SAP IS-U Training (Utilities)
SAP IS-U training teaches you the utilities industry solution that runs meter-to-cash for electricity, gas and water suppliers.
- 50 hours
- Intermediate
- Live online
What is SAP IS-U Training (Utilities)?
SAP IS-U training teaches you the utilities industry solution that runs meter-to-cash for electricity, gas and water suppliers. You cover the technical master data of connection objects, premises, devices and installations, business master data with business partners and contract accounts, device management including installation, removal and meter reading, rate structures and billing, invoicing, contract accounts receivable and payable (FI-CA) with payment and dunning, move-in and move-out processing, customer service and front office, and how the solution is evolving under S/4HANA Utilities.
What you get
- Explain the utility meter-to-cash cycle end to end
- Create technical master data from connection object to device
- Set up business partners, contract accounts and contracts
- Install devices and process meter readings including implausible ones
Who this course is for
New to the field
- Utility staff moving into SAP roles
- Billing and customer service specialists
- Consultants entering the utilities sector
Working professionals
- Teams supporting or converting an IS-U system
- Meter-to-cash process owners
- Anyone joining a utilities SAP programme
Prerequisites
- None strictly, though FI knowledge helps with FI-CA.
- Utility industry experience is a significant advantage.
What you will be able to do
- Explain the utility meter-to-cash cycle end to end
- Create technical master data from connection object to device
- Set up business partners, contract accounts and contracts
- Install devices and process meter readings including implausible ones
- Configure rate structures and run billing
- Run invoicing and manage receivables in FI-CA
- Process move-in and move-out with final invoicing
- Diagnose billing outsorting and dunning issues
Salary range
- India
- 8-30 LPA
- United States
- 115k-165k
Market ranges for SAP IS-U Consultant, not a guarantee. Actual pay depends on experience, location and employer.
Curriculum
Utilities industry and IS-U foundations
Understand the business before the configuration.
- The utility value chain: generation to retail
- Regulated versus deregulated markets
- Meter-to-cash end to end
- IS-U in the SAP landscape
- IS-U and S/4HANA Utilities direction
- Organisational structures in IS-U
- Key transaction and Fiori entry points
- Scoping an IS-U implementation
Technical master data
Model the physical network and the metering estate.
- Connection object and its role
- Premise and installation
- Point of delivery and its use in market communication
- Device categories and device master
- Register and register groups
- Rate categories and rate determination data
- Device location and installation structure
- Data quality issues that break billing
Business master data
Model the customer and the money.
- Business partner in IS-U
- Contract account and its parameters
- Utility contract and contract data
- Relationship between partner, account and contract
- Bank details and payment data
- Alternative payer and collective invoicing
- Master data templates and mass creation
- Archiving and data retention
Device management and meter reading
Get accurate consumption into the system.
- Device installation and full installation
- Device removal and replacement
- Device modification and technical installation
- Meter reading order creation
- Meter reading types: periodic, interim, final
- Meter reading upload and validation
- Implausible reading handling and estimation
- Smart meter and MDUS integration overview
Billing
Turn consumption into billing line items.
- Rate structure: rate, rate category, rate type
- Operands, prices and price adjustments
- Billing schema and variant programs
- Billing period and scheduling
- Billing simulation and mass billing
- Discounts, surcharges and taxes
- Billing outsorting and its resolution
- Backbilling and adjustment reversal
Invoicing and FI-CA
Produce the invoice and manage the receivable.
- Invoicing versus billing: the distinction
- Invoice creation and print document
- Contract accounts receivable and payable basics
- Document structure in FI-CA
- Payment lot and payment processing
- Returns and returns lot
- Dunning procedures and dunning levels
- Instalment plans and write-offs
Customer processes and operations
Handle the transactions customer service performs daily.
- Move-in processing
- Move-out and final invoicing
- Move-in and move-out combined
- Customer interaction and front office
- Disconnection and reconnection process
- Deregulated market communication overview
- Mass activities and their monitoring
- Common production issues in meter-to-cash
Projects you will build
Master data and installation
Build a connection object, premise and installation, install a device with registers, and create the business partner, contract account and contract.
Meter-to-cash cycle
Enter a meter reading, run billing and invoicing, print the invoice, then process a partial payment and a dunning run.
Move-in and move-out
Process a move-out with final meter reading and final invoice, then a move-in for a new customer on the same premise, and reconcile both accounts.
Tools you will use
- Technical master data transactions
- Connection object, premise, installation and device master maintenance.
- Device management
- Installation, removal, replacement and meter reading processing.
- Billing and invoicing
- Rate structures, billing runs, invoicing and print document creation.
- FI-CA
- Contract accounts receivable and payable: documents, payments, returns and dunning.
- Front office and customer interaction
- The customer service cockpit where move-ins and enquiries are handled.
- Mass activities
- Scheduled runs for meter reading, billing, invoicing and dunning at volume.
Certification
- Exam
- SAP has no current public associate exam dedicated to IS-U. We prepare you against SAP's Utilities learning content and note the S/4HANA Utilities and Customer Management roadmap as the direction of travel.
What learners say
Billing outsorting is the actual job and it is treated as a first class topic here. Most training pretends billing always works.
I worked in billing for six years without understanding the master data underneath. The installation structure module changed that completely.
FI-CA is different enough from FI that I needed this. Payment lots and dunning in a utility context were the sections I use daily.
Fees and training modes
Choose how you want to learn. No-cost EMI is available on the live and 1-to-1 modes.
Most popular
Live Online Training
Talk to us
Contact for current batch fee
Interactive live batches, weekday or weekend, with the full cohort and lifetime recordings.
Fastest
1-to-1 Training
₹49,000
Fixed for every course, no-cost EMI
Private one-on-one coaching at a pace and schedule you set.
Affordable
Self-paced Training
₹9,000
One-time fee, lowest-cost option
Learn on your own time with recorded sessions and the same materials.
Refunds and cancellations are covered in our refund policy.
What a day looks like
- Outsorting queue
- Bills that failed validation, which is the single biggest recurring workload in utilities.
- Implausible readings
- Consumption that cannot be right, and deciding between estimation and a site visit.
- Master data corrections
- Installations and devices that do not reflect reality, which quietly corrupts billing.
- Mass run monitoring
- Billing, invoicing and dunning runs, all scheduled and all with tight windows.
- Customer escalations
- A disputed bill traced back through invoicing, billing and the meter reading history.
Training a team?
We run this course as private corporate training, tailored to your systems and scheduled around your team. Tell us your group size and what you need to cover.
Request a corporate quoteFrequently asked questions
Is there an IS-U certification?
Is IS-U being replaced by S/4HANA Utilities?
Do I need FI knowledge?
Is this useful outside the utility sector?
Does it cover deregulated markets and market communication?
Is there hands-on access?
Ready to start?
Talk to us about batch dates, the syllabus or anything else.