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How-to Guides · LessonBy , ServiceNow Trainer, 8 yrs · Published · current release · step-by-step

Build a report

Create, format and share a report in a few clicks.

Quick answer

Reports turn table data into charts and lists you can share on dashboards.

Key takeaways
  • Steps
  • Tip

Reports turn table data into charts and lists you can share on dashboards.

Steps

  • Go to Reports → Create New.
  • Pick the source table (for example incident).
  • Choose a type, bar, pie, list, time series or pivot.
  • Set the group by and aggregation (count, sum, average).
  • Apply filters to scope the data.
  • Save, then add it to a dashboard or schedule it by email.

Tip

Report on a database view when you need to combine two tables.

Quick check

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Question 1 of 2
What defines the categories in a grouped report?

Frequently asked questions

What does the term Build a report refer to in ServiceNow?
Reports turn table data into charts and lists you can share on dashboards.
What is the practical takeaway on Build a report?
Report on a database view when you need to combine two tables.
What is worth remembering about Build a report in practice?
Go to Reports → Create New. Pick the source table (for example incident). Choose a type, bar, pie, list, time series or pivot.
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