How-to Guides · LessonBy Sneha I, ServiceNow Trainer, 8 yrs · Published · Updated · current release · step-by-step
ServiceNow Build a report
Create, format and share a report in a few clicks.
Quick answer
Reports turn table data into charts and lists you can share on dashboards.
Key takeaways
- Steps
- Tip
Reports turn table data into charts and lists you can share on dashboards.
Steps
- Go to Reports → Create New.
- Pick the source table (for example incident).
- Choose a type, bar, pie, list, time series or pivot.
- Set the group by and aggregation (count, sum, average).
- Apply filters to scope the data.
- Save, then add it to a dashboard or schedule it by email.
Tip
Report on a database view when you need to combine two tables.
Quick check
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Question 1 of 2
What defines the categories in a grouped report?
Practise this on your own free instance.