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ServiceNow Professional AI Implementer Training

ServiceNow Professional AI Implementer training is the advanced delivery level.

What you get

  • Build custom Now Assist skills
  • Implement AI Agents with grounding
  • Integrate AI into workflows
  • Lead complex AI delivery

Who this course is for

Great fit if you are new

Implementers leading complex AI delivery
Practitioner implementers moving up
Senior delivery consultants

Great fit if you are working

Senior ServiceNow implementers
AI delivery leads
Consultants on enterprise AI programmes

Prerequisites

  • Practitioner AI Implementer knowledge or equivalent, plus real delivery experience.

What you will be able to do

  • Build custom Now Assist skills
  • Implement AI Agents with grounding
  • Integrate AI into workflows
  • Lead complex AI delivery
  • Apply testing and governance

Salary range

India
14-26 LPA
United States
120k-165k

Market ranges for Senior AI Implementer, not a guarantee. Actual pay depends on experience, location and employer.

Curriculum

Custom skills

4 topics
  • Now Assist Skill Kit
  • Prompt and output design
  • Grounding in data
  • Versioning and testing

AI Agents in delivery

4 topics
  • Implementing AI Agents
  • Tools and actions
  • Hand-off and guardrails
  • Monitoring in production

AI in workflows

4 topics
  • AI in Flow Designer
  • Automation patterns
  • Records and context
  • Error handling

Complex delivery

4 topics
  • Multi use case programmes
  • Data readiness at scale
  • Testing frameworks
  • Release management

Governance

4 topics
  • Guardrails and safety
  • Responsible AI in delivery
  • Monitoring and feedback
  • Certification readiness

Projects you will build

Custom skill delivery

Build and ground a custom Now Assist skill and deliver it with tests.

AI Agent in production

Implement an AI Agent with tools and guardrails for a real task and monitor it.

AI workflow

Integrate a generative skill into a Flow Designer process with error handling.

Certification

Code
Professional AI Implementer

The ServiceNow AI certification exams are delivered through ServiceNow University; check current pricing on Now Learning.

What learners say

Building and grounding custom skills is where delivery gets real. The Skill Kit depth was excellent.

Harish K., Senior AI Implementer

AI Agents in production, with monitoring, matched exactly what my programme needed.

Ayesha R., AI Delivery Lead

Complex delivery and governance were treated like the hard problems they are. Very useful.

Suresh N., ServiceNow Consultant

Fees and training modes

Choose how you want to learn. No-cost EMI is available on the live and 1-to-1 modes.

Most popular

Live Online Training

Talk to us

Contact for current batch fee

Interactive live batches, weekday or weekend, with the full cohort and lifetime recordings.

Fastest

1-to-1 Training

₹49,000

Fixed for every course, no-cost EMI

Private one-on-one coaching at a pace and schedule you set.

Affordable

Self-paced Training

₹9,000

One-time fee, lowest-cost option

Learn on your own time with recorded sessions and the same materials.

Refunds and cancellations are covered in our refund policy.

Training a team?

We run this course as private corporate training, tailored to your systems and scheduled around your team. Tell us your group size and what you need to cover.

Request a corporate quote

Frequently asked questions

What is this in the AI journey?

It is the Professional level of the ServiceNow AI Implementer journey.

Do I build custom skills?

Yes. You build and ground custom Now Assist skills with the Skill Kit.

Are AI Agents covered in depth?

Yes. You implement AI Agents with tools, guardrails and production monitoring.

Do I need the Practitioner level first?

Practitioner level knowledge or equivalent and delivery experience are recommended.

Which certification does this map to?

The ServiceNow Professional AI Implementer credential.

How long is the course?

About 38 hours of live sessions plus lab practice.

Ready to start?

Tell us what you need and an advisor will call you back. Or reach us directly.

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