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ServiceNow · AI System Administrator35 hours, live online

ServiceNow Expert AI System Administrator Training

ServiceNow Expert AI System Administrator training is the top level of the AI System Administrator journey.

What you get

  • Govern Now Assist and AI Agents enterprise wide
  • Orchestrate multiple AI Agents
  • Design AI adoption and value strategy
  • Set responsible AI and data standards

Who this course is for

Great fit if you are new

This is an advanced track, not aimed at freshers
Professional AI admins moving to enterprise scale
Platform leads owning AI strategy

Great fit if you are working

Senior ServiceNow administrators and AI leads
Platform owners governing enterprise AI
Consultants designing AI adoption programmes

Prerequisites

  • Professional AI System Administrator knowledge or equivalent, plus real experience running AI features in production.

What you will be able to do

  • Govern Now Assist and AI Agents enterprise wide
  • Orchestrate multiple AI Agents
  • Design AI adoption and value strategy
  • Set responsible AI and data standards
  • Report AI value to executives
  • Plan AI feature scaling and upgrades

Salary range

India
15-30 LPA
United States
130k-185k

Market ranges for AI Platform Lead, not a guarantee. Actual pay depends on experience, location and employer.

Curriculum

Enterprise AI governance

4 topics
  • AI governance framework
  • Responsible AI standards
  • Policy, risk and compliance for AI
  • Audit and transparency

AI Agent orchestration

4 topics
  • Multiple agents and coordination
  • Agent workflows and hand-off
  • Guardrails at scale
  • Failure handling

AI value and adoption

4 topics
  • Value measurement and ROI
  • Adoption strategy
  • Change management
  • Executive reporting

Advanced tuning

4 topics
  • Cross application skill strategy
  • Search and knowledge strategy
  • Data governance for AI
  • Continuous improvement

Scaling and reliability

4 topics
  • Multi instance considerations
  • Performance and cost
  • Monitoring and alerting
  • Upgrade strategy for AI features

Leadership

4 topics
  • Building an AI operating model
  • Standards and enablement
  • Stakeholder alignment
  • Certification readiness

Projects you will build

AI governance framework

Design a responsible AI governance framework with policy, guardrails and audit for an enterprise.

Agent orchestration

Design a multi agent workflow with coordinated hand-offs and guardrails at scale.

Value model

Build an AI value and adoption model with executive level reporting.

Certification

Code
Expert AI System Administrator

The ServiceNow AI certification exams are delivered through ServiceNow University; check current pricing on Now Learning.

What learners say

Governance and orchestration at scale is the real expert work and the course pitched it correctly.

Anand K., AI Platform Lead

The value and adoption model is what my leadership asks for. Rare to see it taught properly.

Meera S., Platform Owner

Advanced, honest and practical. The multi agent orchestration exercise was the highlight.

Vikram R., Senior ServiceNow Admin

Fees and training modes

Choose how you want to learn. No-cost EMI is available on the live and 1-to-1 modes.

Most popular

Live Online Training

Talk to us

Contact for current batch fee

Interactive live batches, weekday or weekend, with the full cohort and lifetime recordings.

Fastest

1-to-1 Training

₹49,000

Fixed for every course, no-cost EMI

Private one-on-one coaching at a pace and schedule you set.

Affordable

Self-paced Training

₹9,000

One-time fee, lowest-cost option

Learn on your own time with recorded sessions and the same materials.

Refunds and cancellations are covered in our refund policy.

Training a team?

We run this course as private corporate training, tailored to your systems and scheduled around your team. Tell us your group size and what you need to cover.

Request a corporate quote

Frequently asked questions

What is this in the AI journey?

It is the Expert level, the top of the ServiceNow AI System Administrator journey.

Is it suitable for freshers?

No. Start at Associate and build production experience first.

Is multi agent orchestration covered?

Yes. Coordinating multiple AI Agents with guardrails at scale is a core module.

Do I need the Professional level first?

Professional level knowledge or equivalent and real production experience are recommended.

Which certification does this map to?

The ServiceNow Expert AI System Administrator credential.

How long is the course?

About 35 hours of live sessions plus review work.

Are recordings included?

Yes, with lifetime access.

Ready to start?

Tell us what you need and an advisor will call you back. Or reach us directly.

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