ServiceNow HRSD Training

• Understanding HR Service Management

• Human resources getting started

Objectives:

• HR and IT implementation teamHR implementation decisions 
• State flows vs. workflows,
• How HR cases and tasks are assigned
• HR implementation information required
• Human resources configuration

• Roles

Installed with HR Service Management ServiceNow

• Tables Installed with HR Service Management ServiceNow
• Roles Installed with HR Service Management ServiceNow
• User groups Installed with HR Service Management ServiceNow
• Data policies Installed with HR Service Management ServiceNow
• The script includes Installed with HR Service Management ServiceNow
• Client scripts Installed with HR Service Management ServiceNow
• Business rules Installed with HR Service Management ServiceNow
• Email notifications Installed with HR Service Management ServiceNow
• Events Installed with HR Service Management ServiceNow
• HR skills Installed with HR Service Management ServiceNow
• HR catalogue items Installed with HR Service Management ServiceNow
• Activate Human resources connect

Objectives:

• Installed with HR performance analytics 
• Tables modified with HR performance analytics

• HR profile editable field configuration

Objectives:

• Workflow-based HR process design

1. Employee Onboarding HR Workflow
2. Employee Offboarding HR Workflow
3. Employee change HR Workflow

• Customized profile information

• Define an organization position
• View a locationView a department
• HR skills management
• Create or modify an HR skilla) Assign an HR skill to a group b)Assign an HR skill to a user
• Assignment rules in HR

1. Create an HR assignment rule
2. Test an assignment rule

• HR catalog management

1. Manage HR catalog categories
2. Add a new HR catalog category to the HR catalog
3. Create an HR catalog item
4. Modify an HR catalog item
5. Modify an HR case template
6. Modify an HR task template
7. View or modify HR case categories HR case categories
8. Configure the employment verification letter

• HR profile records

1. HR profile security
2. Customized profile information
3. Create or modify an HR profile
4. Update your HR profile a)Add your emergency contact b)Add your employment history c)View the user directory

• HR surveysCreate or modify an HR survey

1. Create or modify HR survey
2. categories and questions
3. Publish a new HR survey
4. Create a trigger condition for an HR survey

• Manage the HR chat queue

• Attach a knowledge article to an HR case

• Self-service HR portal

1. Submit a request from the HR portal
2. Request employment verification
3. Request tuition reimbursement
4. View your open HR casesUse the HR knowledge base
5. Chat with HR

• Attach documentation to an HR case
• Create an HR case
• Submit a case from the HR catalogue

1. View HR case information
2. Checklists in HR cases and tasks

• HR cases for VIPs
• Approve an HR case
• Monitor the HR chat queueWork on an HR case

1. View and update an HR task
2. Suspend and resume an HR case
3. Approve an employee change request
4. Request user documentation
5. Complete an employment verification request
6. Approve a tuition reimbursement request
7. Process a tuition payment
8. Escalate an HR case

• Manage HR cases by category
• Use the HR manager Dashboard
• Monitor HR onboarding cases
• Run HR reports
• Available HR reports
• Hr case SLAs
• View the SLA of an HR case
• View HR performance analytics
• Evaluate Hr survey responses

• Set up the workday integration

ServiceNow HRSD or HR Service Delivery is one of ServiceNow's modules that helps digitize and streamline various HR services through a single platform.

We record all the online classes of ServiceNow HRSD and share them with the students who missed their class. It will help them revise their topics and come up with doubts, if any, the next day.

Yes, we offer discounts on our ServiceNow HR Service Management Training fees. We offer two types of discounts: Group and Referral. They are applicable when you join this Course as a group of students or through a reference from any previously enrolled student.

You can contact our technical support executives to learn about the additional queries you have after attending the online ServiceNow HRSD Training. However, we provide all the resources and supporting documents regarding this Course to the learners.

We help our students through our referral program. Companies looking to hire ServiceNow Admin directly select candidates for interviews based on the given profiles. Further, we help our learners through our referral networks to get placed in top companies with good salary packages.

We provide lab practice sessions to our ServiceNow HRSD trainees with expert support. Students can attend practice labs on the same day they complete their class to gain expertise on the ServiceNow topics.

Our ServiceNow HRSD trainer is a highly skilled and certified professional with real-time expertise in the domain. They are currently working on ServiceNow projects and helping students in building their dream careers. They provide complete support and assistance across the Course.

Yes, there is a flexible installment system to pay the Course fee. We understand our student's needs, and considering their needs, we allow them to pay the Course fee in two installments.

ServiceNow is a cloud-based platform that streamlines the business workflows and processes efficiently. This platform is gaining popularity across the globe, covering national and global markets. Many top business brands have started using this platform in their operations. Due to its attractive features and functions, ServiceNow HRSD is widely used in HR Services. Thus, learning these skills will definitely help you in the future.

Here is the Certification from ServiceNow in HRSM:- ServiceNow Certified Implementation Specialist - Human Resources (CIS-HR)

Further, we will issue a recognized course completion certificate in ServiceNow HRSD by the end of this Course. For the official Certification, you can visit the ServiceNow website to get more details.

There are multiple job offers after learning ServiceNow platform skills. It is an in-demand technology and is widely adopted by many global companies. Hence, they offer different job roles to ServiceNow experts, such as admin, developer, analyst, consultant, etc. You can choose any one of the above career paths after this Course.

Yes, we offer real-time projects on ServiceNow HRSD to our learners so that they can get hands-on experience using this platform. It will also help them clear their job interviews and certification exams in ServiceNow. 

The average salary of a ServiceNow HRSD expert stands up to Rs. 12LPA in India and the USA stands up to USD 171K p.a. as per Indeed.

ServiceNow suggests that before you appear for the Certification exam, you should practice real-time projects and assignments for at least 3-4 months. It will help you gain expertise in the HRSD platform and further help you clear the certification exam quickly. You can visit the official website of ServiceNow to learn how to apply for the exam.

To learn ServiceNow HRSD, it will take around 30 hours to complete the Training.