Troubleshooting hub
Quick answer
Each page addresses one symptom with likely causes and fixes in order.
Key takeaways
- ST22, ABAP dumps (crashes).
- SM37, background jobs; SM13, updates.
- Watch out: Guessing instead of reading logs/dumps.
The troubleshooting method
Effective SAP troubleshooting is disciplined: read the evidence (the dump in ST22, the log in SM21, the job log, the IDoc status), identify the most likely cause, fix the root cause (not just the symptom), and change one thing at a time so you know what worked.
The core diagnostic tools
- ST22, ABAP dumps (crashes).
- SM21, system log.
- SM37, background jobs; SM13, updates.
- WE02/BD87, IDocs; SM59, RFC.
- SU53/STAUTHTRACE, authorizations; ST03/ST05, performance.
Using this module
Each page addresses one symptom with likely causes and fixes in order. Go to the page for your symptom, start with the evidence it points to, and work down the causes rather than guessing. Fix the root cause and confirm.
Common pitfalls
- Guessing instead of reading logs/dumps.
- Symptom fixes that recur.
- Changing many things at once.
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Check your understanding
Which statement is true of Troubleshooting hub?
- A. Go to the page for your symptom, start with the evidence it points to, and work down the causes rather than…
- B. FB60 is the SAP transaction code for Post Vendor Invoice (FI).
- C. A Bill of Materials (BOM) lists the components (and quantities) needed to make a product, the recipe for…
Show answer
A. Go to the page for your symptom, start with the evidence it points to, and work down the causes rather than…
Covered in the “Using this module” section of this lesson.
Which of these also applies to Troubleshooting hub?
- A. Fix the root cause and confirm.
- B. Upgrading without reading the notes.
- C. Row loops in SQLScript instead of set operations.
Show answer
A. Fix the root cause and confirm.
Covered in the “Using this module” section of this lesson.
Which part of the Learn SAP curriculum covers Troubleshooting hub?
- A. SAP how-to guides
- B. SAP FI
- C. SAP troubleshooting
Show answer
C. SAP troubleshooting
This lesson sits in the SAP troubleshooting section of the Learn SAP course.