

ServiceNow is widely used across the IT industry. Having skills related to this platform can lead to various career opportunities, including roles in project management, IT service management, and service automation. So choosing a career with ServiceNow PPM is a good choice.

ServiceNow PPM can be easy to learn for the aspirants if they are familiar with the concepts of serviceNow and project management. However if you do not have any relevant knowledge, an expert trainer can guide you in learning ServiceNow PPM with ease.

Want to ask more?


Never thought learning ServiceNow project portfolio management would be that easily online, but I ha.....d completed mine with the support of ITCanvas. And the trainer had a good exposure to the real-time work experience as he is one of the real-time employees. After each session, we have a query session for clear clarification of any doubts. So I refer ITCanvas for ServiceNow hr service management Online training. Read more

- Gopal

Took the training for ServiceNow PPM. Extremely satisfied with the training here. Your commitment wa.....s very much appreciable. The way of interaction was also excellent, so that we did not face any major problems in any of the Sessions. Thank you, ITCanvas. Read more

- Vivek

The most important thing about ITCanvas is its technical support team, which responds to our queries..... within no time and resolves the issues. I enjoyed learning here. Read more

- Krish

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Why ItCanvass?

ITCanvass is the pioneer in delivering ServiceNow platform services. We covered all perspectives of the ServiceNow platform, which include- Training, consulting, IT support, Job support, remote projects, and resources.

We also covered ServiceNow platform services, whether it is in ITSM, ITOM, Non-IT Services, Asset & Configuration, Planning & Policy.

We build our institute intending to build master skills in students on the ServiceNow platform in all domains, also to help businesses in the smooth functioning of their workflows in a cost-effective and fast way.

  • Professional Trainers

    Professional Trainers

    All our trainers hold real-time experience in handling industry level projects of reputed organizations. They share their expertise and pinpoints where students may get stuck along with solutions to tackle them.


  • 24/7 Support

    24/7 support

    All our team members are connected through an online and cloud platform. We are always ready to support our students and clients at any time. We aim at providing excellence in our service delivery to our students, which covers all perspectives to meet end goals.

  • Instructor Lead


    Our trainers pay special attention to every student in the class. And ensure every class is interactive and all doubts of the students must get manifest in the same class. Our excellency in the subject helps our students in building expertise in the subject.

  • Real time Training

    Real-time Training

    Every class is provided with the lab assignments, which help them in clearing their doubts to encounter while handling real-time projects. We even help our students to work on our clients' real-time projects to get skills like industry experts. So that students are ready for industry deployments.

  • Flexibility


    We schedule classes to our students based on their availability. Every student's time is given priority and helps them to utilize their time completely. Whether students come in a group or individual classes are scheduled to them based on their availability.

  • Lifetime Access

    Lifetime access

    Every class is recorded and shared with the students at the end of the class. Students get to refer to the recorded videos anytime from anywhere throughout their lifetime. They can even use this recording for reference in the future whenever they get any doubt in implementing the real-time projects are preparing for any interviews.