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IT Canvass
Administration · Lesson

Groups & workgroups

Quick answer

Using IdentityIQ groups and workgroups to assign capabilities, own objects and route work items.

Key takeaways

  • Groups filter/report; workgroups own objects and get work
  • Workgroups can hold capabilities and scope
  • Assign ownership to workgroups, not individuals
  • Work items route to the whole team

Groups vs workgroups

IdentityIQ groups organise identities for filtering and reporting. Workgroups are special groups that can own objects and receive work items collectively.

Capabilities and scope

Workgroups can be granted capabilities and scopes, so a team shares administrative rights without assigning them to individuals.

Ownership

Assigning ownership of applications, roles or policies to a workgroup means work routes to the team, surviving staff changes.

Work item routing

Approvals and remediations sent to a workgroup appear for all members, and any member can action them.

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Check your understanding

  1. What can a workgroup do that a plain group cannot?

    • A. Be filtered
    • B. Own objects and receive work items
    • C. Store attributes
    • D. Run aggregation
    Show answer

    B. Own objects and receive work items

    Workgroups can own objects and collectively receive work items.

Frequently asked questions

What does the term Groups & Workgroups refer to in SailPoint?

IdentityIQ groups organise identities for filtering and reporting. Workgroups are special groups that can own objects and receive work items collectively.

What is another point to note about Groups & Workgroups?

Workgroups can be granted capabilities and scopes, so a team shares administrative rights without assigning them to individuals.

What else is worth knowing about Groups & Workgroups?

Assigning ownership of applications, roles or policies to a workgroup means work routes to the team, surviving staff changes.
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