Best ServiceNow Training Online Course | Beginner to Advance level - IT Canvass

Enroll in IT Canvass's ServiceNow Training for comprehensive digital transformation skills taught by industry experts, ensuring job readiness with hands-on experience and 24/7 learning resources.

Course Duration: 30 Hours

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Servicenow Course Highlights

Innovative Structure

ServiceNow is a leading cloud-based workflow automation platform that is AI-driven, reduces costs, and provides quick resolution.  

Innovative Structure

Many Fortune 500 companies, including IBM, Microsoft, Morgan Stanley, etc., are using ServiceNow. Today, ServiceNow has improved the businesses and careers of many IT professionals. 

Innovative Structure

Moreover, ServiceNow is a powerful platform that enhances business operations efficiency and automates routine tasks. 

Let's Switch to the most Trending Cloud Platform ServiceNow!

ServiceNow Training Curriculum

  • ServiceNow Introduction
  • ServiceNow UI Overview
  • Application Navigator
  • Branding (configuration UI16 and basic configuration)
  • Basic cloud computing concepts
  • Understand ITIL Foundation
  • List
  • Forms
  • Filters
  • Configure filters
  • Create and apply filters
  • Creating the view Configuring the list view and form view
  • Plugin’s introduction
  • Understand the creation of Gauges
  • Understand CSS Properties
  • Creating Users, groups
  • Role
  • Adding users to the groups
  • Adding users and groups to the role
  • Adding users to the groups
  • What is the assignment rule and where can we use it?
  • Creating Assignment Rule.
  • Tables (row & column) creation
  • OOO (out of the box table available in SNOW) (Parent table concept)
  • Adding Data to the tables
  • Configuring the table
  • Creating Modules, Applications, Tables
  • Dictionary Overrides
  • Related Lists
  • Customise Forms
  • Overview of import set and transform map
  • Import set example and transform map
  • Overview of configuration item
  • Knowledge management overview and creation
  • Catalogs (service creations catalog) and its type (with variables)
  • Attaching Knowledge article to the catalog
  • Script Transformation
  • Automating data load process
  • Knowledge management overview and creation
  • Catalogs (service creations catalog) and its type (with variables)
  • Attaching Knowledge article to the catalog
  • Record Producers and order Guides
  • Understand the creation of RITM
  • Know the creation of Catalog Tasks
  • Catalog workflow (Creation of workflow)
  • Sla Definition and uses in Catalog or other tables
  • Reports
  • Report creation in SNOW
  • Introduction to Update-Set and Its functionality and its uses and creations
  • Importing and Exporting of Update Set XML
  • Introduction to Development
  • UI policy
  • Client-Side Introduction
  • Data Policy
  • Client Script

              1. Onload

              2. OnSubmit

              3. OnChange

              4. OnCellEdit

  • Coding Introduction on Client-Side Scripting
  • Client-Side Api used in Coding (GlideForm (g_form) , g_userClass)
  • Server-Side API’s

             1. GlideRecord

             2. Query-Conditions

             3. Encoded Query

             4. GlideDateTime ()

  • Coding Queries and Examples
  • Glide Ajax
  • Notifications
  • Create Notification
  • Create Notification using Events
  • Dictionary Override
  • Understand Email Logs and how to trigger Email
  • Know about SMTP
  • Learn about the POP Email Server
  • ACL Introduction

             1. Read—Read Access to the field level on the form

             2. Write—Write or Edit Access

             3. Create—Create the ACL

  • Schedule Job
  • Understand Schedule Job Log
  • Understand Scheduled reports
  • What is SLA?
  • Understand SLA Properties
  • Creating Schedule
  • REST and Soap API Intro
  • Table API
  • Example of Table API(using HTTP Methods
  • POST, Get, Update etc
  • Integration Via 3rd party tool like postman Via postman(get and post )method Demonstration
  • Scripted rest API overview
  • Use of scripted rest api
  • Using Scripted rest API
  • Inbound and outbound email
  • Email properties
  • Mid-server/servers
  • Debugging of code overview

At ITCanvass, we provide practice tests at the end of the course along with Servicenow Tutorial, SericeNow Interview Questions etc to crack the interview.

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Modes of Servicenow Training Online Course

We follow four formats for ServiceNow learning for the flexibility of our students

Batchwise Online Training
Batchwise Training

A batch of some single-digit count students are assigned to a faculty.



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One-on-One Online Training
One-One Training

One student is assigned to one faculty at some fixed customized time of the student.


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Self-Paced Online Training
Self-Paced Training

Videos of previous classes are shared with the students. It also includes clarification of the doubts at the end of the class.

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Corporate Training
Corporate Training

Our expert faculty team visits corporates and takes sessions.



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Servicenow Course Batches

  • 18th Jul

    MON - FRI

    09:30 AM - 10:30 AM IST

  • 22nd Jul

    MON - FRI

    12:30 PM - 01:30 PM IST

  • 26th Jul

    MON - FRI

    03:30 PM - 04:30 PM IST

  • 30th Jul

    MON - FRI

    06:30 PM - 07:30 PM IST

  • 3rd Aug

    SAT & SUN
    (Weekend Batch)

    05:30 PM - 08:30 PM IST

  • 7th Aug

    MON - FRI

    06:30 PM - 07:30 PM IST

Current Offer 20% Discount

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ServiceNow Course Details

At IT Canvass, we offer industry-oriented, real-time ServiceNow Training to advance your career. Experts from the IT industry have designed this Course for aspirants and professionals looking to enhance their careers. Experts with real-time scenarios deliver the content. 

  • IT Professionals
  • Administrators
  • Software Developers
  • Business Analysts
  • Project Managers
  • Individuals interested or working in building, implementing, and improving ITSM processes.
  • There are no special prerequirements to learn ServiceNow online. 
  • It will be good enough to learn it easily if you are familiar with programming skills like Java, XML, JavaScript, etc.
  • Further, having basic knowledge of ITIL, ITSM, etc., will be an added advantage. 
  • Overview of ServiceNow, installation, and configuration.
  • ITIL basics, an overview of incident management, change management, ITSM processes.
  • Customizing ServiceNow platform.
  • ServiceNow administration and automation skills.
  • Concepts of Scripting, creating workflows, reports, forms, lists, etc.
  • Concepts of service catalog, request management, advanced scripting, creating ACL, etc.
  • ServiceNow integration, security features, UI policies, and best practices. 
  • ServiceNow Developer
  • ServiceNow Administrator 
  • Business Analyst-ServiceNow
  • IT Service Manager/Project Manager
  • ServiceNow Consultant
  • Process Analyst
  • IT Service Desk Analyst

After you complete our online Training by attending all the classes and working on projects, we will issue a recognized Course completion certificate in ServiceNow. It will distinguish you from your non-certified peers and help you explore multiple job offers in the ITSM field.

By joining the ServiceNow Online Course, you will gain real-time skills that boost your confidence. Also, this Course will help you interact with professional trainers who will guide you with the right skills. Further, it will lead to higher pay packages with multiple job offers. 

We follow a referral program through which we help learners find the best jobs in companies looking to hire skilled ServiceNow experts. We also help learners in preparing an updated resume and assist them in getting jobs through our networks/referrals.  

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ServiceNow Training Projects

In this project, you will develop an application for travel ticket booking using ServiceNow that helps manage tours and travel operations. This application will help users to book air/road/rail tickets. The app will provide accurate travel service information, respond to multiple travel requests, and generate automated reports.

In this project, you will create an HR Service management system using ServiceNow that works closely with other applications related to HR, talent acquisition, and workforce management. This system will support HR services within an organization.

In this project you will be Building a chatbot for the IT service desk using ServiceNow Virtual Agent. You would Train the chatbot to handle common user inquiries, like password resets or software installations. You would also Integrate the chatbot with ServiceNow workflows for issue resolution.

In this project you will be developing an inventory management system in ServiceNow to track IT assets and equipment. You would create workflows for asset requests, procurement, assignment, and retirement. You would also implement barcode or QR code scanning for efficient asset tracking.

ServiceNow Certification

Getting ServiceNow Certifications helps you get demonstrative ability and real-time proficiency in this technology. There are multiple certifications available in ServiceNow. You can pick the right one based on your skills, experience, and interest. Further, we have designed our Courses with relevant concepts and topics that help you clear various Certification exams offered by ServiceNow. 


 Servicenow Training

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ServiceNow Learning Advantages

  • It helps in engaging learners with a wide spectrum of training options.
  • Streamlined and effective business processes that standiarzes all the IT assets and business services.
  • It serves as the most powerful platform which can be easily integrated and customized in IT operations.
  • It helps in reducing the downtime and increase production.
  • Business apps can be easily developed, tested and run without any coding.

About Servicenow Trainer

About Servicenow Trainer

We have a group of well-educated and qualified professionals working across the global organizations in the ServiceNow platform. They teach our learners in-depth skills and real-time scenarios as examples and guide them in the projects also. They make students highly skilled in all aspects of ServiceNow by resolving all their queries and Also, we provide students with relevant study resources that help in their real-time projects on the ServiceNow platform.  Read more

ServiceNow Course FAQ's

You will get a recorded session of the missed ServiceNow class during the Course. It will help you revise your topics and clear any doubts with the trainer easily. 

You can contact our learning support team to get details regarding your additional queries after the ServiceNow Online Training.

Yes, you can attend a free demo session of the ServiceNow Course before you join us. It will help you gain an overview of Training, the trainer’s profile, and other aspects of the Course.

We provide flexible payment options to our learners of ServiceNow with a monthly installment facility. 

ServiceNow platform offers multiple career oppttunities like ServiceNow Developer, Administrator, Consultant, etc. We know that there are many technologies available that are frequently updated with new changes. But ServiceNow is a platform with embedded features that help learners and users with the best experience. 

  • Walmart
  • Delta Airlines
  • Ernst & Young
  • Cargill
  • Accenture
  • Standard Chartered
  • Coca Cola

A skilled ServiceNow Admin in India earns a decent salary of up to Rs. 5LPA on average. In the USA, these admins earn up to USD 114K per year on average. 

It is not much harder to learn ServiceNow if you are familiar with the required basic skills.  

There is no need for coding skills to become a ServiceNow Admin, as it offers a low-code platform.

ServiceNow recommends students should have at least 2 to 3 months of experience on real-time ServiceNow projects before they appear for the ServiceNow Developer Certification exam. You can visit the official website to get the detailed information. Once you clear the exam, you will be awarded with a ServiceNow Developer Certification. 

To complete this Training online, you need to spend 25 to 30 hours duration which may vary with the mode of learning you choose.

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ServiceNow Online Course Reviews

While searching for the online institutes for ServiceNow Training, I came across the IT canvas websi.....te. After attending the demo session, I decided to start learning here as the trainer was well-experienced and taught key concepts. Their overall support and interaction were very good. Read more

- Rohini Patel

Thanks to the ServiceNow trainer, who explained each topic in a better and more understandable way. .....Their study materials, training videos, LMS access, and other resources were very helpful in gaining expert knowledge on ServiceNow. I was able to clear the Certification exam after learning these skills. Read more

- Vishal Sharma

I attended the online ServiceNow Course at ITcanvass, where they provided good support throughout my..... learning. Their content delivery, real-time projects, and trainer’s explanations were excellent for grasping skills. The Training was interactive and very engaging and completed within the duration. Read more

- Surya Kumar

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Why ItCanvass?

ITCanvass is the pioneer in delivering ServiceNow platform services. We covered all perspectives of the ServiceNow platform, which include- Training, consulting, IT support, Job support, remote projects, and resources.

We also covered ServiceNow platform services, whether it is in ITSM, ITOM, Non-IT Services, Asset & Configuration, Planning & Policy.

We build our institute intending to build master skills in students on the ServiceNow platform in all domains, also to help businesses in the smooth functioning of their workflows in a cost-effective and fast way.

  • Professional Trainers

    Professional Trainers

    All our trainers hold real-time experience in handling industry level projects of reputed organizations. They share their expertise and pinpoints where students may get stuck along with solutions to tackle them.


  • 24/7 Support

    24/7 support

    All our team members are connected through an online and cloud platform. We are always ready to support our students and clients at any time. We aim at providing excellence in our service delivery to our students, which covers all perspectives to meet end goals.

  • Instructor Lead


    Our trainers pay special attention to every student in the class. And ensure every class is interactive and all doubts of the students must get manifest in the same class. Our excellency in the subject helps our students in building expertise in the subject.

  • Real time Training

    Real-time Training

    Every class is provided with the lab assignments, which help them in clearing their doubts to encounter while handling real-time projects. We even help our students to work on our clients' real-time projects to get skills like industry experts. So that students are ready for industry deployments.

  • Flexibility


    We schedule classes to our students based on their availability. Every student's time is given priority and helps them to utilize their time completely. Whether students come in a group or individual classes are scheduled to them based on their availability.

  • Lifetime Access

    Lifetime access

    Every class is recorded and shared with the students at the end of the class. Students get to refer to the recorded videos anytime from anywhere throughout their lifetime. They can even use this recording for reference in the future whenever they get any doubt in implementing the real-time projects are preparing for any interviews.