Service now Administration training

ServiceNow administration training course objective is to make you a professional in handling the ServiceNow platform and build skills on an administration level. In this ServiceNow admin course, our expert trainer will make you fundamentally strong in the basic to advanced areas. You will gain hands-on exposure on the process to configure and execute the admin tasks with real-world examples. During this ServiceNow Admin online course you will get to work with two real-time projects to gain practical exposure. Get the best ServiceNow admin training from experts by joining IT canvass. 

Course Duration: 12 Hours 0 mins

servicenow admin Course Highlights

Innovative Structure

The average salary of a certified  ServiceNow system administrator is $85k -Source from  Indeed.

Innovative Structure

Top big brands are making use of the ServiceNow platform and looking for ServiceNow administrators profile.

Innovative Structure

ServiceNow tops the Gartner Magic Quadrant for ITSM tools.


Service now Administration Training curriculum

Explore the UI, Application Navigator, Mobile Interface, Plugins, and Branding Options. Work with Lists, Filters, Forms, and Search Capabilities.

1. UI Essentials Lab: Configure Navigation, UI, Search, and Branding options.

2. Configuration Essentials Lab: Manage and Configure Incident, Problem, and Change Lists, and Forms, then Create and Apply Filters.


Configure User Accounts, Groups, and Roles.

1. User Administration Lab: Add Users, add new Group Automatically Associated with New User Record, Assign Roles to a Group, Add Users to new Groups, Create and Test New Assignment Rule.


Discuss ServiceNow Data Structures: Databases, Tables, and Records, Work with Import Sets and Transform Maps, then add Configuration Items (CIs) to the CMDB.

1. Tables Lab: Create new Tables, Applications, and Modules.

2. Import Sets Lab: Work with Import Sets and Transform Maps.

3. CMDB Lab: Add and Map Configuration Items (Cis)


Work with key ServiceNow Platform Applications and Functionality: Knowledge Management, Service Catalog, Workflows, SLAs, and Reporting Tools.

1. Knowledge Management Lab: Create and Attach Knowledge Base Articles.

2. Service Catalog Lab: Create Service Catalog Items, Variables, and Create a Service Catalog Order Guide.

3. Workflows Lab: Modify and Test Workflow and Approvals

4. SLAs Lab: Define an SLA for Catalog Requests

5. Reports Lab: Explore the Reporting Application to review Report Types, work with Gauges and Homepages, and create a report from a list


Work with UI Policies, Data Policies, UI Actions, Business Rules, and Client Scripts, Configure Application Security, Work with Events and Notifications.

1. Policies and Interaction Lab: Work with UI Policies, Data Policies, UI Actions, Business Rules, and Client Scripts.

2. Application Security Lab: Provide Application and Module Access for a specified role, Create an Access Control Rule to allow record Read Access, Create an Access Control Rule to restrict column Read Access.

3. Notifications Lab: Observe a Business Rule and Registry associated with a P1 Change Event, Create a Notification based upon a Business Rule, Configure and send an email notification, Create an SMS notification


Create and Apply Update Sets; learn about the Upgrade Process and Release Cycle, Record Baseline Performance Statistics, and Use Social IT Capabilities.

1. Update Sets Lab: Creat, then Retrieve an Update Set.

2. Upgrades, Performance, and Troubleshooting Lab: Confirm Release and Upgrade Status, Edit New Build Notifications, Review Baseline Statistics.

3. Social IT Lab: Configure Live Feed to Automatically Post High Priority Incidents Capstone Case Study.

The Training will be as per content provided above for ServiceNow admin Training.

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modes of training

We follow four formats for ServiceNow Admin training for the flexibility of our students

Batchwise Online Training
Batchwise Training

A batch of some single-digit count students are assigned to a faculty.



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One-on-One Online Training
One-One Training

One student is assigned to one faculty at some fixed customized time of the student.


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Self-Paced Online Training
Self-Paced Training

Videos of previous classes are shared with the students. It also includes clarification of the doubts at the end of the class.

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Batchwise Online Training
Corporate Training

Our expert faculty team visits corporates and takes sessions.



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Service now Administration Training Batches

13th May - 2nd Jun


17th May - 6th Jun


21st May - 10th Jun


25th May - 14th Jun


29th May - 18th Jun


2nd Jun - 22nd Jun


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Servicenow Admin Training Course Details

ServiceNow Administrator course not just meant for the specific professionals but anybody who is interested in this course can join and enhance their skill set.  

Basic knowledge of handling computers and their application. Apart from that, you don’t require any specific technical or programming skills, but it will be an added advantage to you if you know JavaScript and C++. This course comprehends all the basic to practice level skills to deploy as a ServiceNow admin in any reputed organization.

  • ServiceNow administration is a highly demanding profile in the future. As it’s in the emerging stage, still many big and small organizations are implementing it in their business process for the smooth, unified, easy, and quick functioning of their workflows.
  • The features the ServiceNow platform provides are something that almost every organization in the world is looking for. And that too, this platform is dynamic in nature with the transforming needs of the businesses. So, it's obvious that the demand for this profile will be high almost for a decade or more.
  • You can take this ServiceNow admin online course for a good start in your career. It's proven that rare skills are paid higher in the industry than with common skills.
  •  ServiceNow administration profile comes with handling multiple tasks through a unified platform. It's an exciting, challenging, and creative profile to head start your service now administration career.

ServiceNow administration training objective include-

  • Understanding of configuration procedures.
  • Understanding the workflow of the ServiceNow platform
  • Learning the ServiceNow administration exercises
  • Know fundamental concepts of ITSM processes
  • Clear concept to succeed in getting the ServiceNow administration certification exam
  • Understanding of the fundamental user interface and navigation in the ServiceNow platform.
  • Comprehend the basic user interface, helpful portals, releases, and navigation in ServiceNow 
  • Generate and administer users, groups, and roles. 
  • Create tables, form layouts, fIelds, views
  • Get an in-detailed understanding of various types of dictionaries/fields.
  • Import data into ServiceNow tables.
  • Learn and implement basic configurations- Client scripts, UI policies, UI actions, Business Rules, ACLs and SLAs
  • Setup application menus and modules
  • Create a dashboard and reports
  • Activate email notifications and events
  • Build service catalogues, order guides, record producers and workflows
  • Learn the knowledge, asset and configuration management
  • Move customizations from one model to another through update sets
  • Learn and understand about incident management process and service improvements.

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Service now Administration Training Project Detailsl

To get hands-on experience on Servicenow Admin Training we give some projects to enhance your skills with real-time work. this will cover the total modules of Servicenow Training. This is very useful to Crack servicenow certification exam and learn how to develop a custom application in servicenow


Get Servicenow Administration Certification

After the successful completion of course modules with hands-on- experience, the students will be provided with the certification from our institute. The students who are interested in getting ServiceNow admin certification from ServiceNow company can write exams and get Service now admin certificate. 


 Admin Training

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Servicenow Admin Training Advanteages

  • You can build your skills in the most demanding skills
  • This is a rare skill, which has high demand in the market, learning this can add value to your profile. That is you will gain competitive differentiation.
  • Enhanced user community satisfaction.
  • The real measure of your educational spend.

About Servicenow Admin Trainer

About Servicenow Admin Trainer

When you talk about the ServiceNow platform, we have a community of qualified professionals across the world working in reputed organizations on this specific platform. 

They have a go-getter attitude to assist students in all perspectives to make them understand every feature of the ServiceNow platform profoundly.

We have separate lab experts who are always ready to help you in understanding the concepts.

We provide study materials, and other supporting documents to assist them in handling their real-time projects.  

We even provide certification at the successful completion of the Servicenow administration training and even help in getting ServiceNow administrator certification.

Service now Administration Training FAQ's

Every class is recorded and shared with the students before they visit the next class. In this way, students will be ready for their next class. Or even if they have missed the previous class they can attend the missed class in any other upcoming batch.

Yes, we have a policy of discounts, which we follow in two ways- Referral and Group discount. Group discount is offered when you come in a group and referral discount is offered when our previously enrolled student refers you.

We provide study material and other supporting documents to students which clarify every doubts student encounter in practising in real-time projects. Still, if they are unable to tackle then they can call our technical support executives they will schedule a session for you with our expert trainer for a period of 6 months from the end of the last class.

We have referral programs in our institute. In which, companies who are looking for the ServiceNow admin profiles they come and select the students for interviews. Even, we help our students in preparing their resumes and assist them in all perspectives in getting a job from our networks.

All essential labs to support the ServiceNow administration training is available for students to access round the clock. After every session, we provide lab assignments to students to practice on the same day on real-time scenarios. Our technical staff is ready to welcome students’ doubts at any time every time. 

All our trainers team is qualified enough to handle any projects on various modules of ServiceNow platform. They are the industry experts and contributing from their end to build aspirants skills in serviceNow administration. 

Yeah, we understand our students and their needs. By considering this, we permit our students to pay a fee in two instalments.

As ServiceNow platform is the emerging platform and big brands SMEs are attracting towards it with its lots of beneficial features in their workflows integrating with latest technologies like AI and machine learning. Obviously, the demands for this course will increase in the future too. If you are a master in this, you will be in gain. 

In order to officially certified for the ServiceNow administration profile. Students have to register for the course on ServiceNow's official website and after writing an exam, You will get certification for this. Even we provide certification for this after completion of the course. 

ServiceNow platform has a lot of scopes now and in the future also, if you’re going with this course you will not regret starting your career in this field. As we can see a change in every technology in a couple of years, but in the case of the ServiceNow platform, they are developing at a good rate with additional features.

We help our students to plan, develop, analyze and make changes on ServiceNow platform based on real-time scenarios during the ServiceNow admin training. Even we deploy our students to work on our client’s projects. 

ServiceNow admin training is the best start for the fresher as it bringing jobs for freshers in millions. The average salary offered by various brands is approximately ranging from  USD 90k-127k according to Ziprecruiter.

The average salary of the ServiceNow system administrator will depend on the skills the person has. moreover, the individual with the ServiceNow admin certification salary will range from approximately $59,250 per year according to Indeed.

ServiceNow suggests the students have at least two to three months of practise on real-time projects before writing the exam for the ServiceNow admin certification exam. You can find the information on the certified system administrator page. Upon the success of clearing the exam, the students are provided with the ServiceNow admin certification. 

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“My experience with the ITCanvas for this ServiceNow administration training is awesome. I'm confident enough to start my career in this field. test”

- Geeta

“After searching for lots of offline and online ServiceNow institutes in Hyderabad. I got to know about this trainer from my colleague. Hopefully, he was right, and I'm thankful to my friend for proper guidance. I got pro knowledge in the ServiceNow administration training.”

- Prakash

“I was in a dilemma, before taking ServiceNow administration online training, because of a lack of interaction and other factors. But, now I can confidently say that online classes are also a good option to take the training. They have given complete assistance to understand this course. Thank you for maintaining patience.”

- Shiva

“Every session of the course is very interactive; the faculty is outstanding and has the patience to answer the same question multiple times. Now I have good knowledge to crack ServiceNow job.”

- Johns

“Realtime training with experienced faculty, every class is very informative and covered everything I assignments and clarification of doubts.”

- Berlin

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Why ItCanvass?

ITCanvass is the pioneer in delivering ServiceNow platform services. We covered all perspectives of the ServiceNow platform, which include- Training, consulting, IT support, Job support, remote projects, and resources.

We also covered ServiceNow platform services, whether it is in ITSM, ITOM, Non-IT Services, Asset & Configuration, Planning & Policy.

We build our institute intending to build master skills in students on the ServiceNow platform in all domains, also to help businesses in the smooth functioning of their workflows in a cost-effective and fast way.

  • Professional Trainers

    Professional Trainers

    All our trainers hold real-time experience in handling industry level projects of reputed organizations. They share their expertise and pinpoints where students may get stuck along with solutions to tackle them.


  • 24/7 Support

    24/7 support

    All our team members are connected through an online and cloud platform. We are always ready to support our students and clients at any time. We aim at providing excellence in our service delivery to our students, which covers all perspectives to meet end goals.

  • Instructor Lead


    Our trainers pay special attention to every student in the class. And ensure every class is interactive and all doubts of the students must get manifest in the same class. Our excellency in the subject helps our students in building expertise in the subject.

  • Real time Training

    Real-time Training

    Every class is provided with the lab assignments, which help them in clearing their doubts to encounter while handling real-time projects. We even help our students to work on our clients' real-time projects to get skills like industry experts. So that students are ready for industry deployments.

  • Flexibility


    We schedule classes to our students based on their availability. Every student's time is given priority and helps them to utilize their time completely. Whether students come in a group or individual classes are scheduled to them based on their availability.

  • Lifetime Access

    Lifetime access

    Every class is recorded and shared with the students at the end of the class. Students get to refer to the recorded videos anytime from anywhere throughout their lifetime. They can even use this recording for reference in the future whenever they get any doubt in implementing the real-time projects are preparing for any interviews.

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