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ServiceNow · AI Application Developer40 hours, live online

ServiceNow Professional AI Application Developer Training

ServiceNow Professional AI Application Developer training is the mid level of the AI Application Developer journey.

What you get

  • Build custom Now Assist skills
  • Develop AI Agents with tools and actions
  • Ground generative AI in your data
  • Integrate AI into Flow Designer workflows

Who this course is for

Great fit if you are new

Developers building custom AI skills
Associate AI developers moving up the journey
Teams shipping AI features to production

Great fit if you are working

ServiceNow developers building AI Agents and skills
Senior app developers
Consultants delivering AI applications

Prerequisites

  • Associate AI Application Developer knowledge or equivalent, plus solid ServiceNow development.

What you will be able to do

  • Build custom Now Assist skills
  • Develop AI Agents with tools and actions
  • Ground generative AI in your data
  • Integrate AI into Flow Designer workflows
  • Call external AI services safely
  • Test and release AI features

Salary range

India
12-22 LPA
United States
115k-160k

Market ranges for AI-focused ServiceNow Developer, not a guarantee. Actual pay depends on experience, location and employer.

Curriculum

Now Assist Skill Kit in depth

4 topics
  • Custom skills end to end
  • Prompt design and templates
  • Inputs, outputs and context
  • Versioning and testing skills

AI Agents development

4 topics
  • Building AI Agents
  • Agent tools and actions
  • Task decomposition
  • Hand-off and guardrails

Grounding generative AI

4 topics
  • Grounding in platform data
  • Retrieval patterns
  • Knowledge and catalog context
  • Reducing hallucination

AI in workflows

4 topics
  • AI in Flow Designer
  • Skills from business logic
  • Records and automation
  • Error handling

Integration

4 topics
  • Calling external AI services
  • APIs and credentials
  • Data flow and security
  • Cost awareness

Quality and delivery

4 topics
  • Testing AI features
  • Guardrails and safety
  • Update sets and release
  • Certification readiness

Projects you will build

Custom Now Assist skill

Build a custom skill with the Skill Kit, ground it in your data and test it end to end.

AI Agent

Develop an AI Agent that uses tools and actions to complete a real task with guardrails.

AI in a workflow

Integrate a generative skill into a Flow Designer process with proper error handling.

Certification

Code
Professional AI Application Developer

The ServiceNow AI certification exams are delivered through ServiceNow University; check current pricing on Now Learning.

What learners say

Building a custom skill grounded in our data is exactly what my job now needs. The Skill Kit depth was excellent.

Karan S., AI Application Developer

AI Agent development with real tools and actions was the standout. I built one for a live use case.

Preethi R., Senior Developer

Grounding and reducing hallucination were treated practically, not as buzzwords. Very useful.

Faisal K., ServiceNow Developer

Fees and training modes

Choose how you want to learn. No-cost EMI is available on the live and 1-to-1 modes.

Most popular

Live Online Training

Talk to us

Contact for current batch fee

Interactive live batches, weekday or weekend, with the full cohort and lifetime recordings.

Fastest

1-to-1 Training

₹49,000

Fixed for every course, no-cost EMI

Private one-on-one coaching at a pace and schedule you set.

Affordable

Self-paced Training

₹9,000

One-time fee, lowest-cost option

Learn on your own time with recorded sessions and the same materials.

Refunds and cancellations are covered in our refund policy.

Training a team?

We run this course as private corporate training, tailored to your systems and scheduled around your team. Tell us your group size and what you need to cover.

Request a corporate quote

Frequently asked questions

What is this in the AI journey?

It is the Professional level of the ServiceNow AI Application Developer journey.

Do I build custom skills?

Yes. You build custom Now Assist skills with the Skill Kit and ground them in your data.

Are AI Agents covered?

Yes. You develop AI Agents with tools, actions and guardrails.

Do I need the Associate level first?

Associate level knowledge or equivalent and solid development experience are recommended.

Which certification does this map to?

The ServiceNow Professional AI Application Developer credential.

How long is the course?

About 40 hours of live sessions plus lab practice.

Are recordings included?

Yes, with lifetime access.

Ready to start?

Tell us what you need and an advisor will call you back. Or reach us directly.

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