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ServiceNow Associate AI Implementer Training

ServiceNow Associate AI Implementer training is the entry level of the AI Implementer journey.

What you get

  • Activate Now Assist for a use case
  • Set up AI Search and Genius Results
  • Deploy a Virtual Agent with prebuilt topics
  • Prepare data for AI

Who this course is for

Great fit if you are new

Admins implementing AI features
CSA holders starting the implementer journey
Delivery staff configuring Now Assist

Great fit if you are working

ServiceNow administrators and implementers
Delivery consultants configuring AI
Anyone starting the AI Implementer journey

Prerequisites

  • Basic ServiceNow administration (CSA level) is recommended.

What you will be able to do

  • Activate Now Assist for a use case
  • Set up AI Search and Genius Results
  • Deploy a Virtual Agent with prebuilt topics
  • Prepare data for AI
  • Validate AI output

Salary range

India
7-15 LPA
United States
95k-135k

Market ranges for AI Implementer, not a guarantee. Actual pay depends on experience, location and employer.

Curriculum

AI implementation basics

4 topics
  • Now Assist, AI Search and Virtual Agent
  • Plugins and activation
  • Roles and access
  • Implementation steps

Activating Now Assist

4 topics
  • Enabling Now Assist per app
  • Skills and experiences
  • Validation
  • Common activation issues

AI Search setup

4 topics
  • Search profiles and sources
  • Genius Results
  • Indexing
  • Relevancy basics

Virtual Agent

4 topics
  • Prebuilt topics
  • NLU basics
  • Portal deployment
  • Testing

Data and guardrails

4 topics
  • Data readiness
  • Guardrails
  • Testing output
  • Certification readiness

Projects you will build

Now Assist activation

Activate Now Assist for an application and validate the skills on a developer instance.

AI Search profile

Configure an AI Search profile with sources and Genius Results.

Virtual Agent deploy

Deploy prebuilt Virtual Agent topics to the Service Portal.

Certification

Code
Associate AI Implementer

The ServiceNow AI certification exams are delivered through ServiceNow University; check current pricing on Now Learning.

What learners say

The activation steps were clear and I implemented Now Assist correctly the first time on our instance.

Vinay R., AI Implementer

AI Search setup was the quick win. Hands on from the first session.

Sneha K., ServiceNow Admin

A solid, practical start to implementing AI. Data readiness was covered properly.

Arif S., Delivery Consultant

Fees and training modes

Choose how you want to learn. No-cost EMI is available on the live and 1-to-1 modes.

Most popular

Live Online Training

Talk to us

Contact for current batch fee

Interactive live batches, weekday or weekend, with the full cohort and lifetime recordings.

Fastest

1-to-1 Training

₹49,000

Fixed for every course, no-cost EMI

Private one-on-one coaching at a pace and schedule you set.

Affordable

Self-paced Training

₹9,000

One-time fee, lowest-cost option

Learn on your own time with recorded sessions and the same materials.

Refunds and cancellations are covered in our refund policy.

Training a team?

We run this course as private corporate training, tailored to your systems and scheduled around your team. Tell us your group size and what you need to cover.

Request a corporate quote

Frequently asked questions

What is this in the AI journey?

It is the Associate level of the ServiceNow AI Implementer journey, followed by Practitioner, Professional and Expert.

Do I need CSA first?

Basic administration is recommended. If you are new, take the Admin and Development track first.

Is it hands on?

Yes. You activate and configure AI features on a developer instance.

How is this different from AI System Administrator?

The implementer journey focuses on delivering AI use cases end to end; it overlaps with administration at the entry level and diverges toward implementation depth.

Which certification does this map to?

The ServiceNow Associate AI Implementer credential.

How long is the course?

About 30 hours of live sessions plus lab practice.

Ready to start?

Tell us what you need and an advisor will call you back. Or reach us directly.

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