ServiceNow Modules · LessonBy Sneha I, ServiceNow Trainer, 8 yrs · Published · current release · intermediate
Enterprise Architecture
Connect business strategy to IT architecture and roadmap the target state.
Quick answer
Enterprise Architecture builds the bridge between business processes and the IT that supports them. It uses the platform's data, application portfolio, CMDB, capabilities, to model where the organisation is today and to plan a defensible path to where it wants to be.
Key takeaways
- What EA gives architects
- How it connects
- Try it Yourself
Enterprise Architecture builds the bridge between business processes and the IT that supports them. It uses the platform's data, application portfolio, CMDB, capabilities, to model where the organisation is today and to plan a defensible path to where it wants to be.
What EA gives architects
- Business capability maps, a shared language linking strategy to systems.
- Reference & target architectures, the blueprint for the future estate.
- Roadmaps, sequenced initiatives that move from current to target state.
- Standards & guardrails, approved technologies teams should build with.
Living, not static. Because EA runs on the same instance as APM and the CMDB, its models stay current automatically, no more architecture diagrams that are out of date the day they are drawn.
How it connects
Try it YourselfJavaScript
▸ Press Run to execute.
Runs in a sandbox in your browser. Mock gs and GlideRecord and sample data are provided.
Practice challenge
+0 XPStreak ×0
Question 1 of 3
Enterprise Architecture primarily connects...
Frequently asked questions
What does the term Enterprise Architecture (EA) refer to in ServiceNow?
Enterprise Architecture builds the bridge between business processes and the IT that supports them. It uses the platform's data, application portfolio, CMDB, capabilities, to model where the organisation is today and to plan a defensible path to where it wants to be.
What is worth remembering about Enterprise Architecture (EA) in practice?
EA consumes APM's current-state health, aligns to strategy from SPM, and hands roadmaps to PPM for delivery.
What is another point to note about Enterprise Architecture (EA)?
Business capability maps, a shared language linking strategy to systems. Reference & target architectures, the blueprint for the future estate. Roadmaps, sequenced initiatives that move from current to target state.
Practise this on your own free instance.