IT CanvassTalk to an advisor
ServiceNow Downloads · LessonReviewed by Praveen T, ServiceNow Trainer, 9 yrs · Updated · Published · current release · resource

ServiceNow Update set XMLs

Ready-to-import update sets for common demos.

Quick answer

Three ServiceNow update set XMLs: a sample catalog item with variables and a flow, an incident auto-assign business rule that routes by category, and a starter dashboard of incident overview reports and gauges. Each opens as a lesson page you can read on screen and copy from directly.

Grab these resources to speed up your work. Each one opens as a lesson page you can copy from.

XML
Sample catalog item
A demo request item with variables and flow.
Open
XML
Incident auto-assign rule
Business rule that routes by category.
Open
XML
Starter dashboard
Incident overview reports and gauges.
Open
Already working on ServiceNow and stuck on a live ticket?Get an expert ServiceNow developer on screen-share to finish your daily tasks with you. Deliver on time, protect your reputation and your job. Monthly support only, no task-wise plans.Task assigned · no idea where to startStill stuck · your job on the lineExpert joins your screenDelivered on timeExplore On Job Support