Workflows · LessonReviewed by Imran Q, SailPoint Trainer, 7 yrs · Updated · Published · IdentityIQ 8.4 · all levels
SailPoint Approval workflows
Approval schemes, work items, escalations and parallel vs serial approvals in SailPoint IdentityIQ workflows.
Quick answer
Approval schemes, work items, escalations and parallel vs serial approvals in SailPoint IdentityIQ workflows.
Key takeaways
- Approval steps create work items and pause the workflow
- Schemes: serial, parallel, parallelPoll, any-of
- Approvers resolve from managers, owners or scripts
- Escalation, reminders and e-signatures harden the process
Approval steps and work items
An approval step creates work items assigned to approvers. Until they act, the workflow waits; their decisions populate the approvalSet for downstream steps.
Approval schemes
Serial, parallel, parallelPoll and any-of schemes control whether approvers act in sequence or together and how many must approve.
Owners and escalation
Approvers are resolved from owners, managers, role owners or scripts. Escalation and reminder rules move stalled work items along.
Electronic signatures
Sensitive approvals can require an e-signature, capturing an auditable record of who approved what and when.
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