Certification failed
Quick answer
Certification generation failures usually come from the population/scope definition, missing owners, or performance limits on large campaigns.
Key takeaways
- Symptom: A certification campaign failed to generate or complete.
- Most likely causes
- Step-by-step fixes
- How to prevent recurrence
A certification campaign failed to generate, or did not complete as expected. Because certifications are the primary compliance-evidence mechanism, a failed campaign is both an operational and an audit problem.
Start here: read the evidence
Open the certification generation task result. Campaign generation is a task like any other, and its result names the cause, usually scope, ownership or scale.
Likely causes, in order
- Bad population or scope definition, the campaign targets nothing, or far too much.
- Missing certifier/owner, items have no one to review them.
- Very large campaign hitting performance or memory limits during generation.
- Rule error in a certification exclusion or assignment rule.
How to fix it
- Read the generation task result for the specific error.
- Verify the campaign population and that certifiers/owners are assigned.
- Split very large campaigns into smaller, phased campaigns.
- Fix owner assignments and any certification rules.
- Regenerate and monitor to completion.
Preventing recurrence
Enrich entitlements with owners so certifiers always exist, scope campaigns to reviewable sizes, and prefer targeted, event-based certifications over enormous annual sweeps that strain generation.
Common pitfalls
- Guessing instead of reading the task/transaction result, which usually names the cause.
- Fixing the symptom, not the root cause, so it returns.
- Changing several things at once, so you cannot tell what worked.
Want to learn this properly?
Our live, instructor-led SailPoint Training covers this hands-on, with real projects and a certification path.
Check your understanding
Why do certifications fail to generate?
- A. In the certification generation task result.
- B. Bad scope, missing certifiers, size limits or rule errors.
- C. Split them into smaller phases.
Show answer
B. Bad scope, missing certifiers, size limits or rule errors.
Bad scope, missing certifiers, size limits or rule errors.
How to handle huge campaigns?
- A. In the certification generation task result.
- B. Bad scope, missing certifiers, size limits or rule errors.
- C. Split them into smaller phases.
Show answer
C. Split them into smaller phases.
Split them into smaller phases.
Where is the error?
- A. Bad scope, missing certifiers, size limits or rule errors.
- B. In the certification generation task result.
- C. Split them into smaller phases.
Show answer
B. In the certification generation task result.
In the certification generation task result.