ServiceNow Practitioner AI Business Process Analyst Training
ServiceNow Practitioner AI Business Process Analyst training builds on the Associate level.
What you get
- Redesign processes around AI
- Define measurable value with baselines
- Manage data readiness for use cases
- Validate AI use cases with the business
Who this course is for
Great fit if you are new
Great fit if you are working
Prerequisites
- Associate AI Business Process Analyst knowledge or equivalent, plus business analysis experience.
What you will be able to do
- Redesign processes around AI
- Define measurable value with baselines
- Manage data readiness for use cases
- Validate AI use cases with the business
- Run stakeholder workshops
Salary range
- India
- 11-20 LPA
- United States
- 100k-145k
Market ranges for AI Business Process Analyst, not a guarantee. Actual pay depends on experience, location and employer.
Curriculum
Process redesign for AI
4 topics
- Redesigning around AI
- Human in the loop
- Before and after models
- Value cases
Measurable value
4 topics
- Defining metrics
- Baselines and targets
- Benefit hypotheses
- Tracking
Data readiness
4 topics
- Data needs for use cases
- Quality and gaps
- Working with delivery
- Remediation
Validation
4 topics
- Validating AI use cases
- User acceptance
- Guardrail checks
- Iteration
Practice
4 topics
- Stakeholder workshops
- Documentation
- Handover
- Certification readiness
Projects you will build
Process redesign
Redesign a process around a Now Assist use case with before and after models.
Value case
Define metrics, baselines and targets for the redesigned process.
Validation plan
Build a validation and acceptance plan including guardrail checks.
Certification
- Code
- Practitioner AI Business Process Analyst
The ServiceNow AI certification exams are delivered through ServiceNow University; check current pricing on Now Learning.
What learners say
Redesigning a process around AI, with human in the loop, was the skill I actually needed. Excellent.
Defining measurable value with baselines is what makes a use case credible. This taught it well.
Data readiness from an analyst's angle was genuinely useful, not just a developer concern.
Fees and training modes
Choose how you want to learn. No-cost EMI is available on the live and 1-to-1 modes.
Most popular
Live Online Training
Talk to us
Contact for current batch fee
Interactive live batches, weekday or weekend, with the full cohort and lifetime recordings.
Fastest
1-to-1 Training
₹49,000
Fixed for every course, no-cost EMI
Private one-on-one coaching at a pace and schedule you set.
Affordable
Self-paced Training
₹9,000
One-time fee, lowest-cost option
Learn on your own time with recorded sessions and the same materials.
Refunds and cancellations are covered in our refund policy.
Training a team?
We run this course as private corporate training, tailored to your systems and scheduled around your team. Tell us your group size and what you need to cover.
Request a corporate quoteFrequently asked questions
What is this in the AI journey?
Is it technical?
Do I need the Associate level first?
Is process redesign covered?
Which certification does this map to?
How long is the course?
Ready to start?
Tell us what you need and an advisor will call you back. Or reach us directly.