SAP QM Training (Quality Management)
SAP QM training teaches you to configure Quality Management in SAP S/4HANA.
- 40 hours
- Beginner
- Live online
- C_TS414_2023
What is SAP QM Training (Quality Management)?
SAP QM training teaches you to configure Quality Management in SAP S/4HANA. You cover the quality master data (inspection plans, characteristics, catalogs, sampling), inspection lot processing across procurement, production and delivery, results recording and usage decisions, quality notifications and defect management, quality certificates, batch integration, and QM in the audit and compliance context. It maps to the SAP Certified Associate exam for S/4HANA Quality Management.
What you get
- Configure QM master data including plans, characteristics and catalogs
- Set up inspection in procurement, production and delivery
- Process inspection lots from sample to usage decision
- Manage quality notifications and corrective actions
Who this course is for
New to the field
- Quality engineers and QA/QC staff moving into SAP
- MM or PP consultants adding quality
- Freshers targeting a process-industry SAP role
Working professionals
- Regulatory and compliance teams in pharma or food
- Consultants on a manufacturing implementation
- Anyone targeting the S/4HANA QM associate exam
Prerequisites
- Quality, manufacturing or laboratory experience helps.
- No SAP or coding experience required.
What you will be able to do
- Configure QM master data including plans, characteristics and catalogs
- Set up inspection in procurement, production and delivery
- Process inspection lots from sample to usage decision
- Manage quality notifications and corrective actions
- Configure quality certificates and batch integration
- Explain QM integration with MM, PP and SD
- Produce quality reporting and audit evidence
Salary range
- India
- 6-22 LPA
- United States
- 85k-130k
Market ranges for SAP QM Consultant, not a guarantee. Actual pay depends on experience, location and employer.
Curriculum
QM foundations and integration
Understand where quality sits in the value chain, because QM is almost never implemented alone.
- The QM process across procure, produce and deliver
- QM integration with MM, PP, SD, PM and EWM
- Quality in the material master QM view
- QM control keys and their effect
- Inspection types and their triggers
- Quality info records for procurement
- Organisational considerations for QM
- Scoping a QM implementation
Quality master data
Build the planning data every inspection reads from.
- Master inspection characteristics
- Catalogs, code groups and selected sets
- Sampling procedures and sampling schemes
- Inspection methods and their versions
- Inspection plans, operations and characteristics
- Dynamic modification rules
- Work centres and QM resources
- Master data governance and change control
Quality in procurement
Stop bad material entering the plant, and manage suppliers on quality data.
- Inspection at goods receipt
- Quality inspection stock and stock postings
- Source inspection and certificates
- Vendor evaluation on quality criteria
- Quality info record and release status
- Blocked stock and return delivery
- Certificates of analysis from suppliers
- Complaints against a supplier
Quality in production
Inspect in process rather than only at the end, which is what modern quality systems require.
- In-process inspection with production orders
- Inspection points and partial lots
- Calibration inspection for equipment
- Quality gates in the routing
- Non-conformance during production
- Rework and scrap handling
- Statistical process control basics
- Control charts and their interpretation
Inspection processing and usage decisions
Run the day-to-day inspection cycle end to end.
- Inspection lot creation and status
- Sample calculation and sample drawing
- Results recording: characteristic and defect
- Defect recording and defect classes
- Usage decision and follow-up actions
- Stock posting from the usage decision
- Automatic usage decision
- Inspection lot completion and archiving
Quality notifications and problem management
Capture, investigate and close quality problems with evidence.
- Notification types: customer, vendor, internal
- Notification structure: items, causes, tasks, activities
- Eight discipline (8D) style problem solving
- Task determination and follow-up
- Costs and cost collection on notifications
- Notification workflow and escalation
- Reporting on recurring defects
- Linking notifications to corrective action
Certificates, batches and reporting
Prove quality to customers and regulators, and measure it internally.
- Quality certificates for delivery
- Certificate profiles and layouts
- Batch management and batch determination
- Batch derivation and shelf life
- Quality level and dynamic modification in practice
- Standard QM reports and evaluations
- Quality cost analysis
- Preparing for a customer or regulatory audit
Projects you will build
Goods receipt inspection cycle
Configure inspection at goods receipt with a sampling procedure, record results, make a usage decision and follow the stock postings into unrestricted or blocked stock.
In-process inspection in production
Add quality characteristics to a routing, run inspection points during a production order, record a non-conformance and handle rework.
Complaint to corrective action
Raise a customer quality notification, run the investigation with causes and tasks, issue a credit or replacement and close the loop with a corrective action.
Tools you will use
- QP01 and QS21
- Inspection plan and master inspection characteristic maintenance, the core QM master data screens.
- QA32 and QE51N
- Inspection lot worklist and results recording, where quality staff spend most of their day.
- QA11
- Usage decision, the transaction that releases or blocks stock and drives the follow-up postings.
- QM01 / QM02
- Quality notification creation and processing for customer, vendor and internal problems.
- Batch management screens
- Batch master, derivation and determination, essential in pharma, food and chemicals.
- QM evaluations
- Standard analyses for defects, vendor quality and inspection results, used for management reporting.
Certification
- Exam
- SAP Certified Associate, SAP S/4HANA Cloud Private Edition, Quality Management
- Code
- C_TS414_2023
- Level
- Associate
- Exam fee
- US$560 (single exam)
What learners say
I worked in QA for a pharma plant. The inspection lot and usage decision sessions mapped directly onto what I already did manually.
The notification and 8D style problem solving module is the part I use most. It is rarely taught properly.
Good integration coverage. Understanding QM stock postings made me much better on the MM side too.
Fees and training modes
Choose how you want to learn. No-cost EMI is available on the live and 1-to-1 modes.
Most popular
Live Online Training
Talk to us
Contact for current batch fee
Interactive live batches, weekday or weekend, with the full cohort and lifetime recordings.
Fastest
1-to-1 Training
₹49,000
Fixed for every course, no-cost EMI
Private one-on-one coaching at a pace and schedule you set.
Affordable
Self-paced Training
₹9,000
One-time fee, lowest-cost option
Learn on your own time with recorded sessions and the same materials.
Refunds and cancellations are covered in our refund policy.
What a day looks like
- Inspection worklist
- Reviewing open inspection lots and chasing results that are blocking goods receipt or delivery.
- Configuration
- A new inspection plan, a sampling change or a catalog extension requested by the quality team.
- Non-conformance
- Working a defect through notification, containment and corrective action with production and engineering.
- Supplier quality
- Discussing recurring defects with procurement, updating the quality info record or vendor evaluation.
- Audit support
- Producing inspection evidence, certificates and traceability records for an internal or customer audit.
Training a team?
We run this course as private corporate training, tailored to your systems and scheduled around your team. Tell us your group size and what you need to cover.
Request a corporate quoteFrequently asked questions
Can I learn QM without PP or MM?
Is QM in demand?
Does this cover batch management?
Which certification does this map to?
Is there practice-system access?
Is QM a good second module?
Ready to start?
Talk to us about batch dates, the syllabus or anything else.