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ServiceNow Practitioner AI Implementer Training

ServiceNow Practitioner AI Implementer training builds on the Associate level.

What you get

  • Configure Now Assist skills across apps
  • Set up and monitor AI Agents
  • Tune AI Search relevancy
  • Deliver end to end AI use cases

Who this course is for

Great fit if you are new

Implementers delivering multiple AI use cases
Associate implementers moving up
Delivery consultants on AI projects

Great fit if you are working

ServiceNow implementers and consultants
Delivery leads on AI use cases
Admins deepening implementation skills

Prerequisites

  • Associate AI Implementer knowledge or equivalent, plus solid administration.

What you will be able to do

  • Configure Now Assist skills across apps
  • Set up and monitor AI Agents
  • Tune AI Search relevancy
  • Deliver end to end AI use cases
  • Test and validate with guardrails

Salary range

India
10-19 LPA
United States
105k-148k

Market ranges for AI Implementer, not a guarantee. Actual pay depends on experience, location and employer.

Curriculum

Multi-app Now Assist

4 topics
  • Configuring skills across ITSM, CSM, HR
  • Experience customisation
  • Output validation
  • Troubleshooting

AI Agents

4 topics
  • Enabling and assigning agents
  • Agent tasks and hand-off
  • Guardrails
  • Monitoring

AI Search tuning

4 topics
  • Relevancy tuning
  • Synonyms and sources
  • Genius Results tuning
  • Measuring success

Use case delivery

4 topics
  • Requirements to configuration
  • Testing AI use cases
  • Data readiness
  • Handover

Quality

4 topics
  • Guardrails and safety
  • Regression checks
  • Rollout
  • Certification readiness

Projects you will build

Multi-app skills

Configure Now Assist skills for two applications and validate output quality.

AI Agent use case

Set up an AI Agent for a real task with guardrails and monitoring.

Search tuning

Tune AI Search with synonyms and sources and measure the improvement.

Certification

Code
Practitioner AI Implementer

The ServiceNow AI certification exams are delivered through ServiceNow University; check current pricing on Now Learning.

What learners say

Delivering use cases end to end, not just flipping features on, is what this level added. Very practical.

Manoj T., AI Implementer

AI Agents and search tuning were the standout modules. I applied both on a client project.

Ritu S., Delivery Consultant

Good bridge from beginner activation to real delivery. Testing and guardrails were treated seriously.

Gopal R., ServiceNow Consultant

Fees and training modes

Choose how you want to learn. No-cost EMI is available on the live and 1-to-1 modes.

Most popular

Live Online Training

Talk to us

Contact for current batch fee

Interactive live batches, weekday or weekend, with the full cohort and lifetime recordings.

Fastest

1-to-1 Training

₹49,000

Fixed for every course, no-cost EMI

Private one-on-one coaching at a pace and schedule you set.

Affordable

Self-paced Training

₹9,000

One-time fee, lowest-cost option

Learn on your own time with recorded sessions and the same materials.

Refunds and cancellations are covered in our refund policy.

Training a team?

We run this course as private corporate training, tailored to your systems and scheduled around your team. Tell us your group size and what you need to cover.

Request a corporate quote

Frequently asked questions

What is this in the AI journey?

It is the Practitioner level of the ServiceNow AI Implementer journey, between Associate and Professional.

Are AI Agents covered?

Yes. You enable, assign and monitor AI Agents with guardrails.

Do I need the Associate level first?

Associate level knowledge or equivalent and solid administration are recommended.

Is it hands on?

Yes. You deliver end to end AI use cases on a developer instance.

Which certification does this map to?

The ServiceNow Practitioner AI Implementer credential.

How long is the course?

About 32 hours of live sessions plus lab practice.

Ready to start?

Tell us what you need and an advisor will call you back. Or reach us directly.

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